Madam Lim 林女士
May 7, 2024
I had the privilege to stay in Jinjiang Inn Select Foshan Nanhai (Guicheng Subway Station)
I am writing a special bouquet 💐 for the General Manager GM Ms Yuan Yan Hua.
袁燕花 总经理。
Ms Yuan is a very hands on GM of the hotel. When I had some questions for the counter staff, she personally helped the staff to explain further to assure that I get my concerns addressed. She did that respectfully and did not make her staff feel inadequate. I can see that her staff respected her very much.
Ms Yuan, after knowing I am a senior travelling alone, extended to me her WeChat contact so I can get her help in times of need. I did trouble her during my journey in Foshan, and beyond. She even helped me when I was stuck at the immigration of Foshan high speed rail. Thereafter, she arranged the delivery of a parcel from Foshan to Beijing and then be brought back to my home country Singapore.
I cannot thank Ms Yuan enough for extending her kindness way beyond her job scope to a fellow human in times of need and distress.
I would like to congratulate JINJIANG INN for the gem they have in Ms Yuan. She will continue to guide and inspire her team to bring JINJIANG INN to greater heights.
Well done to all in Jinjiang Inn Select Foshan Nanhai (Guicheng Subway Station).
我有幸住在锦江客栈佛山南海
(桂城地铁站)
我正在为袁燕花总经理写赞扬。
当我向柜台工作人员提出一些问题时,她亲自帮助工作人员进一步解释,以确保我的担忧得到解决。她恭敬地这样做了,没有让她的员工感到不足。我可以看到她的员工非常尊重她。
袁总经理在知道我是独自旅行的较年长者后,向我扩展了她的微信联系方式,以便我在需要时得到她的帮助。在佛山和其他地方的旅途中,我确实麻烦了她。当我被困在佛山高铁的移民局时,她甚至帮助了我。此后,她安排将一个包裹从佛山送到北京,然后被带回我的祖国新加坡。
我非常感谢袁总经理在我需要和受困的时候,把她的善意超越了她的工作范围,给了一个人类同胞。
我想祝贺锦江客栈佛山南海有这么好的人才。袁总经理将继续指导和激励她的团队,提升到更高的优质。