Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.6
Service9.8
Cleanliness9.7
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All reviews(833)
Positive reviews(825)
Reviews with photos/video(130)
Friendly front desk staff(169)
Delicious breakfast(58)
Classy environment(49)
Many amenities(30)
Convenient parking(15)
Excellent TV(7)
Large bathroom(6)
Clean bathrooms(4)
Negative reviews(8)
Guest User
Executive Queen Room
Stay Date Apr 2024
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on May 14, 2024
Atour Hotel has a unique style and reasonable design. The rooms are clean and tidy, the TV is big, and there is a reading bar. It is an ideal choice
Show OriginalGoogle Translated
Response from Property: Dear friends, thank you for your praise and recognition. We are very happy. The hotel is our foundation, and service is our basis. The humanistic style is here, the warm feeling is here, and the comfortable experience is also here. Going out is just to relax the mind and enrich the spirit in the city. This is us. Looking forward to the next wonderful encounter with you, we are always waiting for you on the road!
Guest User
Superior Queen Room
Stay Date Mar 2024
Business travelers
2 Reviews
10.0/10
Outstanding
Posted on Apr 30, 2024
The hotel is relatively new, and the details of the service are very good. Atour Hotel has always had a good service awareness. This hotel is more suitable for business travel. It has a gym and laundry room, and the price-performance ratio is good.
Show OriginalGoogle Translated
Response from Property: Dear guests, thank you for your five-star praise and recognition. Thank you for this wonderful fate that allows us to meet among thousands of people. We will continue to persist as always and live up to your expectations. We look forward to meeting you next time and look forward to your next visit.
Guest User
Superior Queen Room
Stay Date Mar 2024
Travel with friends
5 Reviews
10.0/10
Outstanding
Posted on Apr 26, 2024
The service of Atour is really well-deserved. I am already a loyal fan of Atour! This time, I went out with my friends and chose this hotel. From the lobby to the room, I like the style very much. The beautiful girl at the front desk also helped me upgrade the room. I like the window in the room very much! ! ! It has a great atmosphere!
Show OriginalGoogle Translated
Response from Property: Dear customer! Thank you very much for your support and recognition of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. Sincerely look forward to your visit again and wish you a happy life!
Guest User
Executive Queen Room
Stay Date Mar 2024
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Apr 26, 2024
Overall very satisfied with the service, the room is very new, the breakfast is also very good, the staff are very enthusiastic, the new opening is not long ago, the facilities are very complete, there is a free laundry room and gym, a very satisfactory experience!
Show OriginalGoogle Translated
Response from Property: Hehe O(n_n)O~ Seeing your good comments and compliments, Duoer is in a good mood. Hard work is rewarded. Your satisfaction and feedback are the best reward for us. Duoer wishes you a happy life! Be in a good mood every day!
Guest User
Superior Queen Room
Stay Date Mar 2024
Business travelers
11 Reviews
10.0/10
Outstanding
Posted on Apr 19, 2024
It's my first time staying in a hotel. I had a good experience and was very satisfied. The environment was very good and the room was very quiet. The guys at the front desk were very enthusiastic and greeted me proactively. The facilities were very complete, and there was a laundry room and so on. I recommend staying here.
Show OriginalGoogle Translated
Response from Property: Dear guests, thank you for your five-star praise and recognition. Thank you for this wonderful fate that allows us to meet among thousands of people. We will continue to persist as always and live up to your expectations. We look forward to meeting you next time and look forward to your next visit.
Guest User
Superior Queen Room
Stay Date Mar 2024
Other
3 Reviews
10.0/10
Outstanding
Posted on Apr 19, 2024
This is my first time staying at this hotel. I like the decoration style. The room is clean and tidy. There is a small balcony where you can chat. It is relatively quiet. There is a gym and a laundry room. After washing the clothes, they will help to send them back to the room. Very good
Show OriginalGoogle Translated
Response from Property: Duoer was very surprised to see your thoughtful evaluation. I am very glad to meet you at Atour Hotel Fuzhou Financial Street. Duoer has carefully tasted your evaluation content. My partners and I are very happy to get your recognition. Duoer looks forward to your next stay~
Ouyangyue
A Few Wooden Twin Rooms
Stay Date Mar 2024
Travel with friends
5 Reviews
10.0/10
Outstanding
Posted on Apr 14, 2024
Atour is definitely an affordable star hotel, with full marks for service and facilities. It's so pleasant. A small gift was given when checking out, which is very considerate. The service of the young lady and brother at the front desk is very considerate.
Show OriginalGoogle Translated
Response from Property: We are really happy to be recognized by you~~ Atour is a humanistic hotel with the theme of "reading" and "humanistic photography". It allows you to feel the warmth of home after a long journey. Coming to Atour is like returning home. ~ Atour has your company all the time. I believe it will get better and better. Every stay will bring you a different experience. Duoer looks forward to meeting you next time~
Guest User
Executive 2-bed Room
Stay Date Mar 2024
Travel with friends
5 Reviews
10.0/10
Outstanding
Posted on Apr 8, 2024
First of all, I like the style of the hotel. This praise is for the room service aunt and the front desk. The soundproofing of the hotel is really not very good, but the service is okay. It is recommended that the room not be near the window because the floors are not high and the roadside There were still a lot of cars even in the middle of the night, and it was really noisy. In addition, it was not easy to take a taxi. The ceiling of my heart is Xiamen Xin'an Yihao Hotel. I am quite satisfied with the service, sanitation, and hotel environment. If I go there for the second time I will definitely stay in this hotel again when I go to Xiamen again
Show OriginalGoogle Translated
Response from Property: Wow~, I am so happy to receive your perfect praise. Making every guest feel at home is the basic principle of our service. We look forward to your next visit. Life is Atour, there is always unexpected warmth.
Buzhidaojiaoshenmehao
Executive Queen Room
Stay Date Mar 2024
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Apr 5, 2024
This hotel really surprised me! Not only is the environment beautiful, but it also has an unbeatable view. The room is warm and comfortable, making people feel particularly relaxed. In addition, the hotel's security measures also make people feel at ease.
Show OriginalGoogle Translated
Response from Property: Dear customer! Thank you very much for your support and recognition of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. Sincerely look forward to your visit again and wish you a happy life!
Anonymous User
Executive Queen Room
Stay Date Mar 2024
Solo travelers
1 Reviews
10.0/10
Outstanding
Posted on Apr 4, 2024
The whole stay was very pleasant and the hotel's service was impressive. The room was spacious and comfortable with complete facilities. It was a very good accommodation choice. I will come again next time.
Show OriginalGoogle Translated
Response from Property: Dear customer! Thank you very much for your support and recognition of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. Sincerely look forward to your visit again and wish you a happy life!
Guest User
Executive Queen Room
Stay Date Mar 2024
Business travelers
2 Reviews
10.0/10
Outstanding
Posted on Apr 3, 2024
It was a comfortable stay. It was my first time staying in this hotel. It was very new and the service was good. It was very comfortable and clean overall. The sisters provided very good service. I loved it. There was a big TV in the room and smart devices. It was really amazing. It freed my hands.
Show OriginalGoogle Translated
Response from Property: Dear customer! Thank you very much for your support and recognition of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. Sincerely look forward to your visit again and wish you a happy life!
Guest User
Executive 2-bed Room
Stay Date Mar 2024
Solo travelers
3 Reviews
10.0/10
Outstanding
Posted on Apr 3, 2024
The lobby is very comfortable, clean and tidy. The room is also very large, clean and comfortable. If you are hungry at night, you can eat porridge for free. It is very good. It is also convenient to go to the surrounding area for meals. Shiou and Wanda are nearby. The service is really good.
Show OriginalGoogle Translated
Response from Property: Duoer was very surprised to see your thoughtful evaluation. I am very glad to meet you at Atour Hotel Fuzhou Financial Street. Duoer has carefully tasted your evaluation content. My partners and I are very happy to get your recognition. Duoer looks forward to your next stay~
Guest User
A Few Wooden Double Rooms
Stay Date Mar 2024
Travel with friends
13 Reviews
10.0/10
Outstanding
Posted on Apr 3, 2024
The hotel is newly opened, the decoration and hygiene are very good. I have been here twice and I am very satisfied. Whether it is the receptionist or the cleaning lady, they are all very nice. The drinks in the refrigerator are also free. When I left, the receptionist also gave me a souvenir.
I will only choose to stay here when I come to Fuzhou. There are many food options 300 meters ahead.
Anyway, I am very satisfied.
Show OriginalGoogle Translated
Response from Property: Hehe O(n_n)O~ Seeing your good comments and compliments, Duoer is in a good mood. Hard work is rewarded. Your satisfaction and feedback are the best reward for us. Duoer wishes you a happy life! Be in a good mood every day!
Anonymous User
Superior Queen Room
Stay Date Feb 2024
Business travelers
113 Reviews
2.0/10
Posted on Mar 25, 2024
The worst hotel is Atour. It really discredits Atour. This stay is for friends’ reference. Be careful. It’s terrible! ! !
I made a reservation after seeing that it was newly opened. I saw a comment saying that it smelled of formaldehyde. But I thought it would be a bit ok when it just opened. I just happened to be on a business trip nearby. It was closer. However, I thought it was great. I got the room as soon as I checked in. The smell of formaldehyde was huge, it gave me a big headache, and it was suffocating. I immediately contacted the front desk to change the room. The front desk told me that every room is similar. This is how it is for new businesses. Otherwise, will I cancel? Oh, where will I stay after I checked out? I came all the way here and have to find a hotel temporarily! ? The smell of the changed room is better than the first one, so I'll just stay for one night, but the nightmare has just begun! ?
Get ready to wash up and sleep for an hour before going out to do errands. I usually don’t care about hygiene, I just get by and it’s fine. Especially for Atour, I think hygiene is very good. However, let’s take a look at the picture! Is it hotel-level clean? , ridiculously bad! ! !
I have no intention of giving a bad review until now!
At around 1 o'clock in the morning, after half an hour of sleep, the curtains opened automatically, wt? Who knows? It’s scary😱
Let’s talk about soundproofing. The windows are very well soundproofed. I can’t hear the sound of cars driving on the street. The walls and doors are so different. I can’t even sleep peacefully while watching TV next door. Let’s just watch it together 😂 And what’s in the corridor? The sounds were clear as day.
It’s not that demanding when going out, but this Atour is really bad
There is no bathrobe in the room, and even the minibar only has two bags of tea. For reference, I feel like I am here to suffer. difference difference difference
Show OriginalGoogle Translated
Response from Property: Dear friends of Duoer, first of all, I would like to sincerely apologize to you. I am very sorry that your stay did not bring you a satisfactory experience. Secondly, Duoer contacted you after receiving your feedback and did not give you satisfaction. I would like to apologize to you again for the handling results. Regarding the smell you mentioned, we have undergone professional testing in the early stage of opening. You can rest assured that it meets the standards. At the same time, we are also very grateful for your feedback. Duoer will speed up the training to strengthen the training. During your stay, Duoer called you to communicate, but the call was not connected. Duoer also actively cooperated with your needs. Whether we are members or Ctrip, we are all our users, and we all provide consistent services ~ Finally, thank you for your feedback, Give us a chance to make progress. Sincerely, Duo'er also looks forward to your stay again~
Guest User
A Few Wooden Double Rooms
Stay Date Feb 2024
Booked for others
12 Reviews
4.5/10
Posted on Mar 19, 2024
The sound insulation is poor, and the room was not cleaned and toiletries were replaced normally during the extended stay. The most exaggerated thing is the smart home system of this hotel, which automatically opens the curtains three times within two days of check-in. The most exaggerated thing is that it automatically turns on the whole house lighting, TV and opens the curtains at two o'clock in the morning (when you are asleep, the curtains suddenly open and the lights turn on, This room faces a community.) The hotel staff explained that they had notified staff to come for maintenance. We said we wanted to make a complaint, but they said it was useless and we had to deal with them in the end. What does this mean? I canceled my membership as soon as possible. It is simply too exaggerated that such a hotel can operate normally.
Show OriginalGoogle Translated
Response from Property: Hello Duoyou, we are very sorry that this stay did not bring you a satisfactory check-in experience. If you encounter this situation, you can give us feedback in time and we will solve it for you as soon as possible. Duoer will do our best to help. You, Duo'er, are also looking forward to your stay again~