Premier Inn Freiburg City Sud Reviews

Clean. Comfortable. Good breakfast.

Good location, 10mins walk from train station!

Nice, clean, friendly. Very quiet

It's a clean and reliable brand, so I stay often. However, I was disappointed to see that the parking fee was expensive and that the car was leaving without paying the parking fee.

very good everything

The hotel is okay, but there was some problem in the middle communication. Fortunately, Ctrip customer service Achenger and Xiaowu helped actively contact and solve it. I would like to express my thanks for this. I will always use Ctrip when traveling, thank you!

Overall the location was convenient to the city center with 15 walks. The property has parking on site (15EUR/day). The staff were friendly specially Kenneth (thank you for your lovely hospitality and great conversation). The room was a reasonable size and very clean which included tv, small kettle and few samples of tea/coffee, no fridge, rather small bed and only two pillows, all charging outlets, small foldable sofa which was a bit dirty and outdated, ironing items. Bathroom was very clean overall except the shower-head was rather small and the soap dispenser fixed on the wall had a mouldy rim which was a bit turnoff looking at it but overall bathroom was good. For the price and friendly staff, this hotel is a good choice.

Chain hotel not too badly located, about 15 minutes walk from the center. Friendly staff and clean and pleasant room. Good bedding. Small downside on the air conditioning a little noisy. Breakfast average, nothing to say. Underground parking quite large.

We booked a trip to Freiburg for a group of 6 people via bahnhit.de. This included the train journey and accommodation at the Premier Inn in Freiburg City South. On arrival, it turned out that there had been a booking error. We do not know where the error occurred, whether it was the transmission from bahnhit.de or the relevant department in the hotel, but on arrival and at check-in we were offered 2 rooms with triple occupancy instead of the 6 single rooms we had booked. This is not acceptable! Since we had paid the travel agent for 6 single rooms, we insisted that this be clarified and that we receive the room category we had booked. Since we arrived a little early, we sat in the foyer until the matter was clarified. The hotel makes a very good impression, the lobby is bright and nicely decorated, with some very comfortable furniture. Within 45 minutes the matter was resolved and we were able to check in, each guest received the room they had booked for single use. The rooms are functionally furnished and, in our opinion, large enough. The bathroom is modern and very clean, towels are provided and for those who like to use shampoo and soap, this is also available. The beds are very comfortable, the mattresses very good. The breakfast was varied enough and served in a friendly environment. In the evening you could have a cocktail or something else in the "bar" and the staff were very friendly and accommodating. Unfortunately, the room had dark carpeting; I would have preferred a light floor or no carpet at all. The proximity to the city is definitely a plus point, and the fact that the train station is not that far away is also a positive. You can hardly hear any noise; my room was at the front and guests sat there late into the night, so sleeping with the window open was out of the question. A shame. But we would definitely consider staying here again.

There are very few underground parking spaces and you can't reserve them in advance. There were no other public parking spaces in the area. We had to park almost 1km away. The staff was great. Breakfast and everything else too. Unfortunately, we will never go back because of the parking situation.

The staff were very friendly. The room was big enough and had everything you need (air conditioning, enough power outlets and storage space). We weren't disturbed by other guests and it was quiet. We could easily walk to the old town and the train station is also within walking distance.

Great, clean hotel with a rich breakfast. Very friendly staff. I would book it again on another visit to Freiburg.

Good choice 15 minute walk from the centre. Public transport within walking distance if you don't want to walk. The area is full of offices and offers little, no shops and no restaurants nearby. Small but comfortable rooms, those on the entrance side are better for the view than those on the railway side which passes a few meters from the hotel. Paid parking and continental breakfast. Good quality/price ratio. Slightly cold welcome.

The hotel is very new and the rooms are great. The prices are very good if you can book early. The location to the city center is great and there are some free parking spaces and an underground car park. The service was very friendly and they were even able to change our room on request without any problems.