Frankfurt Sud Hotels

The air conditioner is not working well, the room card often cannot be swiped to open the door, other things are ok! There is a bus stop at the entrance of the hotel, which can directly reach the city center and the train station, which is very convenient!

Located conveniently inside the Frankfurt Am Main Airport, the hotel reflects Sheraton's high standards. The room is clean and bed is comfortable. Breakfast is rich and variegated. Special mention to Mr Sergio who assisted me through a very smooth check-in.

Budget hotel, which doesn’t currently accept new arrivals between 2300 - 0600hrs!! Not great for a airport hotel as we arrived on a late flight and was going to be turned away at 2315hrs by staff. Thankfully we managed to convince the staff to let us in or we would have been sleeping in the car. This information about their arrival check-in times isn’t posted on their webpage or made aware when you book a room!! Disappointing indeed. Room wasn’t of a very good standard either. Bedding didn’t fit the duvet and the duvet was a disgusting yellow colour (see picture). Definitely one to mark and avoid in the future for us. I would suggest to others to seek alternative better accommodation in Frankfurt.

We needed to spend the night near the Frankfurt airport since we had a very early departure the next morning. I chose the Best Western Hotel Airport Frankfurt since I am a rewards member and I like to build up those points. When we arrived, we were very impressed by the clean sleek decor of the reception area. Check in was easy and quick, and we made our way up to the room. The hotel rooms in Europe are generally a bit smaller than those in the U. S., but I was expecting this. We were pleasantly surprised by the room. Just spotless!! This room had a mini-kitchen with a 2 burner stove top, even a small dishwasher. There were dishes for 2 along with the cutlery. The Krups coffee pot with 6 coffee pods was a nice touch. The shower was perfect. I sure wish we could have stayed here longer, but we had to grab a taxi at 3:30AM to get to the airport. The hotel clerk called for a taxi for us, and the wait was only about 5 minutes. The absolute best thing about the hotel is the price. The price was one I haven't seen in a long time. This location is hands-down the best Best Western I have stayed at in years. I highly recommend it to all who need to stay in Frankfurt.

Disappointing for a four star. As we arrived prior to check in time, we asked if we could leave our bags in a luggage room. The nice lady at reception put tags on our bags beside the desk and we went about our business, assuming they would be put into a secure room. We had valuables such as a laptop in the bag. We were disappointed to see our two cases still beside the desk when we came back to check in. There was new staff on reception at this point, we picked up our bags without anyone asking for verification that they were ours - not very secure! On the Saturday night, there was a very loud party going in until after 4am a couple of rooms down meaning we got hardly any sleep. Definitely not soundproofed rooms as advertised!! At 4am I could hear commotion in the hallway so I opened my bedroom door to ask them to be quiet. I was very surprised to see a deliveroo driver dropping off food. I did not think it was acceptable for a deliveroo driver to have access to the bedrooms at that hour of the night. We arrived back to the hotel late on the Friday night and there is no security checks at the reception. The door is open and we freely walked up to the third floor no questions asked. Usually the front doors of hotels are manned during the night to ensure safety of it's guests. The hotel did not feel secure. The mini fridge was poorly stocked and when I rang down for prosecco (which is on the mini bar menu) I was informed they did not have any. This was disappointing given it was NYE. Because of covid rules the hotel bar was closed so we couldn't access any drinks in the hotel. It was a double room but did not have a double bed. Two single beds which moved easily out from the wall when sitting up in the bed. Bathroom was nice but smell coming from drain. Disappointing stay overall.

This is where Lufthansa put me up when my connecting flight was cancelled. It’s a mid-level hotel that has some wear and tear. It’s locations is rather remote, with a 20-30 minute walk any kind of shop or restaurant. My room had two twin beds that you could not move together. Basic amenities, although no wastebasket or alarm clock. Coffee maker with instant coffee and tea. TV had a few dozen channels, including international. There is a health center. There is also a restaurant and a bar. Beware, the bar did not accept my Lufthansa credit, so if you have that, eat at the restaurant.

The location is perfectly situated next to the airport which was ideal for our stay however really dissatisfied with hotel. No coffee milks in room so had to request this which were quickly delivered however somebody needs to check the milk there giving out clearly passed it’s sell by date milk was like cottage cheese hence the bad review. For the money I paid expected a lot better to be honest can say the hotel is one of the worst value hotels I have stayed in beds uncomfortable room hot and milk clearly gone off would not recommend.

Didn't reply to the hotel's pre-arrival request for guest information, and while waiting (a long time) to check-in I couldn't see or figure out what the benefits would have been if I'd completed that pre-arrival form. The free shuttle bus stand at Frankfurt airport was almost impossible to find in all the stupid construction zones and I arrived at the hotel well after midnight. (If anybody ever tries to mention how efficient the Germans are, I'll present Frankfurt airport as glaring evidence to the contrary.) It was 50/50 with the hotel check-in staff: the gent at the non-aircrew part of the front desk took ages with the young family who sounded like they were repeatedly asking for something that was not possible. Those of us in the queue behind grew increasingly despaired - would any of us actually be able to use the hotel rooms we paid for that night? I was the third person who abandoned this hopeless queue and went to the ”aircrew only” part of the desk for help. Much much better! Checked in quickly with pleasant small talk to boot and I was in my comfortable room a few minutes later. When checking out the next morning I half expected to see that tedious young family still arguing with the front desk.

This is the accommodation I took to use Frankfurt Airport due to a business trip. It is located at the 1st stop of the accommodation and airport subway, and the office space for business travelers is neatly organized in the room, and there is a sofa, so it was convenient to use.

The hotel is not as close to the airport as we thought. We arrived at the airport airport after midnight and found it is not possible to walk there. We ended up taking taxi to get to the hotel. The staff at the hotel is nice. He gave us two rooms for us and our kids though we only booked one. Breakfast is nice too.