Hakataeki Chuogai 4-23, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0012, JapanView Hotel Details
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Oriental Hotel Fukuoka Hakata Station Guest Reviews
4.5/5
Great
931 Reviews
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Verified reviews
Location4.7
Amenities4.2
Service4.4
Cleanliness4.5
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All reviews(931)
Positive reviews(909)
Reviews with photos/video(287)
Delicious breakfast(244)
Easy to get around(133)
Convenient for shopping(68)
Average sound insulation(28)
Luggage delivery service(26)
Delicious buffet(26)
Close to airport(15)
Stayed multiple times(10)
Negative reviews(22)
Bee Eng
Moderate Twin Room
Checked in Sep 2024
Couples
1 Reviews
4.7/5
Amazing
Posted on Sep 27, 2024
The location of this hotel is just outside Hakata Station. Fukuoka Airport is 2 stations away. Meeting point for Klook tours is also here. Location couldn’t be better 👍
Our Twin Room is a comfortable size, we can open 2 24” luggage bag and have space to walk. There is also a seat and a small table.
Free coffee snd sake is provided at lobby after 3pm and free soba after 9pm.
Cleanliness can be better - I saw dirt and packaging plastic in the room when I checked in.
Response from Property: Dear Mr./ Mrs. Bee Eng,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post and high rate of our hotel.However, we apologize for poorly cleaned.We will reconsider education of cleaning staff and to improve it.We will make our best effort that the guests can spend the time comfortably.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Guest User
Superior Triple Room
Checked in Aug 2024
Family
16 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
Super convenient, just next to 博多站筑紫口出口。 with welcome coffee, sake for adults, snack for kids, also free photography. The kids is happy.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post and high rate of our hotel.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Guest User
Twin Room With Balcony
Checked in Jul 2024
Family
9 Reviews
4.7/5
Amazing
Posted on Aug 1, 2024
Took my son to his first out of country trip. My son just turned one year old. The hotel location was super convenient, literally 5 mins walk from the train station and got a convenient store right downstairs. The room itself was fairly big able to fit a baby crib (provided by the hotel) inside the room. We even got a private balcony for a afternoon beer with my wife. Overall, it was a wonderful experience. Forgot to mention, the bathtub is pretty big too.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post and high rate of our hotel.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Kelvin Tsui (KT)
Standard Double Room
Checked in Jul 2024
Couples
2 Reviews
4.2/5
Very Good
Posted on Aug 4, 2024
It’s Very near Hakata station, it’s very high CP TO Rental stay here. Especially very suitable for family stay here.
Response from Property: Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
cytklthong
Standard Double Room
Checked in Jun 2024
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on Jun 18, 2024
A very good location and convenience hotel which is nearby Hakata station with shopping centre, food shops and souvenirs shops. The hotel staffs are kind and helpful. Provided luggage storage and welcome photo taking, foods n drinks. I am glad and happy to stay here and definitely will come back.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Kristine Tan K
Moderate Triple Room
Checked in Jun 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jun 6, 2024
We arrived early and was delighted to know that there's early check in or late check out perks to choose for joining as their first time member. The location is wonderful and we will be back again!
Response from Property: Dear Mrs. Tan,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments and very nice words.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
To Eat and To Travel
Standard Double Room
Checked in May 2024
Family
13 Reviews
5.0/5
Outstanding
Posted on Jul 24, 2024
Room is clean, not huge but sufficient size. Great service, as I forgot my toiletry bag in Tokyo before arriving in Fukuoka and the front desk lady was able to call the Tokyo hotel and have them locate and secure the bag for me to pick up later. Offers welcome soba (21:00-23:00) and welcome drink (15:00-23:00). Also has a a Photo Booth to take welcome photos (picture quality is not great so more for fun) and a Gacha machine to dispense welcome gifts for kids. The lobby area has a huge long desk with many seatings, as well as a nice little library.
Response from Property: Dear Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post and kind words.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Guest User
Moderate Triple Room
Checked in May 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on May 26, 2024
The greatest location in Fukuoka!
The best breakfast buffet!
I really enjoyed staying in this hotel. I would definitely choose this hotel next trip!
Response from Property: Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.Words of praise from customers are the greatest motivation for our staff.We hope that our customers will be able to enjoy their stay even more comfortably in the future.Each and every staff member will do their best with sincerity.We hope that you will choose our hotel when you come to Hakata.All of our staff are looking forward to seeing you again.ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Rckh
Standard Double Room
Checked in Jun 2024
Family
15 Reviews
4.2/5
Very Good
Posted on Jun 17, 2024
Nice and comfortable bed
But the room is small
Basic
Very convenient though
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.However, we apologize for the inconvenience in your room.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Anonymous User
Superior Twin Room
Checked in Aug 2024
Family
4 Reviews
4.5/5
Great
Posted on Sep 7, 2024
Near MTR station, very convenient
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Guest User
Standard Double Room
Checked in May 2024
Solo travelers
1 Reviews
4.2/5
Very Good
Posted on May 28, 2024
Less amenities than the other hotels but good location. Friendly staff.
Response from Property: Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Guest User
Standard Double Room
Checked in Mar 2024
Family
7 Reviews
4.7/5
Amazing
Posted on Mar 31, 2024
Location was v convenient, just beside the major Hakata station which is good if u are using Hakata as a base for exploring Kyushu. Easy access to airport via cab or subway too. Cab fare was just JPY1700 to the airport. Plenty of shopping and dining options around Hakata station.
Hotel provides free alcohol and soba for guests at certain time daily.
Room was very small though even for single traveller; could have had more shelves or hooks around the room to keep stuff. It was very clean and modern. My main gripe is the lack of soundproofing of the rooms and you can practically hear everything going on outside of your room. On my first night, I was awoken at 130am by the occupants of the opposite room causing a huge commotion but I wasnt sure what was going on till I saw paramedics carrying an old lady out of the room much later. On the second night, new guests had occupied the opposite room and they were having some party in there causing alot of noise till past 1am. I called front desk for assistance and eventually saw 6 or more guests leaving the room.. Music from the garden on the 5th floor was also audible from my room on the 9th floor - perhaps management may want to consider lowering the volume of the music at night..
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.However, we apologize for any inconvenience caused by noise. Also we will check the volume level of music in garden.We will make our best effort that the guests can spend the time comfortably. We look forward to your next visit.SincerelyORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Guest User
Standard Double Room
Checked in Sep 2024
Couples
4 Reviews
3.5/5
Posted on Sep 20, 2024
Great location, just next to JR station. However, the room size is too small. The breakfast is too crowded and the refilling of food is too slow.
Response from Property: Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.However, we apologize for the our service at the breakfast restaurant.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Anonymous User
Moderate Triple Room
Checked in Mar 2024
Family
29 Reviews
5.0/5
Outstanding
Posted on Mar 19, 2024
Location is excellence. Hotel is right beside the Shinkansen Station. Room is new and clean.
Response from Property: Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments and very high rate of our hotel.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager
Twing_han
Moderate Triple Room
Checked in Aug 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Aug 11, 2024
The location is perfect, closes to subway and train station. It also closes to department stores, good for shopping. The breakfast is delicious.
I have to park the car in the hotel, luckily the hotel offers a special discount.
Response from Property: Dear Mr./ Mrs. Twing_han,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments and very high rate of our hotel.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager