Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.9
Service9.1
Cleanliness9.2
Filter by:
Sort by:
All reviews(659)
Positive reviews(636)
Reviews with photos/video(121)
Large rooms(49)
Many amenities(34)
Friendly front desk staff(29)
Convenient parking(27)
Poor air conditioning(17)
Loved the view(14)
Stayed multiple times(10)
Perfect for business trips(2)
Negative reviews(23)
Guest User
Standard Room - River-View (2 Beds)
Stay Date Jan 2024
Family
11 Reviews
6.0/10
Posted on Feb 13, 2024
The room is soso clean however the location is very good. We went to the dimsum restaurant and also
Response from Property: Dear customer, thank you for choosing to stay at HexiDe Apartment. We appreciate your recognition of our work and hope that your next stay will give you a perfect experience. We wish you a pleasant journey and a happy New Year.
Guest User
Queen Room
Stay Date Feb 2025
Other
6 Reviews
10.0/10
Outstanding
Posted on Mar 31, 2025
Booked it for a friend, and always entertained him here. He said it was good and the service staff were very friendly, great!
Show OriginalGoogle Translated
Response from Property: 親愛的賓客,您好!非常感謝您入住和熹德公寓並給予好評!我們會不斷努力為您提供更加周道舒適的服務,期待與您的再次相遇。祝旅途愉快!
💖🐰NITA💚
Queen Room
Stay Date Feb 2025
Business travelers
53 Reviews
10.0/10
Outstanding
Posted on Mar 22, 2025
Good sanitary conditions and nice environment. Complete facilities
Show OriginalGoogle Translated
Response from Property: 親愛的賓客,您好!非常感謝您入住和熹德公寓並給予好評!我們會不斷努力為您提供更加周道舒適的服務,期待與您的再次相遇。祝旅途愉快!
Aiwandeyetuzi
Deluxe River-view Queen Room
Stay Date Mar 2025
Couples
1 Reviews
10.0/10
Outstanding
Posted on Apr 22, 2025
Facilities: Complete
Sanitation: Clean and tidy
Show OriginalGoogle Translated
Response from Property: 親愛的賓客,您好!非常感謝您入住和熹德公寓並給予好評!我們會不斷努力為您提供更加周道舒適的服務,期待與您的再次相遇。祝旅途愉快!
Response from Property: 尊敬的客人,您好!非常感謝您對我們酒店的好評!我們非常開心得知您在入住期間對酒店的環境感到滿意,並享受到了舒適的入住體驗。您的認可是對我們團隊努力的最大肯定,也是我們不斷追求卓越的動力。我們始終致力於為每一位客人打造温馨、舒適的居住環境,您的滿意就是我們的目標。期待您下次光臨時,我們能再次為您提供優質的服務!祝您生活愉快,期待與您再次相見!
Guest User
Queen Room
Stay Date Feb 2025
Business travelers
7 Reviews
10.0/10
Outstanding
Posted on Mar 13, 2025
乾淨衞生,停車方便,旁邊就是鳳城食都,房間很大,🈶洗衣機冰箱都有。很方便
Translate
Response from Property: 親愛的賓客,您好!非常感謝您入住和熹德公寓並給予好評!我們會不斷努力為您提供更加周道舒適的服務,期待與您的再次相遇。祝旅途愉快!
Guest User
2-bed Room With City View
Stay Date Feb 2025
Business travelers
4 Reviews
10.0/10
Outstanding
Posted on Mar 10, 2025
到店很熱情,住了很多天了,房間乾淨
Translate
Response from Property: 親愛的賓客,您好!非常感謝您入住和熹德公寓並給予好評!我們會不斷努力為您提供更加周道舒適的服務,期待與您的再次相遇。祝旅途愉快!
Response from Property: 尊敬的賓客:首先,我們對您入住期間遇到的種種不便深表愜意,我們完全理解您的心情並感謝您願意分享這次不愉快的經歷!我們的房價是跟隨市場變動的,因您這邊是入住一段時間後才提出這個問題的,所以這個訂單我們是無法再次做出調整的了,我們的前台同事也告知您未入住前您是有權利可以取消重新下單的,同時因訂單無法變更也給您提出了房型升級的解決方案,但遭到了您的拒絕!另外我們的房間設施是和平台描述一致的,對於您反饋到的問題我們也立即安排了工程部/客房部同事檢查維修並對房間重新進行了全面消殺!若是入住後遇到此類情況我們前台是24小時有人為您解決的!房間是有一次浴巾/面巾提供的,所有用品也都是在正規渠道採購的!最後關於預訂歡迎禮包的問題因業務變動調整,我們早在節前已經下架掉預訂禮包裏的產品,您可以在平台上查看的哦~再次感謝您對我們的鞭策,我們珍視每一位住客的體驗,並將以此為契機,不斷提高我們的服務水平!祝生活愉快~
Response from Property: 尊敬的賓客,我們對您此次的住宿體驗深表遺憾。關於您提到房價的問題我們是根據市場變化實時變動的,包括周邊同類型店價格也是一樣的變動的!房間設施也是1:1的與平台描述一致!關於您描述的衞生問題希望您與我們取得聯繫,告知我們衞生方面的不足,我們會立即更正不足之處更好的服務到每一位到店顧客!另入住後如果對房間有任何不滿可以第一時間與前台溝通解決,雙贏。若不聯繫我們解決,帶着不滿離開而轉給我們一個差評,那對我們雙方來説都是一種傷害。祝您生活愉快!祝生活愉快///