Comfort Hotel Hakata

Reviews of Comfort Hotel Hakata

Comfort Hotel Hakata

2 Chome-1-1 Hakata Ekimae, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0011, JapanSee Hotel Details
Comfort Hotel Hakata
Comfort Hotel HakataComfort Hotel HakataComfort Hotel Hakata
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1 night

Guest Reviews

8.2/10
Very Good
845 Reviews
Verified reviews
Location9.3
Amenities7.4
Service8.5
Cleanliness7.7
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All reviews(845)
Positive reviews(782)
Reviews with photos/video(231)
Delicious breakfast(149)
Easy to get around(118)
Convenient for shopping(50)
Perfect for business trips(34)
Luggage delivery service(24)
Close to airport(18)
Tasty coffee(16)
Stayed multiple times(9)
Negative reviews(63)
Hokfrequenttraveller
Double Economy
Stay Date Apr 2025
Solo travelers
27 Reviews
9.0/10
Great
Posted on May 30, 2025
Very convenient location for shopping and transport to anywhere in Japan Starbucks and 711 is just next door Train station just opposite the hotel
6/9
LowJane
Twin Standard
Stay Date Mar 2025
Travel with friends
15 Reviews
10/10
Outstanding
Posted on Apr 23, 2025
This hotel is incredibly convenient—Hakata Station and the main bus terminal are just across the street. There are several restaurants nearby, including my favorites: Ichiran and Starbucks, both right next to the hotel. The breakfast café has a casual, cafeteria-style vibe, but it was very welcoming. Even when we came back late, they still offered a self-service coffee, tea, and water, which was a really thoughtful touch., though I’m not sure if it’s open 24 hours. We were able to bring back dinner and eat it at the café, which made the experience feel even more heartwarming and comfortable. The room was spacious and brightly lit with fluorescent lighting—something refreshingly different from the dim lighting in many other hotels. The service was excellent. One memorable experience I had was when I accidentally left my brand-new bag on a city bus. A female staff member named Ms. Uemoto/上本 went above and beyond to help me—she spent about half an hour on the phone coordinating with the bus company and gave me clear directions to their office. Thanks to her help, I was able to retrieve my bag. I’m truly grateful and appreciate her kindness and dedication. I would definitely recommend this hotel to anyone visiting Fukuoka, and I’d happily stay here again.😊
Anonymous User
Double Economy
Stay Date Mar 2025
Family
6 Reviews
8.5/10
Very Good
Posted on Apr 21, 2025
The location is really good but the staff can not speak english.
Liza Jocel Yamashita
Twin Standard
Stay Date Dec 2024
Family
4 Reviews
9.5/10
Amazing
Posted on Jan 18, 2025
the location is great 👍 lots of ramen house and resto nearby the room is clean and nice but the breakfast time is from 6:30 until 9:30
Eileen
Twin High Class
Stay Date Oct 2024
Family
16 Reviews
9.0/10
Great
Posted on Dec 12, 2024
Nice hotel located opposite Hakata Train Station. Small lobby which looks like an office building instead of hotel lobby. Good breakfast, big spacious room. Room is dusty though.
Anonymous
Double Economy
Stay Date Feb 2025
Family
1 Reviews
9.5/10
Amazing
Posted on May 11, 2025
Hotel super close to station
Dean Donovan
Double Economy
Stay Date Apr 2025
Couples
2 Reviews
10/10
Outstanding
Posted on May 29, 2025
Friendly staff and easy checkin and checkout. Breakfast is good enough for what it is. The room we were in was quite big even for Japanese standards. We enjoyed our stay.
Hanprasertporn
Double Economy
Stay Date Apr 2025
Couples
15 Reviews
7.0/10
Posted on May 5, 2025
Very good location where you can travel around Hakata easily, especially access to subway just 15 meters away.  Breakfast provided but don’t expect too much variety and local Japanese food serving.  Check-in and check-out are very convenient.
Guest User
Double Economy
Stay Date Sep 2024
Couples
28 Reviews
4.5/10
Posted on Oct 31, 2024
The room size is okay but the services and cleanliness is really bad. Very dusty and have stain. We only stayed there for one night but that was the worst night out of our trip. We woke up feeling super itchy. Also, the shower amenities were bad. If you're ever going, you might need to consider on getting your own. I wouldn't recommend this hotel as the facilities are old and the cleanliness is bad.
Sabrina
Double Economy
Stay Date Mar 2025
Couples
11 Reviews
8.5/10
Very Good
Posted on Apr 30, 2025
The best thing is the location, very near to airport and shopping. Saves us driving time to return the car and still make it on time for our flight. The room is slightly bigger than the normal small sized rooms.
Guest User
Twin Standard
Stay Date Sep 2024
Family
4 Reviews
10/10
Outstanding
Posted on Jan 14, 2025
The location is good just opposite hakata station but on the less crowded side of the station. Room side ok just enough for 2 ppl with 2 luggage. The daily breakfast is good..healthy spread
Anonymous User
Double Economy
Stay Date Mar 2025
Couples
7 Reviews
6.0/10
Posted on May 1, 2025
Small room, a bit smelly because old carpet, breakfast standard japanese food, good location near hakata station, close to convenience store
Guest User
Twin Standard
Stay Date Apr 2025
Couples
1 Reviews
8.5/10
Very Good
Posted on May 14, 2025
The kindness of the staff and they delivered the service is good, only the hotel a bit old.
Guest User
Double Economy
Stay Date Mar 2025
Couples
12 Reviews
9.5/10
Amazing
Posted on Apr 19, 2025
Check in is using a machine, with the help of the staff. Scanned passports and paid accommodation tax. Bath robe, comb, toothbrushes etc are at the lobby, next to the lift.
Twin Standard
Stay Date Feb 2025
Couples
14 Reviews
7.0/10
Posted on Apr 3, 2025
- should do more maintainence work to keep the hotel. - consider to upgrade the overall lighting - breakfast is good - check out time at 10:00 a. m. is unfair to customers. Internationally it is 12:00 noon and in China there are hotels that offer check out at 14:00 p/m