Pestana Madeira Beach Club

Our third stay here and enjoyable. Staff are generally friendly, our maids could have been more cheerful. The usual person putting towels on sunbeds at 7.45am even though plenty to be had. We requested 2 umbrellas on a particularly hot day but were told it’s one per couple. We’d seen a number of couples given two the day before. I was quite annoyed when the pool staff gave two umbrellas to three people meaning one had one umbrella to themselves! The downstairs pool bar needs more staff, one person means there are often long queues to get served. Please note you can get snack meals from the Taverna bar but they don’t like to advertise this fact for some odd reason.

As always Pestana Vacation Club at the Carlton, never disapoint. We always look forward to coming back each year. Owners relations team are exceptional and such good value as an owner on options and a timeshare. The housekeeping do an amazing job with the little towel displays and the onside shop is a great addition to the Vacation club.

This is the third time we have been here,the hotel rooms are really great. We upgraded to junior suite with balcony and pool view. The room is huge with jacuzzi bath, multi spray shower two wash basins and bidet . We have 3 small private balconies and this makes our stay even better this time . There are several pools to use( sea water) A Spar room and steam rooms . Small shops as well Breakfast is a buffet style and there is plenty of it and it suits all tastes ( plus having a glass of bubbly in the morning is fine ) There are pool bars and a pub bar attached to the hotel. Easy to get a meal at these , an evening bar and restaurant The Hotel is situated about fifteen minutes from Funchal a very easy walk . There are so many restaurants and places to eat it makes it easy to find something . This is a group of hotels and there are quite a few in the area which are Pestana hotels . If they are as good as this one you cannot go wrong Staff are very friendly and helpful. If the weather is good you will have a fab time here and lots of things to do This hotel does seem to have an older generation in it but that suits us fine as it’s a relaxing holiday that we want 5 stars all the way. Well done to the holiday group, and all the staff

I love it here. The staff are so amazing and nothing is too much trouble. Really clean and lots of different spaces. So I would highly recommend it. So why not a 5. Simply because they seem to have stopped having so much entertainment in the Taverna Bar. We look forward to going down there where to atmosphere is good to listen to the bands. Now they don’t have them every day and on one day they even moved the music to the Taverna Grill so no one in the bar could see it. A big mistake we watched couple after couple come into the bar and turn around and go out again. So I’d give you 5/5 next time if you sort that out!! Marcelino and the other waiters in the Taverna bar are excellent by the way. This is no reflection on them at all.

We were allocated a two bedroom apartment on arrival at the beach club … wonderful surprise and lovely accommodation. Two bedrooms, two bathrooms, two balconies,two televisions! Lots of closet space and a comfortable living room with well equipped kitchen. Thank you so much Pestana Beach Club for this great upgrade! Our weather was perfect every day. So appreciated after the long, stormy winter we have had here this year. Enjoyed exploring new and older parts of Funchal…it never disappoints. We used a variety of restaurants and supermarkets and,of course, the market. Food was excellent and people were so friendly. Hotel staff are exceptional and Alexander at reception is outstanding. Thank you to Gillian at the beach club who worked a bit late for us on a Friday evening! Cocktail party once again gave an opportunity to meet and mingle with fellow members and we hope to meet up with them again in future visits. All in all a most enjoyable break and we hope to return again…and again.

It was a fantastic experience staying here. All the staff are friendly and helpful but professional. Rooms clean and comfortable. The pub is a great place for a good value meal. Happy hour good as well but sometimes the music is a bit loud. Will definitely go back again.

We have been going to the Beach Club for many years and unfortunately it seems to be deteriorating. The bathroom towels were shabby and fraying and there seems to be some “corner cutting “ going on. The garden pool is lovely since it’s redesign some years ago but it is now spoiled by loud music for the aquarobics every morning, followed by silly games . There is an indoor pool where they can go and it would not disturb anyone else. Little things make it seem that the place is going down market and not the 4 star standard that it used to be.