Crystalbrook Vincent

Reviews of Crystalbrook Vincent

Crystalbrook Vincent

5 Boundary St, Fortitude Valley, Queensland, 4000, AustraliaSee Hotel Details
Crystalbrook Vincent
Crystalbrook VincentCrystalbrook VincentCrystalbrook Vincent
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Guest Reviews

8.1/10
Very good
117 Reviews
Verified reviews
Location8.3
Amenities8.1
Service8.0
Cleanliness8.1
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All reviews(117)
Positive reviews(15)
Reviews with photos/video(6)
Great location(10)
Negative reviews(2)
Anonymous User
Family Room
Stay Date Jan 2026
Family
40 Reviews
8.7/10
Very good
Posted on Mar 18, 2026
The best thing about this art hotel is its two king-sized beds, perfect for families traveling with older children. The location is great, right under Story Bridge, and it's very convenient to get around with the City Cat, as the ferry terminal is just a short walk away. Breakfast is a set menu from the downstairs restaurant (which is also open to the public), not a buffet. The portions are quite small, definitely not enough for men, but the food tastes really good. The downsides are the almost non-existent service. The room has a rather punk aesthetic, with large portraits of the designer hanging on the walls, which felt a bit unsettling. The toilet is completely black, and the overall color scheme is quite dark, making it hard to really gauge the cleanliness. Bottled water isn't provided, but you can fill up at the water dispenser on the first floor.
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Xylnder87
Promenade
Stay Date Mar 2026
Couple
4 Reviews
10/10
Outstanding
Posted on May 1, 2026
Have stayed multiple times. Always amazing service
Guest User
Promenade
Stay Date Dec 2025
Couple
3 Reviews
8.5/10
Very good
Posted on Jan 16, 2026
An unusual hotel with a really cool pool. The design of the common areas is debatable. Some rooms offer a nice view of the cliff.
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Guest User
Nature Wall
Stay Date Dec 2025
Traveling with friends
2 Reviews
10/10
Outstanding
Posted on Jan 11, 2026
Excellent location and staff. There was a lovely vibe to the hotel and the restaurant had a superb range of breakfasts - definitely would stay there again and recommend it to all our friends and families.
Guest User
Nature Wall
Stay Date Jan 2025
Couple
1 Reviews
10/10
Outstanding
Posted on Apr 13, 2025
Stunning motel in a fantastic location. The artwork and uniqueness of the rooms were a standout for me and they had everything you could need or want for your stay.. The rooftop pool overlooking the Brisbane River was beautiful to watch the ferries cruise past.
Jon Lei
Nature Wall
Stay Date Jun 2024
Booked for others
40 Reviews
10/10
Outstanding
Posted on Jul 12, 2024
good environment and location, will definitely come back here again.
Response from Property: Hi Jon Lei, We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that our location added to your experience as well. We can't wait to welcome you back again soon. Kind Regards, Dominic Lovell - Assistant Front Office Manager
Guest User
Nature Wall
Stay Date Nov 2024
Couple
1 Reviews
3.5/10
Posted on Feb 26, 2025
Poor service Restaurant was closed as they had a private party ! Aircon was out of order
Guest User
Nature Wall
Stay Date Apr 2025
Business traveler
5 Reviews
8.0/10
Very good
Posted on May 16, 2025
Great Hotel, great location and lovely room.
Guest User
Promenade
Stay Date Aug 2024
Business traveler
15 Reviews
10/10
Outstanding
Posted on Sep 5, 2024
Very nice hotel, room is clean and comfortable. Location is great.
Response from Property: Thank you for staying with us at Crystalbrook Vincent and sharing your feedback with us, Passamon! We are delighted to hear you enjoyed your stay and can't wait to welcome you back next time. Kind regards, Teia Nair Front Office Manager Crystalbrook Vincent
Guest User
Promenade
Stay Date Dec 2023
Business traveler
8 Reviews
9.0/10
Great
Posted on Jan 11, 2024
Great location to Howard Smith Wharves resto and bar Unique style of each room plus the cleanliness , highly recommended 👍🏻
Response from Property: Dear Guest, Thank you for your amazing review. We are pleased to read that you enjoyed your recent stay with us, especially our location and rooftop bar. We look forward to welcoming you back soon. Stay brave, bold and bursting with energy, till next time! Kind Regards, Raghav GoyalFront Office Assistant Manager
Jensen Yang
Nature Wall
Stay Date Apr 2024
Traveling with friends
6 Reviews
10/10
Outstanding
Posted on May 4, 2024
Great hotel, nice view and foods
Response from Property: Dear Jensen Yang,Thank you for sharing your recent experience at Crystalbrook Vincent. We're delighted to hear that you had a wonderful stay with us. We eagerly anticipate welcoming you back again in the future.Best Regards,Precious BugtayFront Office Manager
Diyage👽
Nature Wall
Stay Date Mar 2026
Other
17 Reviews
1.0/10
Posted on Apr 7, 2026
I booked the hotel through Ctrip, but had to pay again upon arrival. After check-out, Ctrip wouldn't refund the money they charged, and the price on Ctrip was higher than the hotel's. The hotel also overcharged. While the location was good, the decor was mediocre, leaning towards a simple, minimalist style. The room lighting was too dim, and the black toilet was rather unusual. Perhaps the hotel prioritized environmental protection over other aspects, such as the facilities, which felt like they were prioritizing environmental friendliness for the sake of it. For example, the clothes hangers, costing nearly 2000 AUD, were made of paper. The showerhead was also damaged. Overall, it wasn't worth the price, especially considering the extra 50 AUD charge. The hotel staff also didn't seem to care enough about their guests.
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Anonymous User
River
Stay Date May 2025
Couple
5 Reviews
10/10
Outstanding
Posted on Jun 15, 2025
If you are a traveler looking for interesting experiences, want to experience the essence of Brisbane's city entertainment life, and come to Brisbane for the first time, this is a hotel with a great location, many dining and shopping options around, and unbeatable river views. Remember to book a river view room!
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Response from Property: Thank you for staying with us at Crystalbrook Vincent and sharing your feedback! We are pleased to hear that you enjoyed your stay and we hope to welcome you back to the hotel soon. Kind regards, Teia Nair Front Office Manager Crystalbrook Vincent
Guest User
Promenade
Stay Date Aug 2024
Business traveler
32 Reviews
10/10
Outstanding
Posted on Sep 16, 2024
I booked this hotel for a business trip and to attend a friend's wedding. Brisbane is a small city and the hotel is in a good location.
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Response from Property: Thank you for staying with us at Crystalbrook Vincent and sharing your feedback with us, Passamon! We are delighted to hear you enjoyed your stay and can't wait to welcome you back next time. Kind regards, Teia Nair Front Office Manager Crystalbrook Vincent
Anonymous User
River
Stay Date Jan 2024
Traveling with friends
1 Reviews
8.5/10
Very good
Posted on Feb 26, 2024
verygoodhotel!!!!!!!
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Response from Property: Dear Guest, Thank you for your amazing review. We are pleased to read that you enjoyed your recent stay with us. We look forward to welcoming you back soon. Stay brave, bold and bursting with energy, till next time! Kind Regards, Raghav GoyalFront Office Assistant Manager