First off, the front desk staff wasn't welcoming at all, not a single smile. When I got to the room, as soon as I opened the door, there was a foul odor. The carpet was uneven, making it uncomfortable to walk on. The bathroom floor was sticky, and there was a persistent old urine smell. I tried to clean it myself by pouring mouthwash on the floor, but the drain was clogged. I had to call for help, and thankfully, the staff member who came was quite helpful. They promptly cleaned it up and unclogged the drain. The engineering team said they could only completely fix it next time because it was a complicated issue, so I just let it go since I'd already cleaned it myself. I was also worried that a different room might be even dirtier. Later that night, when I pulled back the duvet, I found some unwashed stains. I called the front desk, but it just went to voicemail. After half an hour with no reply, I decided to go down to reception to sort things out. Before I even got to the elevator, I heard a housekeeper cleaning, so I asked her for a duvet cover. I told her the bedsheets were so dirty and asked if I could get a new set. She got one for me, but didn't offer to change it, so I ended up changing it myself in my room! Overall, for a room costing over 400 yuan, the experience was extremely poor. It's clearly a major management issue! I've never stayed in such a dirty hotel in Guangdong province; I will definitely not be coming back!
Original TextTranslation provided by AI