Momochihama 1−3−70, Sawara Ward, Fukuoka City, Fukuoka Prefecture, 814-0001, JapanView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
The Residential Suites Fukuoka Guest Reviews
4.1/5
Very Good
105 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.2
Filter by:
Sort by:
All reviews(105)
Positive reviews(98)
Reviews with photos/video(29)
Awesome rooms(42)
Awesome stay(32)
Large rooms(27)
Convenient location(14)
Great value for money(8)
Loved the beach(7)
Friendly owner(7)
Close to beach(7)
Negative reviews(7)
Seraphim Marcus
Run Of House Smoking
Checked in May 2024
Business travelers
12 Reviews
4.0/5
Very Good
Posted on May 21, 2024
A very pleasant stay! The staffs are accommodating to guests needs and creature comforts. Though the kitchen utensils should be included in the room without any additional charge.
In all; staffs were pleasant and professional. I like it. I recommend this place.
Response from Property: Thank you for choosing The Residential Suites Fukuoka.
We are very happy to hear that you liked our hotel.
We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests.
Thank you very much for your feedback.
We hope you will visit us again when you come to Fukuoka. We look forward to welcoming you again.
Guest User
Family Room C
Checked in Jul 2024
Family
2 Reviews
3.0/5
Posted on Jul 14, 2024
Very noisy freezer and no price reduction. Pool costs extra! No reduction in the price even when 4 people couldent sleep which is the main reason for having a hotel room…
Response from Property: Thank you for staying at The Residential Suites Fukuoka.
We sincerely apologize for the inconvenience caused by the noise from the freezer.
We will do our best to provide you with comfortable services and facilities from our guests' point of view.
Thank you very much for your feedback.
Guest User
Moderate Twin Room-Smoking
Checked in Jan 2024
Family
8 Reviews
4.2/5
Very Good
Posted on Jan 7, 2024
Location not super friendly
Room is spacious
Have kitchen and bathroom
Washing machine can’t dry my clothes which is really disappointing
Guest User
Twin Room-Non-Smoking
Checked in Oct 2023
Other
2 Reviews
1.0/5
Posted on Oct 31, 2023
Remember to check valuable goods before check out.
뺑강도령
Twin Room-Smoking
Checked in Aug 2024
Family
32 Reviews
2.2/5
Posted on Aug 2, 2024
The hotel was very poor compared to the price. The smell of cigarettes was so strong that I don't smoke and my child and the rest of the family didn't like it so I wanted a room change, but I just pretended not to know and didn't respond even when I used Google Translator. I made a reservation here to use the swimming pool, but they said it would be open until 5 o'clock on a weekday, but there was no detailed or proper explanation at the hotel reservation office until 10 o'clock the next day. We were checking out at 11 o'clock, and my family went down first and was in the lobby, and I came down later. Even though 20 minutes had not passed, they charged an extra hour and asked the staff for their name and position, but they looked at the guest and made no reply. The worst experience I have ever had while staying at a Fukuoka hotel. The staff's response and friendliness are the worst. Hotel service I wonder if there are any other hotels that do this. If I don't like it, I can stop going, but this is still so bad for people who work in the service industry. I came here because my mood was ruined. Haha.
Original TextTranslated by Google
6/20
Response from Property: Thank you very much for staying at our hotel this time. Also, thank you again for taking the time out of your busy schedule to post this review. We will continue to be committed to working from the customer's perspective and will not accept such comments in the future. I sincerely apologize for this time. We are looking forward to your next visit.
小喵不睡覺
Run Of House Smoking
Checked in Sep 2024
Business travelers
6 Reviews
4.7/5
Amazing
Posted on Sep 13, 2024
The room is large and overall good!
The location is close to the sea, and there is nothing next door.
The random room was a twin bed, which I thought was too much. I asked for a double bed and they told me there was no one. They also gave me a smoking room. They said there were no non-smoking rooms. The view was great. You could see the sea when you opened the window!
Original TextTranslated by Google
Guest User
Twin Room-Smoking
Checked in Aug 2024
Business travelers
5 Reviews
4.7/5
Amazing
Posted on Aug 24, 2024
The room is big and nice. The hotel is also very close to the beach, just over 10 minutes away. The hotel's swimming pool is charged, and the most incomprehensible thing is that it closes at 5 pm. The atmosphere is so good at night, but swimming is not allowed🏊♀️
Original TextTranslated by Google
Response from Property: Thank you very much for having us stay at our hotel.
Thank you for choosing our hotel from Japan hotels.
I appreciate your appreciation for our employees. Our goal is to further improve the service.
I'm glad you like us.
I'd be happy if you could use the hotel again.
Guest User
Twin Room-Smoking
Checked in Jul 2024
Family
7 Reviews
3.5/5
Posted on Jul 21, 2024
The advantage is that it is big, really big. It is the first time I have stayed in such a big room in Japan. The bathroom bathtub is also big, and there are cabinets, refrigerators and washing machines. In addition to being big, it is old. The air conditioner cannot adjust the temperature, and the bedside table with a radio has archaeological value. Don't worry too much about the cleanliness, but there is no room cleaning service during your stay. The breakfast is relatively simple, so just fill your stomach. There is also an open-air swimming pool as a summer easter egg, but you can walk to the seaside beach. Although it is not close to the subway station, there are many things to eat, drink and play around. Fukuoka Tower, museums, and beaches are all very close. If you are not in a hurry to catch a plane or train, just want to spend a quiet and leisurely vacation, this is also a cost-effective choice.
Original TextTranslated by Google
6/10
CHA
Run Of House Smoking
Checked in Jul 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jul 12, 2024
It's perfect for this price. It's close to the sea and it was great.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at The Residential Suites Fukuoka. We hope you had a relaxing time. We will continue to strive to provide comfortable services and facilities that are designed with our customers in mind. We hope you will come back to our hotel the next time you visit Fukuoka. All our staff look forward to welcoming you back.
Guest User
Run Of House Smoking
Checked in Oct 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 1, 2024
I stayed here when I went to watch a baseball game in the Japan Series. When I stayed here before, there was a convenience store on the first floor, but it was gone. It's a shame.
Original TextTranslated by Google
ジャパンvvv
Twin Room-Non-Smoking
Checked in Apr 2024
Business travelers
7 Reviews
4.2/5
Very Good
Posted on Apr 17, 2024
I'm grateful that I could stay in such a spacious room for such a cheap price. There are five towers on the premises, and the parking lot was far from the building where I stayed, so it was a hassle to get there. There were many luxury cars parked there, and that alone showed me how great this place is.
Original TextTranslated by Google
Anonymous User
Run Of House Smoking
Checked in Apr 2024
Solo travelers
5 Reviews
2.7/5
Posted on Apr 7, 2024
The room was spacious and comfortable, but
it's a bit disappointing that the toilet and bathroom are in the same room.
There wasn't a single hanger in the closet, it was worse than a cheap business hotel.
I was surprised that the door had a card key but wasn't an auto-lock.
As it is a building from the bubble era, the facilities are a bit old.
I also used the parking lot (1,500 yen per night), and although check-out was at 11am, the parking lot was open until noon, so I was able to walk around the area after checking out, which was nice.
Original TextTranslated by Google
Nuonuo
Family Room C
Checked in Oct 2024
Family
8 Reviews
4.2/5
Very Good
Posted on Oct 8, 2024
I am a person who likes the feeling of timelessness. This hotel is very well maintained and it is not easy to still function normally despite its age.
Original TextTranslated by Google
kotomimic T.
Twin Room-Smoking
Checked in Aug 2024
Family
1 Reviews
3.7/5
Posted on Aug 25, 2024
It was very spacious and comfortable.
There was a mini kitchen, so I thought I could cook, and bought some deli food at the nearby supermarket, but there were no dishes, cooking utensils, spoons, forks or chopsticks, so I was at a loss as to how to eat what I bought. If you want to eat deli food in your room, I recommend getting chopsticks from a convenience store or supermarket.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us. We are also extremely grateful that you chose us from among the many hotels available. We apologize for disappointing you despite your high expectations. We will continue to work hard every day to provide comfortable service and facilities that are designed with our customers in mind, so we hope you will continue to patronize us in the future. We will continue to work hard to improve our services based on the feedback we have received.
NOA
Run Of House Room-Non-Smoking
Checked in Feb 2024
Solo travelers
1 Reviews
4.5/5
Great
Posted on Feb 3, 2024
There was a live performance at Zeep and I used it.
The bed was huge and the room was more than enough for one person.