Hotel Aurum Firenze

Prime Location: The hotel is praised for its proximity to the Santa Maria Novella train station, tram stops, major landmarks like the Duomo, restaurants, shops, and the central market, making it an excellent base for exploring Florence.(based on 3 reviews)

I stayed here with my daughters and had a very bad experience. The room for four people was so small we couldn’t even open our suitcases. The air conditioning didn’t cool the room even after several hours. The furniture was in terrible condition, everything was dirty, there was a strong bad smell, and the bathroom had visible mold. It was simply not a place we could stay in. The staff was friendly and did try to help by moving us to another room, but sadly, the second room was just as bad or worse. They made an effort, but the hotel overall is in very poor condition. We ended up leaving and finding another hotel that same night. This place looks nothing like the photos, and I don’t understand how it has good reviews. The only positives: the staff was nice, and the area felt safe. But unfortunately, that’s not enough to make up for everything else. Do not recommend.