Reviews of Grand Inn Canalside

The location was perfect for us! And the view from the balcony was superb. We will definitely to book again.

very bed experiunce. 302 very dirty and dust. i hope develop cleaning servise.

Quiet amidst the hustle and bustle! Canal City Hakata is right next door, and there are also convenience stores. Prices are affordable.

Large spacious rooms, conveniently located within walking distance to Canal City Hakata and the Yatai street. There's no staff on location but they are reachable via the check-in tablet and are very responsive. One night my door jammed and we called the staff past midnight to help fix it. They arrived within 15 mins and was very helpful. Rooms are clean but the mattress and pillow covers are hit and miss - there were dried stains on the ones in my parents room, and one of my rooms pillow cover had a few strands of hairs on it. Hence one point deducted for cleanliness. Overall would highly recommend for groups.

We have stayed for two nights, the actual place is a bit different from the photos, actually the room is smaller . You can see the room is a big worn out need to do maintenance. The location is excellent with river view.

The hotel locates in between Tenjin and Hakata and it is close to the Canal City Hakata which is very convenient. Self check in is easy to use and the room is spacious. A very comfortable stay.

We have already recommended this to our friends. We will definitely come back and stay longer. Love the place. Very close to Canal City, Yatai place and train station. Good job to the staff and management. View of Canal City from the balcony of the room. Excellent Izakaya right in front of the place.

The location of this property is truly superb. It's within easy walking distance to both Hakata Station and Canal City, with a fantastic selection of restaurants right on your doorstep. You really don't need a car to stay here. The room itself is very spacious, especially by Japanese standards for 3-4 people. It's includes a separate living room, a washing machine, and divided bathroom and toilet—all of which made our family stay incredibly convenient. The only downside was that the bed wasn't very comfortable. Overall, a great stay for the space and location!

Walking needed as it’s not in the city centre but easy access to any location

Living room furniture layout could be improved for bigger groups for easier movement. Would be a bonus if the dryer can be combined with the washing machine in the room as it's inconvenient to bring it down. Cleanliness was excellent with great toiletries provided. No parking facilities but since Canalside provides affordable parking, it's perfectly fine. There is a shopping center nearby and donki is also walking distance so everything is fine.

Comfortable stay, close to the mall. Walking distance to the train stations. 

Very clean, good location, walking distance to conbinis, malls and street stalls. Highly recommend.

Good location with a shopping mall right next to the apartment.

Very close to Canal city and walkable distance to Hakata station. However, the accomodation only offers limited service. E.g. no large car reservation