Select your travel dates to check room availability
We Price Match
1 night
TIANA HOTEL Guest Reviews
4.5/5
Good
1640 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Response from Property: 非常感謝您的評價及提出的寶貴意見,我們會根據您的反饋在環境、設施、衞生和服務方面繼續努力提升,確保為您提供更加優質的住宿體驗。期待您下次光臨,感受我們的進步。祝您一切順利!
JJSunfun
Light Luxury Smart Deluxe Twin Room
Checked in Aug 2023
Family
33 Reviews
5.0/5
Outstanding
Posted on Oct 4, 2023
Top notch hotel. Good value. The beds and room were comfortable.
Response from Property: 尊敬的賓客,您好!感謝您選擇入住天恩國際酒店,我們一定會認真做好每個細節,您的滿意是我們的不懈的追求,我們將再接再厲,為您提供更優質的服務。酒店座落福州金港公園旁邊,毗鄰萬達購物廣場、萬達國際影城及愛情海購物中心,地理位置優越,交通便捷,距離海峽奧體中心約8分鐘車程,距離福州長樂機場約60分鐘車程。酒店配套設施齊全,擁有裝修時尚現代的高品質客房,以及豪華的棋牌室、自助餐廳、自助洗衣房、免費健身房。天恩國際酒店致力為賓客提供優質的住宿、美食、休閑體驗,讓您身心得到完美的舒緩。
Zhengqianzz
Light Luxury Smart Deluxe Twin Room
Checked in Nov 2024
Business travelers
18 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
nice!
Response from Property: 感謝您的五星好評和“nice”贊!環境、設施、衞生、服務都讓您滿意,真是太好了!我們會以更誠摯的心、更紳士的服務、更可愛的笑容,期待與您再次相遇!
Guest User
Light Luxury Smart Deluxe Double Bed Room
Checked in Mar 2024
Other
1 Reviews
1.0/5
Posted on Apr 21, 2024
Very bad, I could hear the music next door clearly at 1 a.m., the hotel is located on the roadside and the cars are very noisy, there are no soundproof windows, I woke up four or five times in the middle of the night, don't believe the good reviews in front, there are gifts for people to give good reviews at the elevator door of the hotel. The pictures of breakfast in the good reviews are also fake, there is nothing to eat at the buffet breakfast, check-in requires a deposit of 300, check-out room card to the male customer service at the front desk. He didn't count the room cards clearly and blamed the guests, didn't return the deposit, went to find it again and counted it clearly. The speech is yin and yang. I woke up in the morning and found bugs on the sheets, which was disgusting. I asked the front desk customer service that it was normal 😅 The most speechless hotel I have ever stayed in in my life, speaking objectively, the equipment is quite complete, the sound insulation effect, restaurant, and front desk service are terrible, this is the first time that the evaluation is so real, it really affects the mood.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Anonymous User
Light Luxury Smart Deluxe Double Bed Room
Checked in Feb 2024
Solo travelers
1 Reviews
3.2/5
Posted on Mar 17, 2024
I can only say that the 4-diamond room is full of water, noise, noise. I was pleasantly surprised and satisfied when I first entered the room, but the result was terrible. The sound insulation was a mess. The noise outside the window was noisy, the sound of the corridor also came into my ears, and the sound of water flowing upstairs in the early morning reminded me of it.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and comments! Thank you for your comments. During your stay, the hotel was fully booked and there were many tourists. Please forgive us! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. Tianen International Hotel regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment. I hope you will have a brand new experience next time you visit! I look forward to your visit again!
Denggaowangyuanyiouyang
Light Luxury Smart Deluxe Double Bed Room
Checked in Feb 2024
Business travelers
218 Reviews
4.0/5
Very Good
Posted on Mar 9, 2024
Parking at the door is very convenient, and there are many choices for dining downstairs. The room is clean and sanitary, with complete facilities, and the breakfast is good and rich. The price is reasonable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Tian En International Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Guest User
Light Luxury Smart Deluxe Double Bed Room
Checked in Jan 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Feb 24, 2024
The location is good, the environment is quiet, and the Minjiang River is very close.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Tian En International Hotel. We will definitely do every detail carefully. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services. The hotel is located next to Fuzhou Jingang Park, adjacent to Wanda Shopping Plaza, Wanda International Cinema and Love Sea Shopping Center. It has a superior geographical location and convenient transportation. It is about 8 minutes' drive from the Straits Olympic Sports Center and about 60 minutes' drive from Fuzhou Changle Airport. The hotel has complete supporting facilities, high-quality guest rooms with stylish and modern decoration, as well as luxurious chess and card rooms, buffet restaurants, self-service laundry rooms, and free gyms. Tian En International Hotel is committed to providing guests with high-quality accommodation, food, and leisure experiences, so that your body and mind can be perfectly relieved.
Tianxinbaoer
Smart Movie-Viewing Double Bed Room (75-inch High-Definition Projection Screen)
Checked in Dec 2023
Travel with friends
7 Reviews
5.0/5
Outstanding
Posted on Feb 1, 2024
1⃣️The room is OK, with a big screen for watching movies, because I bought the movie room, and the front desk guy was very nice;
2⃣️The toilet left a bad impression on me, there was no dry and wet separation, the shower and toilet were together, it was not convenient to take a shower; it would be better if a conditioner was added.
3⃣️There is also automatic water in the room, which is very good; then why is there no free mineral water.
4⃣️I want to say that the switch in the room is not very sensitive. I pressed it for a long time and it didn't respond. I pressed it again and it still didn't respond. Fortunately, there was a Xiaodu in the room, and I asked Xiaodu to turn off the lights.
5⃣️The sound insulation is not very good. The first time, I woke up with the sound of renovation outside, and the second time, the waiter knocked on the door and asked if I wanted to clean and woke me up again.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Lilixia
Light Luxury Smart Deluxe Twin Room
Checked in Dec 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Feb 8, 2024
Very good experience, I didn't expect to book such a good hotel at this price. I will stay here again if I have the chance. The room is stylish and comfortable, the smart Xiaodu is responsive, the breakfast is healthy and delicious, the pictures are average, the interior is very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Tian En International Hotel. We will definitely do every detail carefully. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services. The hotel is located next to Fuzhou Jingang Park, adjacent to Wanda Shopping Plaza, Wanda International Cinema and Love Sea Shopping Center. It has a superior geographical location and convenient transportation. It is about 8 minutes' drive from the Straits Olympic Sports Center and about 60 minutes' drive from Fuzhou Changle Airport. The hotel has complete supporting facilities, high-quality guest rooms with stylish and modern decoration, as well as luxurious chess and card rooms, buffet restaurants, self-service laundry rooms, and free gyms. Tian En International Hotel is committed to providing guests with high-quality accommodation, food, and leisure experiences, so that your body and mind can be perfectly relieved.
Guest User
Light Luxury Smart Deluxe Twin Room
Checked in Nov 2023
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jan 1, 2024
Very good environment, smart whole house, good location, good service attitude, I will choose this place next time I stay, but there are dogs barking downstairs from time to time during the day
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Tian En International Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. Tian En International Hotel looks forward to your visit again!
Guest User
Light Luxury Smart Deluxe Twin Room
Checked in Nov 2023
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Dec 28, 2023
The environment is elegant and the service is good. There is also free parking and the breakfast is delicious. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Tianen International Hotel. The hotel is located in Jingang Park (natural oxygen bar) on Pushang Avenue, facing the lake and close to the water. The hotel overlooks the panoramic view of Jingang Park and is close to Youxizhou Bridge. The geographical location is unique and the transportation is convenient. Metro Line 5 (Pu Shang Avenue Station) is just outside the door. It is surrounded by multifunctional urban commercial bodies such as Cangshan Wanda Plaza, Aegean Shopping Park, Rongqiao Bund No. 1, and Strait Olympic Sports Center. The tranquility of the park and the prosperity of the business district complement each other, and there is a degree of advancement and retreat. Whether shopping, dining, entertainment, or cultivating the mind... colorful, each is in its own place. The hotel is committed to making every guest feel at home. We look forward to your visit again! I wish you a happy life
ChongchongLAS
Executive Smart VIP Deluxe Suite (Private Mini-Fridge + Smart Bathtub)
Checked in Nov 2023
Business travelers
12 Reviews
1.0/5
Posted on Dec 25, 2023
There was a moldy fruit plate in the refrigerator in the room. There was no mineral water in the room. I thought it was in the refrigerator. As soon as I opened it, the whole room smelled. The moldy smell didn't go away until the next day. My throat was also uncomfortable today. The other thing was that the door of the room was very heavy and difficult to push open. There was a crack that went straight in and the back of the clothes was hooked. The air conditioner in the living room would not heat up. The shower water was hot and cold. Fortunately, the air conditioner in the room would heat up. The best and most expensive room was a room with a very bad experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Light Luxury Smart Deluxe Double Bed Room
Checked in Nov 2023
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Dec 24, 2023
The service is very good. Today is Christmas Eve and they also sent apples. It makes me feel like I'm home today. It's great.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Tian En International Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. Tian En International Hotel looks forward to your visit again!
Xifudouwojiazhujun
Light Luxury Smart Deluxe Twin Room
Checked in Nov 2023
Family
33 Reviews
3.0/5
Posted on Dec 18, 2023
The hotel's soundproofing is a bit poor. There are loud noises when sleeping at night. After 12 o'clock in the evening, the sound from the corridor can be heard in the hotel room, which is a bit uncomfortable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Smart Movie-Viewing Double Bed Room (75-inch High-Definition Projection Screen)
Checked in Nov 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 17, 2023
The hotel is so beautiful, close to Christmas, Santa Claus can be seen everywhere on the door, mirror, corridor, elevator entrance, breakfast room, the front desk check-in is very fast, the staff is very kind, the room is clean and bright, no odor, the bedding is very comfortable, a dreamless night ~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Tian En International Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. Tian En International Hotel looks forward to your visit again!