Reviews of Samurise Mt. Fuji

Good value for money! But the air conditioner isn't warm enough...

I will always remember the owner kindness. We will come back for Japan on holiday and definitely stay over here with you at fujikawaguchi. The people are awesome there. We love you. So so so so so strategic, great place, and highly recommended A+++++++

Calm and clean place. A room was quite small, but we noticed it’s often met in Japan) The hotel is near the picturesque place with the view on Fuji. It’s 10 minutes walk to the bus station. And you’re given all the stuff you need (towels, coffe, tea, etc)

Nice hostel, great location

It's a little disappointing that check-in was difficult because it was close to Kawaguchiko Station and unmanned, but the facilities were good and I had a good rest. Thank you!

The trip was very convenient, no need to change vehicles. The bathroom and room were quite dusty, the bed was dusty and not very clean. The door was broken. I only stayed one night. If I stay for many days, I might find a new place to stay.

The service attitude is very good, and it is completely clean.

The hotel is about 6-7 minutes away from the station, which is quite convenient. I didn't see any staff during my stay. If you have any questions, please ask the hotel via line whatsapp. Check in and check out are all self-service. The room does not have a private bathroom or toilet and must be shared with other guests. There is no mirror in the room, and there are only two wash basins in the public bathroom, which need to be used by others. The soundproofing effect of the room is very poor. Anyone who makes sounds outside can be heard in the room. Security: You can place your luggage at reception before 1500 after asking the hotel, but if there are multiple groups of guests, there will definitely not be enough space. Moreover, there are no staff at the scene, and there is CCTV at all times. No one can stop it immediately when a problem occurs. In addition, the room is only locked with a normal combination lock, which is not secure enough.

The location is very good, the facilities on site are also excellent. The customer service is very weak, especially considering it is a self check in policy, theoretically the accommodation will contact you via WhatsApp or Line or E-mail to send you the check in code….theoretically. To this day I haven't received my code, we managed to enter by entering the name of the person who made the reservation. It turns out that in the case of accommodation without reception, some guests may have doubts and feel uncomfortable with the lack of communication.

The soundproofing is really not good. Vibrations such as opening and closing the door will be transmitted to the bed. Everything else is okay. When I stayed, someone microwaved something that looked like a hamburger steak. As a result, the whole building smelled like that. It lasted until I left in the morning. exist

It was great being close to Lake Kawaguchi.

It was nice and clean.

It's not that good, don't go

Reasonable price, clean