The Gran Resort Princess Fujikawaguchiko

We used the payphone at the train station to call the resort and they arranged a pick up service for us. It arrived within 15 minutes of the call so we didn’t have to wait too long in the cold. It would be better if they could let us know about this arrangement in the booking confirmation. Driver who picked us up was a delight to meet! He was cheerful, coupled with his humorous mannerism, brightened up the otherwise gloomy journey amidst the cold. Location of the resort is quite far away. Although there was a 7-11 within 10 minutes of walking, the nearest shopping cluster was 20 minutes away, although this shopping cluster is quite a complete one with a full pharmacy, supermarket and plenty of food options, ranging from cheap to exquisite. The resort is 30 minutes walk (15 minutes drive) away from Kawaguchiko station. The location will be more convenient for travelers who drive. We woke up with a direct view of Fuji-San! Absolutely breath taking. Breakfast, served buffet-style was sumptuous with Japanese food. It filled us up and got us ready for the day. Upon check out, we realized we had to book the shuttle bus to the train station. We thought it would be readily available. This was not the case as the bus at the previous timings were full. This could have been made known to us upon check in. Also, the shuttle bus is actually a 7-seater car and not a bus. Maybe right-naming the vehicle is better as it will give travelers a better understanding the capacity of the transport.

I tried hot spring bath and it was great. Breakfast surprised me with self grill menu. It was pity that we could not see Fujisan because of weather.

location is great if you have a car, free parking included and you can really see the mt fuji view from your room, we were on the 2nd floor and it was great. the setback of the stay was paying 150 yen per person for the onsen? we didn’t even use it and they say it’s mandatory and required by law… this was not stated at the point of booking so i was shocked by it, the 3rd pax bed is basically a piece of mattress and quilt had stains on it…. one night stay is good enough

They charge us 350yen for Onsen maintain fee even we not use Onsen and more 1350yen for didnt type my friends information when I booked on app even its 3 single bad in the room

Room is very spacious even for 3 pax. Great mount fuji View from the room. The bed mattress is very thin for the 3rd pax. They provided a foldable bed for 3rd pax. Location is far from the train station. Free hotel shuttle is available from 3pm onwards till 6pm only. You can call for the hotel shuttle service from the tourist information counter next to kawaguchiko train station

This place is super far from the Kawaguchiko station and they only offer pick up service for a certain period of time. I think the cut off time is 5pm. After that, they will not be able to provide you shuttle bus service if you wish to go back to kawaguchiko area which is to access to other main attraction. So walking distance is about 30 mins to kawaguchiko station. And Uber is out of service at that area. To us it is not very convenient as we wanted to go out for dinner, there was no shuttle bus service so me and my partner will have to walk about an hour to and fro. The street is extremely dark at night so it was abit scary. You need to pay extra for the public path. The service there is not that great. But the room view is great. Make sure you rent a bike if you want to stay at this hotel. Or if you are driving then it will be fine. Other than that, have to walk most of the time. Can see Mount Fuji view at certain type of room but the second day was cloudy for us so mt fuji view