Hakataekihigashi, 2 Chome−14−1 THE BASICS FUKUOKA 1F, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0013, JapanSee Hotel Details
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Guest Reviews
8.8/10
Very good
1029 Reviews
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Verified reviews
Location8.8
Amenities8.5
Service8.8
Cleanliness9.1
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All reviews(1029)
Positive reviews(1000)
Reviews with photos/video(392)
Large rooms(172)
Well designed(70)
Delicious breakfast(70)
Has facilities for children(27)
Family activities available(27)
Nice bathtub(25)
Close to airport(20)
Negative reviews(29)
QR_L
Twin Room-Chapter 1
Stay Date Feb 2026
Family
7 Reviews
8.0/10
Very good
Posted on Mar 8, 2026
Basically the room is clean and spacious. However, need to put the” clean the room tag” in front of the door in order to have the room clean up else they will just leave a pack of towels and two bottles of water in front of the door. Tried the breakfast at Why Not, but it is not up to my expectations. The coffee and dessert at The Local cafe downstairs are not bad.
Guest User
Twin Room-Chapter 4
Stay Date Jan 2026
Family
1 Reviews
9.5/10
Amazing
Posted on Apr 3, 2026
We booked a twin room Chapter4 with 2 small double beds. The space is big which is good for us as we have 2 active toddlers and it was just nice for them to move around in the room. Bed size is just nice. We requested kids toiletries and the hotel provided kid's toilet seat and toothbrush. Buffet breakfast option available but we didn't try as ¥3500/adult is a bit pricey. We settled breakfast at konbini steps away from the hotel. There is a small Cafe just next to the hotel for caffeine fix, nice coffee at reasonable price. No coin laundry available, I have to drive 5mins to get one. Location wise,, it took us about 10mins walk from Hakata station and that means quieter environment. In short, I recommend it for family stay with kids as it offers bigger room space, reasonable price, quiet environment and near to Hakata station.
ActorHanri
Twin Room-Chapter 4
Stay Date Jan 2026
Family
3 Reviews
8.0/10
Very good
Posted on Feb 22, 2026
The room is so big. The washroom design is great and convenience be used for a family. The location is about 7 mins walk from Hakata station. Not bad.
Response from Property: Thank you very much for staying at our hotel the other day.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Guest User
Twin Room-Chapter 1
Stay Date Jan 2026
Family
5 Reviews
10/10
Outstanding
Posted on Feb 28, 2026
Although the room was compact, it was well-designed. Our family of three had no problem buying groceries from the supermarket and eating dinner at the hotel. It was very clean, and the location was super convenient, less than a 10-minute walk from Fukuoka JR Station. The lobby also had a great design aesthetic.
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Guest User
Double Room-Chapter 3
Stay Date Dec 2025
Family
1 Reviews
10/10
Outstanding
Posted on Jan 28, 2026
The hotel is about a 10-minute walk from Higashi-Hie subway station on the airport line, and it's just one stop to Hakata Station. There's a 7-Eleven, FamilyMart, and a drugstore nearby, so it's really convenient. The hotel lobby has a lovely European library feel, and the rooms are very spacious. Plus, you get complimentary Italian illy capsule coffee.
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6/8
Response from Property: Thank you so much for staying at Hotel Motoi Fukuoka. We are honored that you chose us from among many hotels. We built this hotel with the philosophy of "inspiring guests' curiosity and enhancing their stay experience," and we hope you felt that way. Please do come again if you have the opportunity. All our staff look forward to your next visit.
Guest User
Twin Room-Episode 4
Stay Date Dec 2025
Family
11 Reviews
9.5/10
Amazing
Posted on Jan 4, 2026
Beautiful hotel lobby and room. My family also enjoyed the lounge that comes with episode rooms.
Response from Property: Thank you very much for staying at our hotel the other day.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Guest User
Twin Room-Chapter 3
Stay Date Nov 2025
Family
1 Reviews
10/10
Outstanding
Posted on Dec 23, 2025
Perfect location, 7 mins walk from Hakata Station and there is a Family Mart nearby which is super convenient. We bought our breakfast and dessert from Family Mart.
Rooms are spacious and kids friendly (kid slippers and toothbrush were provided. They also provided a baby crib upon request). The brand of high chair in Why Not is stokke! We enjoyed the stay a lot.
Response from Property: この度はザ・ベーシックス福岡にご宿泊いただき、誠にありがとうございます。
私どもホテルをお気に召していただけたようで、大変うれしく存じます。
今後も皆様に選ばれるホテルになりますように、おもてなしの心を大切にしお客さまのご期待に添えるサービスを提供していく所存です。
是非ともまた博多へお越しの際には当ホテルへお越しくださいませ。次回のご来館を、スタッフ一同心よりお待ち申し上げております。
Guest User
Double Room-Chapter 2
Stay Date Nov 2025
Couple
1 Reviews
7.5/10
Posted on Dec 22, 2025
I like the simple and yet sufficient amenities in hotel. I can work out daily in gym followed by a light breakfast in “the Local” coffee shop. Hotel is around 10 mins walk to Hakata station, facing a park with schools around in a quiet & relaxing neighborhood.
Except there was smell in the bathroom which i guess was from the drainage, overall hygiene was satisfactory.
Response from Property: この度は、ザ・ベーシックス福岡にご宿泊いただきまして誠にありがとうございます。また、多くのホテルの中からお選びいただき、心よりお礼申し上げます。
しかしながらせっかくご宿泊いただきましたにもかかわらずお客様のご期待に添えず、残念なお思いをさせてしまいましたこと深くお詫び申し上げます。今回、満足を得られるご滞在にできませんでしたことをホテルスタッフとして大変申し訳なく思っており、お客様目線のご配慮が不足していた事をひしひしと痛感しております。
今後はより心地よい空間、満足いただける滞在をご提供できるよう日々邁進して参りますのでぜひ挽回の機会をいただければ幸いでございます。またのご来館を心よりお待ちしております。
Guest User
Double Room-Chapter 2
Stay Date Nov 2025
Couple
3 Reviews
10/10
Outstanding
Posted on Dec 14, 2025
Very good location within 10mins walk to main Hakata station. Great food options in the vicinity. Hotel was beautiful and very quiet. Bed was a bit too soft for me but still very restful sleeps.
Response from Property: 이번에는 더 베이직 후쿠오카에 숙박해 주셔서 감사합니다.
이번 체류가 만족스러워진 것 같아서, 매우 기쁘게 배독했습니다. 받은 리뷰를 격려에 스탭 일동 정진해 갑니다.
말씀하신대로, JR 하카타역 치쿠시구치(신칸센구치)에서 도보 약 7분으로 조금 거리는 있습니다만, 합동 청사나 큰 공원이 주변에 있는 한적한 환경에 있습니다. 분위기를 즐길 수있어서 다행입니다.
앞으로도 여러분에게 비일상적인 세계를 만끽하실 수 있도록 청결감에도 세심한 주의를 기울여 유지를 하겠습니다. 꼭 또 오시는 것을 스탭 일동심보다 기다리고 말씀드립니다.
karenshang
Twin Room-Chapter 1
Stay Date Nov 2025
Couple
16 Reviews
9.5/10
Amazing
Posted on Dec 22, 2025
I had a wonderful experience at this hotel. close to everything I needed. The room was clean, comfortable, and well-maintained throughout my stay. Highly recommend it to anyone looking for a hassle-free and pleasant stay!
Response from Property: Thank you very much for staying at our hotel the other day.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Anonymous User
Double Room-Chapter 2
Stay Date Nov 2025
Business traveler
12 Reviews
9.5/10
Amazing
Posted on Dec 12, 2025
The hotel is quite close to Hakata Station, about a 7-10 minute walk from the Chikushi Exit or Chikushi Side Exit. There's a convenience store just to the left when you exit the hotel. Most of the dining options are closer to the station; the famous Hakata ramen was much too salty for my taste.
The hotel's exterior and reception lobby are spacious and impressive. Due to an issue with our room type reservation, the front desk attendant on duty that day patiently and thoroughly explained the situation with a friendly attitude. For a hotel in Japan, the room size was decent; we could lay out two suitcases, one large and one small. The hotel is well-maintained and clean, and they provide two complimentary bottles of mineral water. The double bed was quite small (definitely not 1.5 meters, probably around 1.3 meters). My biggest frustration was with the showerhead; due to water pressure issues, it constantly pointed to one side, making it very difficult to control the spray direction.
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Response from Property: Thank you very much for staying at Hotel Basic Fukuoka. We also appreciate your valuable feedback. We will continue to strive to provide comfortable and attentive service and facilities, and hope you will visit us again in the future. All staff members look forward to your next visit.
Guest User
Twin Room-Chapter 1
Stay Date Oct 2025
Traveling with friends
8 Reviews
7.0/10
Posted on Jan 15, 2026
The room quality is comparable to mid-range hotels like Orange Hotel or Atour in China. The lobby is beautiful. Otherwise, it's a decent hotel for a short stay, nothing extraordinary but perfectly fine.
The bathroom isn't my preferred Japanese-style with a completely separate wet and dry area. It's not bad, just not exactly what I like.
The location is pretty good; it's not a long walk to Hakata Station, and a taxi from the airport is a quick ride.
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Response from Property: Thank you so much for staying at The Basics Fukuoka. We are delighted to hear that you were satisfied with our stay. Our entire staff will continue to work hard to improve upon the feedback we receive. We are glad you enjoyed the atmosphere. We will continue to maintain the hotel's cleanliness to ensure you experience a truly exceptional stay. We look forward to welcoming you back again.
Guest User
Twin Room-Chapter 4
Stay Date Nov 2025
Family
6 Reviews
10/10
Outstanding
Posted on Dec 31, 2025
A comfortable and amazing hotel. The lobby is super beautiful.
Response from Property: Thank you very much for staying at our hotel the other day.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Guest User
Twin Room-Chapter 2
Stay Date Sep 2025
Family
1 Reviews
10/10
Outstanding
Posted on Nov 10, 2025
Nicely decorated and conveniently located in a quiet area. Walking distance to Hakata Station. Helpful staff. Room size was fine, not too small.
Response from Property: Thank you very much for staying at our hotel the other day.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Anderu Ang
Twin Room-Chapter 1
Stay Date Dec 2025
Traveling with friends
4 Reviews
6.0/10
Posted on Feb 6, 2026
Front desk can be more welcoming and warm.
Response from Property: Thank you very much for staying at The Basics Fukuoka.
We also thank you for your valuable feedback.
We will continue to strive to provide comfortable, customer-friendly service and facilities, so we hope you will continue to patronize us in the future.
All of our staff look forward to welcoming you again.