Vila Baleira Funchal Reviews

Room is spacious with balcony. Outside the hotel, there are public buses going to Funchal center. It's also located in the shopping area with restaurants and supermarkets. You can sit at rooftop to have a sea view. Breakfast buffet is good. Airport is less than half hour on taxi.

Everything fine, to be recommended.

The service is very good and the location is very convenient. The airport bus stops at the hotel entrance.

Rooms with poor sound insulation, a lot of noise at night from the street. Good breakfast

Hotel very well located and with good breakfast. However the room and the bathroom were not the same as the photos showed, they were a little older. Wardrobe door didn't open well and was noisy. Unfortunately there were also ants in the bedroom and bathroom.

Recently stayed at this hotel for a few nights. Friendly staff members and welcoming. Hotel very well located in the city limits near the popular attractions and a lot of great restaurants and grocery store. From the outside, the hotel looks very modern, clean. The lobby looks great! Going upstairs on the floors, the carpets are dirty, stained, outdated. Rooms are spacious, but furniture seems old, outdated, beds are extremely hard. Underground parking available for a cheap fee!

your lobby/ reception was the nicest i have seen your rooms are very tidy (when your staff got access to clean with my daughter and friend staying there a lot)the roof top bar and pool had stunning views . the only down side was the balcony couldnt see much as we where on the 4th floor

Hotel cancelled my room without notifying or refunding me. I booked directly with the hotel so this wasn't a 3rd party issue. When I arrived at the hotel, they didn't apologize for their mistake or take any action in helping me find a place to stay. Rude staff and had to sleep on the floor in the airport for the night.

It is a hotel far below what it presents itself. The most disturbing thing is that they stole from us in the parking lot. They told us that it costs 8 euros and they overcharged us with 22.5 euros. I notified them, they accepted the error and still did not pay the money back.

Location is great. Housekeeping excellent. Room was clean and comfortable. My bed was comfortable but my husband's bed was not (can feel the springs). The hall carpets very dirty. Lack of staff. Poor customer service at reception. The process was not explained for the pool towels and the parking card. We did not receive pool and parking cards in our envelope. The roof top pool is very nice. No staff there though. No bar men available. It is extremely hot and there's no shade provided. We asked for umbrellas but were told they don't do that in October even though it was mid 30s!! It was too hot to be there without shades!! The neighbouring hotel had umbrellas. With staff attendants always present. The wall plant, at the pool, was knocked over and soil was left on the pool deck. The soil spillage was still there 3 days later. Breakfast is included. It has a lot of variety. Cold foods great (fruit, breads, cakes, cheeses) but hot food was a low rating (eggs tasteless, bacon and pancakes sit too long and are hard),

Very nice and conveniently located 4* hotel. Offers peace and quiet, lovely breakfast with multiple international options. It has a swimming pool which I have not used due to colder temperatures in December (20C degrees). The Aerobus stop is next to the hotel (the airport bus for €5 single trip) and the return trip bus stop #15 is on the opposite side of the road. Also the Red open top Funchal Sightseeing Bus has its stop at the same places. The room service at the hotel is regular and effective. The Reception team is very helpful and fluent in foreign languages. The hotel provides guests with a kettle and a few instant coffee sachets and Tetley teabags. Tetley tea is a big brand in Madeira- it is served at almost every restaurant and bar. Unfortunately, bottled mineral water is not provided on a daily basis. We got just one 1.5 l bottle on the day one of our 6 days stay and that was it. The interior design style of the hotel is modern- very pleasant and comfortable. We had a side view on the sea from the hotel window which was beautiful especially during the sunset. The bed was comfortable, the pillows were on the soft side, a bit too soft for me. We had extra pillows and extra duvet available in the room as well as a good quality hairdryer. The bathroom had a transparent glass door as well as the shower cabin. The TV had all the international cable TV, which was very helpful to keep in touch with the daily news. I would definitely stay at Villa Baleira again.

Overall the hotel is good but because our rooms overlooked the road it was very noisy. Breakfast was ok with plenty of choice but dinner was pretty awful. Starters were very strange. For main course fish dish was quite nice but same vegetables every night and if meat was chosen it was tough and inedible. Definitely need to up their game with the dinner! Pool and terrace were nice but bar in reception area was never open and one of the two lifts was out of order the whole week which meant long waits.

Great location, great waterfront views. They also have a decent dinner deal. Perfect location for everything. Did not like the reception staff they need to improve a bit. Close to buses, restaurants, parks, cafes and the water

Very pleasant stay. We had expected a basic inner 'courtyard view' room but on arrival were pleased to have been allocated a room with a side sea view. The room was spotlessly clean, light and airy and the bed comfortable. Tea/coffee making area and a fridge to store milk (or wine!). Nice pool and pool bar with a great view. The main downside was the noisy pipework which woke us up at night. Another was the 'hot' offering at breakfast, which sadly was never hot, and the bacon was the strangest we have ever seen. Strange 'juice' too. But thankfully there was a good variety of other breakfast items to choose from so this wasn't a massive issue. Some reviewers have spoken of staff attitude, but we always found the staff friendly and approachable.