Reviews of AWAUMI Fujikawaguchiko Resort

The best hotel in Fuji ever. Nearby have many restaurants and supermarket just opposite the hotel. Environment in hotel is good and new.

Property seems like a heaven. And location was awesome. But just the service was so bad. It have ruined our trip. Staff were not cooperative and they are not foreigners friendly. Rude and arrogant(male person in reception ). We had problem during stay which could be solved if the reception person have given information properly.

Really like the size of the room with the kitchen, but it got a bit cold and dry at night. It’s not that far from the train station but you will need to take a taxi if you have luggage. We really enjoyed the fact that it was near a huge supermarket. We could buy ingredients to cook.

Truly an incredible stat! Unlimited access to different wine from arrival. Staff is very helpful, and sweet! The tent rooms are extremely spacious, also the hot spring baths are fascinating, they were automated and required nothing, they stayed hot all night long. The glamping BBQ came with beef, pork steaks and many sides. The breakfast was delicious and the coffee equipment was drip and easy to use. Very impressed. Everything about this stay was perfect. I will definitely be back very soon!

This might be the best place to stay near Mt Fuji! The service is incredible and the staff is very friendly! We booked a dome and loved the sauna, bath, dome, kitchen… everything! The BBQ dinner and breakfast were outstanding and the detailed cooking instructions were very clear. The bed was very comfortable as well. Only one complaint - gas grill is located inside the kitchen and the room fills with smoke. Best to open the sliding doors to let the air circulate and also clean the grill before turning it on. The staff helped us book taxis, which helped a lot, too!

This hotel is located at nearby Kawaguchi lake at Mt.fuji area and this hotel is value for the price with perfect facilities and environment

Highly recommend families staying. Nice outdoor bath and bbq

Love the beautiful glamping tent. BBQ dinner and self-prepared hot sandwich breakfast are awesome. They provide free sleeping bag for star glazing too. Excellent experience with young kids.

No complaints about this hotel. Nice flow of wine until 9pm daily. And it is just beside the famous Lawson that had the Mount Fuji as the backdrop! It just a 3 mins walk away!

It’s a very unique experience, love this place , will definitely recommended to my friends and families planning to travel to mt Fuji, you are able to experience something diff during usual days

Love the free drinking session ( wine and juices) till 9pm

The place was totally awesome! Totally relaxing and a very different experience from the tradition ryokan experience in Kawaguchiko. Location is rather convenient- just 1 stop on the red line bus will bring you to the resort. Dinner and breakfast was awesome too, however be sure that you have somebody that knows how to work the grill! Communication with service staff was a little difficult, but Google translator solved the issue. Not much of service you need as you are pretty much on your own!

We stayed in the hotel for two nights and had already informed the receptionist when we checked in that two friends would come visit on the next day where they stayed in another hotel closer to FujiQ. When our friends came, one of their staff blocked our way and accusing us that we had more people staying than we booked in an unfriendly, rude and arrogant manner as if he was a cop and caught us did something bad. We explained to him in both English and Japanese translation that our friends were just here visiting. We showed him their other hotel booking confirmation but he said no guests were allowed to come visit in any hotel and this is their some Japan hotels authority’s rule! We asked him proof of such rules which of course there isn’t any. No proper apologies and poor attitude remains from that staff. Very bad experience with the staff here. Other than that, the hotel property and facilities were great.

Everything was good.