Guest User
December 30, 2023
There is no heating in the hotel, there is no heating in the hotel, there is no heating in this hotel on a very cold day, and there is no notification in advance that there is no heating, and there are no quilts, and air-conditioned quilts are used. After drinking, I returned to the hotel and turned on the air conditioner to sleep. I woke up shivering from the cold in the morning! I got up and saw the cold air blowing from the air conditioner outlet! When I called the front desk, I was told that there is no heating on this floor and the front desk forgot to inform me! After complaining to Ctrip, the front desk called again and said that this hotel did not have heating! It's just a joke. The hotel uses thin air-conditioned quilts, saying that the weather in Guangdong is not cold and there is no need for heating! Is this a scam? In the end, Ctrip refunded 30% of the room fee! This hotel has no heating, no heating!
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