Guest User
June 24, 2025
3.5, better than average, just under good. This is a review of our wedding at Orchardleigh House. Firstly, the venue is spectacular, 5 out of 5. We found there was a real lack of communication in the weeks leading up to the wedding day. It felt like we may be missing something and although Heather did eventually make contact to reassure us, she then did miss the scheduled call a few days later due do a diary error. So chased again the following week. We did feel more comfortable after the call and we were promised a call with our ‘on the day’ organiser 7 days before; we only got the call 2 days before. Luckily there wasn't anything we had missed. Overall the communication was not great, with e-mails also lost, it was a little frustrating. The next major room for improvement and gripe would be the ‘getting ready room’. This hadn’t been properly cleaned and the bathroom floor was unvacuumed. We weren’t aware that this doubles as the bridal suite and when it became a mess albeit our mess, it wasn’t greatly pleasant to return to it at the end of the night. I would suggest a room created for the sole purpose of changing in would work well. It also happened to be on the list of rooms that can be booked out, so we did have a double booking which was embarrassing, but thankfully our guests were reallocated to a different room, lucky a nice one was still available. The room itself, as a bridal suite it is a little disappointing. A very basic set of tea and coffee and meagre selection of biscuits. On your first morning of being married you get a sachet of instant Nescafe and a bourbon. One of the curtains doesn’t actually cover one of the windows, so that guarantees an early start and operating the shower is like opening a safe with a multitude of turns to bring it to life and the same again for getting it to turn off. We didn’t get a chance to see the canapes beyond what we received in the drawing room straight after the ceremony, but we were told they were in short supply. Given the wedding breakfast was served shortly after, this wasn't a major issue, just an observation. Breakfast we were told is 8:30am – 9:30am, so when we arrived down for 9:15 we thought we were in time. No coffee cups meant us waiting around with other guests before they were replenished. Still, well before 9:30 we saw no eggs. We were told Chef may not be able to do them. Thankfully he did. Obviously it is one type of egg, which feels limited. The beans had run out also, and still before 9:30 we were told they would not be replenished. So would assume that breakfast is 8:30 – 9:30 ish, or whenever the chef decides to stop serving or runs out of food. We liked: The venue is stunning. The wedding breakfast is very good, loved the choice and the taster session. The night before, was great. Mervin was excellent on the day. Room for improvement: Communication – this is a massive day, what with chasing photographers, registrars, florists, bridesmaids, groomsmen etc