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Explore Guest Reviews of Hotels in Freeport

Ocean Reef Yacht Club & Resort
3.9/561 Reviews
First of all, the main picture is not accurate.Yes, there is a pool but that image behind the pool is superimposed. There is a dock with boats parked at it behind the pool area. Secondly, this is not a yacht club nor is it a ”resort” and it's located in the middle of nowhere. It is a place to dock your boat and there is a building with rooms and that's about it. Thankfully, we rented a car or else we'd have been stuck at this ”resort”. There is absolutely nothing to do around there but go to the beach. They tell you that you can walk to the beach but it's a couple of miles in each direction. Even with the car there was no where to go and nothing to do and seeing skinny dogs roaming around looking for food was upsetting. Our room was large, like an apartment. There were lightbulbs missing in the lamps, the remote did not work in the bedroom (there were only about 4 channels to choose from anyway), and the worst part was the roaches. Every single day we killed roaches. They sprayed our room but they kept coming. We couldn't put our suitcases on the floor so we had them on the bar stools, off the ground. We kept food in the fridge and microwave. The staff is very nice and they try but the place is run down and in the middle of nowhere. I couldn't wait to leave.
Viva Fortuna Beach by Wyndham, A Trademark All Inclusive
3.4/5102 Reviews
I just read several reviews about kids partying and keeping guest up all night, combined with faulty room equipment…. I can tell you nothing has changed as I lay in my resort room listening to the thud of a massive bass from some type of teenage party happening in the resort. While the television buffers because internet signal is so poor. I have called the front desk, and no one will answer. I would physically walk up to the desk if I weren’t actually afraid of the madness that is going on outside of my room. It’s disturbing to read the responses that Wyndham is sending back to the other complaints on here, because it is obvious that they are insincere.

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