Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.5
Service9.6
Cleanliness9.8
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All reviews(60)
Positive reviews(59)
Reviews with photos/video(17)
Awesome rooms(12)
Convenient location(10)
Well designed(8)
Friendly staff(8)
Easy to get around(7)
Near shopping area(5)
Negative reviews(1)
Anna
Nhow Premium Room
Stay Date Jan 2025
Family
9 Reviews
10.0/10
Outstanding
Posted on Feb 3, 2025
My first trip to Frankfurt)Amazing hotel ,cozy atmosphere,delicious breakfast 🍳!)
Hotel close to Skyplaza which so convenient to make shopping 🛍️)
If wanna stay and enjoy ☺️ this place is for you ❤️🥹🙌🏻✈️Thank you for your service!
Response from Property: Dear Anna, oh WOW! Thank you for choosing nhow Frankfurt and for complimenting us in so many ways! We are glad to know that you were so happy to be with us - we enjoyed having you as our guest too! It will be our pleasure to see you again. You are welcome to visit us anytime.With warm regards and a big smile,Denny.Guest Relations Agent
Marcuslimdw
Nhow Room
Stay Date Nov 2024
Couples
21 Reviews
9.0/10
Great
Posted on Dec 23, 2024
A little far from Frankfurt Main hbf.
Service is okay and breakfast is expensive at 31 Euros.
Room and amenities are good though.
Response from Property: Dear Marcuslimdw, thank you for your feedback. We are pleased to hear that you enjoyed the room and the facilities. Frankfurt Central Station is about a 15 minute walk from the hotel, which is a convenient distance. The entire team looks forward to welcoming you back to nhow Frankfurt.Best wishes and Merry ChristmasMargarita*Guest relations Manager*
Guest User
Nhow Premium Room
Stay Date Dec 2024
Solo travelers
2 Reviews
5.5/10
Posted on Jan 11, 2025
Bathrobes and slippers are on request, no one receives the room service call.
Response from Property: Dear guest, thank you for your feedback. We sincerely apologise for any inconvenience you may have experienced with our room service and amenities. We understand how important it is for our guests to receive timely service and we will investigate the matter to ensure it does not happen again. Your comments help us to improve and we appreciate your understanding as we work to enhance our guest experience. We hope to see you again at nhow Frankfurt in the future.Warm regards,Margarita*Guest Relations Manager*
Amin
Nhow Room
Stay Date Jan 2025
Couples
1 Reviews
10.0/10
Outstanding
Posted on Feb 2, 2025
One of the best places i have stayed in long time
Response from Property: Dear Amin, Dear Amin, thank you so much for your wonderful review! We are absolutely thrilled to hear that your stay was one of the best you’ve had in a long time. It truly warms our hearts to know you enjoyed your time with us. We can’t wait to welcome you back for another memorable experience at nhow Frankfurt.Warm regards,Margarita*Guest Relations Manager*
WAI LENG
Nhow Premium Room
Stay Date Nov 2023
Family
30 Reviews
7.0/10
Posted on Dec 9, 2023
Room is clean and location is good as it’s only few minutes walking distance away from MTR station.
Response from Property: Dear Wai Leng, We are so pleased to hear that you enjoyed your stay with us. Your kind words about our location, rooms and cleanliness are greatly appreciated.It is always our aim to provide our guests with the best possible experience and we are delighted that you were happy with all aspects of your stay.We hope to see you again soon for another enjoyable stay. With warm regards, Margarita *Guest Relations Manager*
king of travels
Nhow Premium Room
Stay Date Dec 2022
Business travelers
184 Reviews
10.0/10
Outstanding
Posted on Jan 26, 2023
Very nice and new hotel.. Location very good
Response from Property: Dear Naser, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny *Guest Relations*
Tungloveu
Nhow Room
Stay Date Nov 2022
Couples
11 Reviews
9.5/10
Amazing
Posted on Dec 22, 2022
Helpful and friendly staff
Response from Property: Dear Tungloveu, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny *Guest Relations*
yausiupo
Nhow Premium Room
Stay Date Mar 2025
Couples
15 Reviews
9.0/10
Great
Posted on Apr 19, 2025
The morning is rich, with a rare fresh orange juice machine and a variety of fruits available.
The hotel is large, clean, and close to shopping malls and supermarkets. It is very convenient
Show OriginalGoogle Translated
Response from Property: Dear Yausiupo, Thank you for your kind words and feedback.We're delighted that you enjoyed the extensive breakfast offer - especially the freshly squeezed orange juice machine, which is a guest favourite. It's great to hear that the variety of fruit and overall morning experience gave you a fresh and healthy start to the day.We're also very pleased that you appreciated the spaciousness and cleanliness of the hotel, as well as the convenience of being right next to the shopping centre and supermarket. It's always our aim to make your stay as comfortable and easy as possible.We hope to have the pleasure of welcoming you back soon for another relaxing and enjoyable stay.Warm regards,Margarita*Guest Relations Manager*
Guest User
Nhow Room
Stay Date Mar 2025
Travel with friends
6 Reviews
10.0/10
Outstanding
Posted on Apr 17, 2025
The hotel is in a great location, next to Skyline Plaza Shoppingcenter. Not far from the central train station. The room is large and the decoration is very modern. The breakfast is average. The bar on the 47th floor is the highlight of the whole trip.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for your great feedback.We're delighted to hear that you enjoyed the location of our hotel so much - right next to Skyline Plaza and close to the main train station, you're really in the thick of things, yet relaxed when you're out and about. It's great that you found your room spacious and modern - that's exactly how it should be to make you feel at home.Of course, we take it to heart that you found our breakfast a little average - we are always working to improve our offering and welcome any comments that help us do so.And how nice that our bar on the 47th floor was the highlight of your trip. The view from up there really is something special - and we are delighted that you enjoyed the moment so much.We'd love to welcome you back soon - perhaps for a drink at a height and a breakfast you'll love. Warm regards,Margarita*Guest Relations Manager*
Zhoujing
Nhow Room
Stay Date Nov 2024
Business travelers
3 Reviews
10.0/10
Outstanding
Posted on Dec 4, 2024
I booked this hotel blindly with my client. The hotel is located in the commercial center, surrounded by hotels, and next to a shopping mall and subway station, which makes shopping and transportation very convenient.
The interior of the room is very avant-garde and decorated in an artistic style, which I personally like.
Show OriginalGoogle Translated
6/9
Response from Property: Dear Zhoujing, thank you so much for your lovely review and for choosing nhow Frankfurt for your and your client's stay. We are happy that you enjoyed the comfort in our rooms and that you were able to go shopping and were delighted with our location. Please, come back to visit us. It will be our pleasure to have you as our guest again.With warm regards and a big smile,Denny.*Guest Relations*
Prophet._
Nhow Room
Stay Date Apr 2025
Business travelers
10 Reviews
9.5/10
Amazing
Posted on May 14, 2025
There is a city tax. You can hear the sound of motorcycles on the roadside. The distance between the two beds in a twin room is 1cm.
Show OriginalGoogle Translated
Response from Property: Dear Prophet,Thank you very much for your review and for visiting us.We appreciate you taking the time to write about your stay. We were delighted to have you as our guest at the nhow Frankfurt, and we hope to welcome you again soon.Warm regards,Margarita*Guest Relations Manager*
Guest User
Nhow Premium Room
Stay Date Aug 2024
Solo travelers
2 Reviews
10.0/10
Outstanding
Posted on Sep 29, 2024
It is only one U4 stop away from the main train station. The rooms are high and comfortable, the breakfast is rich and the meal hours are long (holidays 7:00am-12:00pm). The hotel is next to the mall, which contains REWE supermarket and DM drugstore. There is also a restaurant, which is very convenient.
The service staff are smiling, polite and very professional.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you very much for rating us with full points. We are delighted that you enjoyed your stay with us, the atmosphere, and the design of nhow Frankfurt. Your feedback motivates us to continue to provide the best quality in every aspect. Thank you for your compliments, we hope we made you smile. We would love to have you as our guest again. With warm regards and a big smile, Denny. *Guest Relations*
哄哄貓
Nhow Premium Room
Stay Date Aug 2024
Couples
88 Reviews
9.5/10
Amazing
Posted on Sep 29, 2024
Overjoyed hotel
Strong sense of design, hotel supplies and equipment are very thoughtful
Drinks and fruits are available at the front desk, which is ideal for travelers on the go.
My flight arrived early and I was lucky enough to be able to check out immediately.
Shower with heated towel rail
The furry slippers are also very beautiful
My husband likes it too
Show OriginalGoogle Translated
Response from Property: Dear 哄哄貓, WOW! Thanks for your detailed review. We appreciate your compliment on our quality of service. You've put a big smile on our faces. We are delighted to read that you enjoyed your stay at nhow Frankfurt. We always strive to give our guests the best experience possible, so it is wonderful to read all these positive things! We hope to welcome you again soon. With warm regards and a big smile, Denny. *Guest Relations*
JiNJiNJiN
Nhow Premium Room
Stay Date Dec 2024
Business travelers
33 Reviews
10.0/10
Outstanding
Posted on Feb 14, 2025
It is very close to the exhibition, there is a shopping mall nearby, and it is convenient to go there from the airport
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for your feedback and for rating us with full points. We are happy that you enjoyed your stay at nhow Frankfurt and we hope to welcome you back again soon. It will be our pleasure. :)With warm regards, Denise.Guest Relations Agent
Guest User
Nhow Premium View
Stay Date Dec 2024
Business travelers
8 Reviews
10.0/10
Outstanding
Posted on Mar 21, 2025
It is a few minutes walk from the exhibition hall and SKYLINE is just outside the side door of the hotel, making it very convenient for dining and shopping.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for your kind feedback. We are delighted to hear that our hotel's location worked so well for you. Being just a few minutes walk from the exhibition centre and with the SKYLINE right on our doorstep, it is such a convenient location for shopping. We are so pleased to have had the opportunity to host you and hope you had a wonderful stay. We look forward to welcoming you again soon at nhow Frankfurt.Warm regards,Margarita*Guest Relations Manager*