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Longshun Hotel Guest Reviews
4.2/5
289 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.1
Cleanliness4.2
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All reviews(289)
Positive reviews(260)
Reviews with photos/video(21)
Classy environment(27)
Great value for money(20)
Delicious breakfast(19)
Large rooms(17)
Near shopping area(15)
Easy to get around(14)
Convenient for shopping(11)
Friendly front desk staff(7)
Negative reviews(29)
johannes
Featured Twin Room
Checked in Jan 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Apr 4, 2024
Was an ok trip. Lobby attendant was knowledgeable. Location walking distance to food area
Response from Property: Thank you for choosing Longshun Hotel. Your satisfaction is our driving force. We always put the guests' stay experience first and look forward to seeing you again!
Guest User
Featured Double Room
Checked in Jun 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Aug 21, 2024
设施:ok
卫生:ok
环境:ok
Shengrang-dilakedengzilong
Featured Double Room
Checked in Jun 2024
Other
1 Reviews
1.0/5
Posted on Jun 11, 2024
This hotel requires a deposit. The time has not come yet. Call desperately. If you don't answer, you knock on the door.
Original TextTranslated by Google
Guest User
Featured Twin Room
Checked in May 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Jun 2, 2024
Facilities: advanced and complete
Hygiene: neat and clean
Environment: Quiet, well lit
good service
Original TextTranslated by Google
Response from Property: Thank you for choosing Longshun Hotel. Your satisfaction is the driving force for our progress. We always put the guest's stay experience first and look forward to your visit again!
Guest User
Featured Double Room
Checked in Apr 2024
Business travelers
1 Reviews
2.5/5
Posted on Apr 10, 2024
The service is very poor. I often travel on business. No matter which app I use to book a hotel, I can check in by registering my ID card at the front desk. However, this hotel requires a 500 yuan deposit. If you don't have it, you can't check in. Considering that it is inconvenient to book a hotel again, and it is impossible to cancel the reservation, I can only check in after paying a 500 yuan deposit.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, first of all, thank you for choosing our hotel. Seeing your question about the pre-authorization deposit charged for check-in at our hotel, we have the following explanation: Because there are other consumer goods in the hotel room, part of the deposit is pre-authorized. If there is no consumption at check-out, it will be refunded as soon as possible (within 10 minutes), and the pre-authorization is a frozen amount, not an actual deduction. If the customer needs to stay the next day, there is no need to swipe an additional deposit, which is also convenient for the customer. If this move has caused you a bad check-in experience, we are very sorry, and we will also report your feedback and strive to charge less deposit for platform prepaid customers next time. Looking forward to your visit again! I believe that your next stay will bring you a more satisfactory experience!
matt30
Deluxe Double Room
Checked in Sep 2023
Couples
29 Reviews
4.0/5
Very Good
Posted on Oct 5, 2023
The room is quite big! The shower room is a bit old! There are two Wandas nearby! On the first night when I arrived at the hotel, I passed by Wanda Fuqing Fuhe Store, washed up and walked over to have dinner! When I came back, I found that Wanda Fuqing Qingchang Store was next door! Then I went there again to buy fruits and drinks! There are not many varieties of breakfast! There is no noodle stall! There are so many people, and the breakfast spot is shared with the bath center! I didn’t go to have breakfast the next day🥣
Original TextTranslated by Google
Response from Property: Thank you for choosing Longshun Hotel. Your satisfaction is our driving force. We always put the guests' stay experience first and look forward to seeing you again!
Guest User
Featured Double Room
Checked in Apr 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on May 22, 2024
good environment. It's a pity that we don't have much time and haven't stayed enough.
Original TextTranslated by Google
Response from Property: Thank you for choosing Longshun Hotel. Your satisfaction is the driving force for our progress. We always put the guest's stay experience first and look forward to your visit again!
Guest User
Deluxe Double Room
Checked in Mar 2024
Travel with friends
8 Reviews
4.0/5
Very Good
Posted on Mar 29, 2024
Close to the spa, it is very convenient for food, accommodation and transportation. Parking space is tight, the sound insulation of the room is not very good, and the front desk will give you a breakfast coupon when you check in to the king-size room, which is not important. The overall feeling is that the hardware facilities are good, but the front desk service is not satisfactory!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, first of all, thank you for your patronage of Longshun Hotel. Regarding the employee service issues you mentioned, we have criticized and guided the employees, and will pay more attention to employee training in the future. We apologize again for the inconvenience caused to you, and we believe that your next stay will bring you a satisfactory experience!
Guest User
Featured Double Room
Checked in Feb 2024
Business travelers
13 Reviews
4.0/5
Very Good
Posted on Mar 7, 2024
A very cost-effective hotel,
The breakfast is particularly rich~
And the location is very good,
Wanda Food Street is right outside,
I always choose this hotel when I go on a business trip,
The experience is great~
Original TextTranslated by Google
Response from Property: Thank you for choosing Longshun Hotel. Your satisfaction is our driving force. We always put the guests' stay experience first and look forward to seeing you again!
hhhttt1234
Deluxe Room (2 beds)
Checked in Feb 2024
Family
23 Reviews
1.0/5
Posted on Feb 16, 2024
Friends who drive must choose carefully. They said that the parking spaces of the same hotel as the hot spring were full. They said that parking was free. When asked at the front desk, they said that they had free parking spaces, but they were full and you had to find one yourself. We were from other places, so where could we find one? We asked the security guard to let us go around and grab a parking space. There was no queue, and it was all based on luck. We were unlucky and it took us about an hour to find one. We were speechless. We have stayed in many hotels, and this is the first time we have encountered such a situation. It seems that hot springs still make money. It is recommended that all hotels be converted into hot springs.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, first of all, thank you for visiting Longshun Hotel. We are very sorry for the parking problem that caused you. Maybe you parked during the peak season, and there were many guests in the hot spring. Since we share the parking lot, we are very sorry for the inconvenience caused to you. We have also trained the security guards. During the peak period, we will arrange more people to clear the traffic in the venue and maintain the flow of parking spaces. I believe that your next stay will bring you a different experience!
Guest User
Featured Twin Room
Checked in Feb 2024
Family
7 Reviews
4.7/5
Amazing
Posted on Feb 17, 2024
The hotel is located in the downtown area, and it is very convenient to eat and drink around. Although the bathroom is a little small, it has a smart toilet, which is good. There are many cars, so the parking space seems insufficient. The breakfast is quite rich, but it may be during the Spring Festival, so there is no powder and noodles. It is a shared restaurant with the hot springs, so you will see many hot spring guests wearing bathrobes and eating in their own extremely comfortable sitting positions. You will also see many young people with tattoos eating with cigarettes in their mouths.
Original TextTranslated by Google
Response from Property: Thank you for choosing Longshun Hotel. Your satisfaction is our driving force. We always put the guests' stay experience first and look forward to seeing you again!
Guest User
Parent-child Suite
Checked in Feb 2024
Family
2 Reviews
1.0/5
Posted on Feb 16, 2024
Very bad. The hygiene is terrible. I spilled some milk powder on the table before I went out and it was still on the table when I came back. The spicy food water that the child washed with water was still in the cup the next day. I threw it away on the third day and didn't wash the tea cup. The lipstick left by drinking water before leaving was still there after cleaning the next day. They only changed the bath towels and toiletries when they cleaned the hotel. This is the first time in my life that I give such a bad review to someone. I am speechless about the hygiene of this hotel.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing our hotel. We are very sorry for the bad experience you had. We attach great importance to the room hygiene problem you mentioned and have severely criticized and provided guidance and training to the hotel's housekeeping department. We would like to express our sincere apologies again. We will continue to work hard to improve and strive to bring you a better experience every time you stay. We look forward to your visit again!
Huihuxidecc
Deluxe Room (2 beds)
Checked in Feb 2024
Family
14 Reviews
5.0/5
Outstanding
Posted on Feb 15, 2024
The service is OK, but it's a bit messy together with the hot spring. The breakfast is not very good. At this price and level during the Chinese New Year, it is cost-effective.
Original TextTranslated by Google
Response from Property: Thank you for choosing Longshun Hotel. Your satisfaction is our driving force. We always put the guests' stay experience first and look forward to seeing you again!
Guest User
Featured Twin Room
Checked in Jan 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Jan 24, 2024
The room is quite satisfactory in all aspects. The location is convenient for travel. Because we arrived early, we were directly upgraded to an early check-in room. The service was very enthusiastic and overall very satisfied
Original TextTranslated by Google
Response from Property: Thank you for choosing Longshun Hotel. Your satisfaction is our driving force. We always put the guests' stay experience first and look forward to seeing you again!
Zhizaihuanqiu
Featured Double Room
Checked in Jun 2023
Other
87 Reviews
5.0/5
Outstanding
Posted on Jun 7, 2023
The hotel is located next to the hot springs, so it is a good choice if you like hot springs. The hotel rooms are large, the room facilities are clean and sanitary, there is free parking for self-driving, and the breakfast is rich and varied.
Original TextTranslated by Google
Response from Property: Thank you for choosing Longshun Hotel. Your satisfaction is our driving force. We always put the guests' stay experience first and look forward to seeing you again!