Considering this is only a 3* property, the staff make sure you have a far greater experience that really impresses. The hotel is located a relatively short walk from Nuremberg Castle (about 10 -15 minutes) which is the Northern point of the old town. You can also ride the 4 Tramline that stops outside the hotel or the U3 underground line is less than a 10 minute walk. As such, you're very well connected and in easy reach of everything the city has to offer. The hotel looks like an older building, almost medieval in it's styling, but it is modern, fresh and clean. They are practicing COVID protocols, which must be followed and that included having a vaccination certificate to check in. Masks are required in all the public areas and you need to specify a breakfast time so as they can organize the distance seating. My room was odd in that it was huge, but set for one person. A big double bed, but with a single duvet and just one pillow. The linens were fresh and clean and mattress comfortable. There's a desk, chair, small table, flat screen TV and good space for luggage and hanging clothes, but it felt very empty because of the size. Hardly a complaint. There's a fridge, which is very welcome. The heating was good and needed in the cold winter. Bathrooms have a shower/tub and basin with excellent hot water pressure, but the only amenity is a standard body/hair wash. Towels were a bit old, but certainly clean. Currently, house keeping is limited because of COVID, but towels are refreshed every day and they empty the trash. Breakfast is excellent. On my first morning, they even laid out a chocolate Santa for me, which was very nice. There is everything you'd want to eat and more. A really good selection of hot and cold items, all of very high quality. It's buffet style, but the staff are still there to help and are always friendly and clear tables quickly. The one problem the hotel is currently experiencing is with their WIFI provider. Although free, the property has run into a tech issue they seem unable to solve that means you have to pay to log in to each device. You will have no choice but to pay, so make sure when you login you get a receipt. Just email it to the front desk and they will immediately reimburse you either in cash or make a credit on your credit card. They are just as frustrated by the provider as the guests, but they are super efficient about repaying the guest's costs. Overall, I couldn't be happier with this hotel. Very nice staff and good problem solvers that means problems aren't problems at all. I believe there is parking on site, but I didn't need it. They also have fresh fruit to help yourself throughout the day. A great option for Nuremburg.
Excellent
29 Reviews