Leonardo Hotel Frankfurt City Center Reviews

Response from Property: Dear Guest,we are sorry to hear that you were unable to fully enjoy your stay with us. Your safety and well-being are of the utmost importance to us at the Leonardo Hotel Frankfurt City Center. However, we are pleased that you appreciated the cleanliness of our rooms. Our housekeeping team always does an excellent job to provide our guests with a pleasant experience.We take your feedback regarding the temperature in the rooms seriously and will discuss this internally. At breakfast, we strive to offer a variety of options to meet the different needs and preferences of our guests.We hope to welcome you again in the future despite your concerns. Yours sincerely,Leonardo Team

Response from Property: Dear Guest,We are very pleased to hear that you found our hotel and our staff to be pleasant. Your safety and well-being are very important to us and we hope that, despite the circumstances, you had a pleasant stay with us.We hope to welcome you back to the Leonardo Hotel Frankfurt City Center soon.Best regards,Leonardo Team

Response from Property: Dear guest,We are very pleased to read that you appreciate our central location and the cleanliness of our rooms. We take note of your comments about the surrounding area and would like to say that our guests generally appreciate the diversity and liveliness of the city of Frankfurt. We hope to welcome you again soon.With kind regards,Leonardo Team

Response from Property: Dear Guest,It's delightful to hear that you found our location to be convenient and your stay enjoyable. We believe that a prime location and a gratifying accommodation experience form the cornerstone of a great hotel stay. Your positive words affirm the effort we put into making our guests' experience memorable.We would love to have the opportunity to welcome you back in the future.Best regards,Leonardo Team

Response from Property: Dear Guest,it is important to us that you have a pleasant stay at our hotel and we are sorry to hear that only our central location met your expectations. We are continuously working to improve our services and hope that we can offer you an all-round satisfying experience on your next visit to Frankfurt. With kind regards,Leonardo Team

Response from Property: Dear Guest,We are pleased to hear that you found our a great value for travelers visiting us from abroad. We hope you enjoyed your stay with us and look forward to welcoming you back to our hotel in the future.With kind regards,Leonardo Team

Response from Property: Sehr geehrter Gast,Es freut uns zu hören, dass Sie unser Hotel schön finden. Unser Ziel ist es, jedem Gast einen angenehmen und erinnerungswürdigen Aufenthalt zu bieten. Ihre positive Rückmeldung ist eine schöne Bestätigung dafür.Mit freundlichen Grüßen,Leonardo Team

Response from Property: Dear Guest,It's a delight to hear that your experience with us was "super"! Your feedback is invaluable to us. We aim to provide our guests with exceptional service and it seems we hit the mark for you. We look forward to welcoming you back on your next visit.Best Wishes,Leonardo Team

Response from Property: Dear Guest,how nice to hear that your stay at our hotel met your expectations and that you appreciated our service at reception. Your positive feedback is a great pleasure and motivation for us. With kind regards,Leonardo Team

Response from Property: Dear guest, we are glad that you like the location of the Leonardo Hotel Frankfurt City Center. Our central location is truly ideal for our traveling guests. However, we regret that you were not completely satisfied with the room facilities. Our goal is to make every guest feel comfortable in our venue and we take your feedback very seriously. We look forward to welcoming you again in the future at the Leonardo Hotel Frankfurt City Center. Best regards, Leonardo Team

Response from Property: Dear Guest,thank you for staying at the Leonardo Hotel Frankfurt City Center and for sharing your thoughts on your stay. We are pleased to hear that you appreciated the spaciousness and cleanliness of your room.We are sorry to hear that you had difficulties with the Wi-Fi and that certain aspects of your stay did not meet your expectations. Your feedback is very valuable and helps us to constantly improve our service. We hope to welcome you back soon and offer you an even better experience. Yours sincerely,Your Leonardo Team

Response from Property: Dear Customer We are delighted to hear that you appreciated the cleanliness of our rooms, reliable service and our excellent location in front of the train station. It's a pity that you heard the noise near the elevator. Our goal at the Leonardo Hotel Frankfurt City Center is to provide our guests with a comfortable and quiet stay. We appreciate your feedback and see it as an opportunity to further improve our services. We look forward to your visit again. Best regards, Team Leonardo

Response from Property: Dear customer we are glad that you were satisfied with our value for money and breakfast. We are sorry to inform you that the size of the room and the air conditioning have caused you any inconvenience. Our main goal is to provide our guests with a pleasant stay and we continually strive to improve our services. Your feedback helps us review and improve the service where necessary. We hope you will visit the Leonardo Hotel Frankfurt City Center again. Sincere regards

Response from Property: Dear guest, we are very pleased that you appreciated our rooms and their size. Our rooms are indeed spacious to ensure guest comfort. We take your feedback seriously and will keep a record of your concerns about families with children. We hope you will visit the Leonardo Hotel Frankfurt City Center again soon. Best regards, Team Leonardo