WoodSpring Suites Frederick I-70

Smells really bad

Smoke filled rooms with stale smoke. Dirty hallways and for the expensive price not even a continental breakfast.

Noone at night guest do whatever they want party 1am to 6 am loud music playing. Air conditioner not working was loud banging and motor reving.

After driving 11 hours straight, I really didn't need the indifferent desk clerk. The room they assigned me was okay, a bit worn looking, and the carpet seemed dingy. Also, the hotel guests who smoked, did so on the sidewalk in front, and the smoke smell came in the intake of the air conditioner. Breakfast was good, and I was surprised that the coffee was excellent. I've stayed at this property multiple times, and this, by far, wasn't the best visit. The front desk person needed some more customer service training, and the hotel definitely needs an overhaul.

Very loud, stayed 2 nights and every night was awakened but loud stomping and talking. The property was in real good condition however.

The front office staff greeted me with a cell phone in hand and airpod in her ear and acted as if I was inconveniencing her by asking her if she got my reservation, she

The check-in was closed when we arrived (15 minutes after booking reservation online through **********) and the entrance was locked. We lost our money and had to find another place to stay on the spot.

There were issues with intoxicated people and law breaking guest.

The staff was always accommodating. The room was perfect and just what I needed. I ended staying for 3 more days because others couldn't offer the same service I was looking for