Phoenix New Century Grand Hotel

A very satisfying accommodation experience. During the Spring Festival, the hotel has a very festive atmosphere and gives people a very warm feeling. The rooms are clean and hygienic, with complete facilities. The beds are wide and comfortable. The breakfast has many varieties and tastes very good. The location of the hotel is very good. It is next to the shopping mall. It is also very convenient to travel to scenic spots. I will continue to stay here next time.

The hotel is very stylish, the rooms are fully equipped and clean. Breakfast tastes good too. The basic attitude of the staff I encountered was quite good. There was free mineral water in the bathroom. I didn't pay attention at first, so I turned on the water in the mini bar and paid an extra 6 yuan. I was a little speechless.

Now it's a mess, the front desk has no service awareness, the cleaning can't keep up at all, the customer service keeps calling to urge you to renew your stay, and you can't see that you have placed an order. Due to the change of itinerary, the room will be charged even if it is not occupied. In short, it is completely incomparable with the previous Kaiyuan. The breakfast room is only one-third of the previous one, the air conditioning temperature is 31 degrees, and the price has not changed at all. I will not stay here again in the future.

I'm really drunk. How could the service attitude be so bad? It's still a five-star hotel. The air conditioner was too poor to take a bath. We had to buy disposable bathtub covers at our own expense. Wyndham didn't even use them. They didn't have enough and gave us a few more. As a Fuzhou native returning to my hometown, I will never stay in this hotel again. Even if I choose Honor or Wyndham, I will not choose this hotel again.

This is my first review. This is a business with no integrity. When I checked out, I said that the mural was broken. The fact is that there was a problem with the mural when I checked in. The deposit has not been refunded to this day. The reason is that they checked it themselves every day. It's so funny. After staying in so many hotels for so many years, this is the first hotel in the country that has no integrity. It is recommended that everyone check every corner of the room for them before checking in, tell them if there is any problem as soon as possible, and make a record.

The hardware is okay, but the service is not at all. I asked for a replacement garbage bag. I called three times and waited for almost an hour. The sheets were used by others. I took them apart and replaced them. I found that the pillows were moldy and caused allergies in my family. Then, Ctrip The price is higher than the store

Before booking a room, I was worried that the parking lot downstairs was not safe. It seemed that the location was not easy to find. It is recommended to approach area a by car and follow the instructions to find the location. If there are fruits near the hotel, you can have more famous Jiangxi dishes if you walk for a few minutes. The hot water in the room was not too hot, because the hotel was not called for repairs late, and the young lady at the front desk kept apologizing when checking out, which is a bonus. The good night fruit that came back to the hotel after dinner was very considerate. There is Sanyuan Lane Snack Street in nearby shopping malls, and Yonghui Supermarket is convenient for shopping

第一次在撫州住到這麼滿意的酒店，大廳很大氣，一進門就滿滿的高級感，房間的設施也很齊全 衞生乾淨整潔，強烈推薦！位置很好找 交通也便利，最後謝謝工號137的小姐姐很熱情 很用心，笑容滿滿 語氣温柔 還送東西到房間，給我推薦附近的景點和好吃的東西，服務態度超讚！很好的一次出行體驗👍期待下次的入住哦～

説走就走來帶孩子來撫州玩，選擇這裏，和別的地方比起來性價比真的挺高的。 酒店環境位置都很好 前台72服務特別好 因為返程高鐵4點給我延遲到了兩點半退房，非常滿意感謝～ 可惜這幾天天氣不太好 以後再來還會選擇這裏