JUCHUNYUAN·Fuzhou Grand Hotel (Dongjiekou Shopping Center May 1st Square)

Reviews of JUCHUNYUAN·Fuzhou Grand Hotel (Dongjiekou Shopping Center May 1st Square)

JUCHUNYUAN·Fuzhou Grand Hotel (Dongjiekou Shopping Center May 1st Square)

No. 1 Doudong Road, Gulou District, Fuzhou, Fujian, 350005, ChinaSee Hotel Details
JUCHUNYUAN·Fuzhou Grand Hotel (Dongjiekou Shopping Center May 1st Square)
JUCHUNYUAN·Fuzhou Grand Hotel (Dongjiekou Shopping Center May 1st Square)JUCHUNYUAN·Fuzhou Grand Hotel (Dongjiekou Shopping Center May 1st Square)JUCHUNYUAN·Fuzhou Grand Hotel (Dongjiekou Shopping Center May 1st Square)
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Guest Reviews

9.4/10
Outstanding
3766 Reviews
Verified reviews
Location9.4
Amenities9.1
Service9.5
Cleanliness9.4
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All reviews(3766)
Positive reviews(3710)
Reviews with photos/video(709)
Friendly front desk staff(519)
Easy to get around(483)
Delicious breakfast(305)
Close to metro(137)
Would stay again(96)
Perfect for business trips(79)
Delicious buffet(41)
Relaxing hot springs(37)
Negative reviews(56)
Guest User
Superior 2-bed Room
Stay Date May 2025
Family
1 Reviews
10/10
Outstanding
Posted on Jun 7, 2025
The position of the hotel is quite good. The staffs are very friendly, especially the assistant manager Kevin. We have spent lovely time in Fuzhou!
Response from Property: 尊敬的賓客，我們致力於讓賓客每次入住都能感受到福州大飯店的熱情好客與體貼入微，能為您帶來滿意的體驗是我們最值得喜悦的事。您的滿意就是我們的動力，我們將繼續努力，為您奉上更優質的服務與美好的體驗，同時我們的“自助午餐，重磅迴歸！”期待您再來打卡，嚐嚐熟悉又新鮮的味道~希望您下次蒞臨榕城，福州大飯店依然是您的首選。
John TJ L
Smart Enjoyment Hot Spring Room (Smart Guest Control)
Stay Date Apr 2025
Couples
8 Reviews
10/10
Outstanding
Posted on May 13, 2025
Location is good, good food right at opposite. Room is clean and comfortable. front office is polite and helpful. special mention of front office personnel JOY whom is very helpful. A little downside which is aircon is abit on the weak side. wish it can be colder. Overall we have very good experience staying in this hotel :)
Response from Property: 尊敬的賓客，非常感謝您入住福州大飯店並給予好評。接待遠道而來的賓客，綻放的笑臉是我們最初的標識，輕柔的言語如微風拂去旅途的疲憊，我們將一如既往熱情服務，保持優良品質，帶給賓客温馨愉快的入住體驗。感謝您對我們的認可，同時我們的“自助午餐，重磅迴歸！”期待您再來打卡，嚐嚐熟悉又新鮮的味道~真誠期待您的再次光臨，祝您生活愉快，萬事如意。
Yanziji
Deluxe Panoramic Room
Stay Date Mar 2025
Business travelers
2 Reviews
9.5/10
Amazing
Posted on May 11, 2025
Good breakfast selections, convenient location, easy access to metro and several popular areas, many restaurants nearby. Friendly staff, lobby manager and assistant managers were very helpful in answering questions, also provided maps and extra info on local foods and interesting places to visit. Room was clean and spacious, facilities a bit dated though.
Response from Property: 尊敬的客人，您好！ 非常感謝您選擇入住我們酒店，並抽出寶貴時間為我們提出寶貴的意見。您的反饋讓我們更加意識到升級改造的緊迫性。我們一直致力於為客人提供優質的服務，我們深知，硬件設施的舒適度同樣是客人體驗的重要部分。我們我們已開始制定設施升級計劃，力求為每一位客人提供更舒適的入住環境。再次感謝您的理解與支持，您的意見是我們不斷進步的動力。期待您的再次光臨。祝您生活愉快！
Guest User
Superior 2-bed Room
Stay Date Feb 2025
Couples
3 Reviews
10/10
Outstanding
Posted on Apr 6, 2025
Warm welcome when we got here, the staff are friendly and welcoming our room was spotless bringing treats to our room on an evening was a nice touch. Fresh fruit was left in the room daily, made my stay in Fuzhou a lot better Fuzhou is a great city to explore with surprises round every corner can’t wait to visit again will definitely stay in this hotel again
Response from Property: 尊敬的賓客，非常感謝您入住福州大飯店並給予好評。接待遠道而來的賓客，綻放的笑臉是我們最初的標識，輕柔的言語如微風拂去旅途的疲憊，我們將一如既往熱情服務，保持優良品質，帶給賓客温馨愉快的入住體驗。感謝您對我們的認可，真誠期待您的再次光臨，祝您生活愉快，萬事如意。
Grower
Business Queen Room
Stay Date Jan 2025
Solo travelers
1 Reviews
10/10
Outstanding
Posted on Feb 23, 2025
Fabulous experience. Just took a weekend to visit Fuzhou, just planned to visit 三坊七巷 and nearby places. It took about 25 minutes to reach the hotel from the railway station by taxi. Hotel itself is located conveniently close to site seeing places. Easy to reach places like 三坊七巷. Subway station is within 6 minutes walk, by which many more places can be covered efficiently. I got an unexpected room upgrade upon check-in. Great thanks to Ms. Hong at the recipient desk. And I'd like to mention the Chinese Restaurant at 3rd floor, 荔枝肉 is a must-try. I did not not try other dishes is just because I could not take so much food in one meal. I'd like to recommend the Hotel to my friends.
Response from Property: 尊敬的賓客，很高興您能享受在福州大飯店的入住時光，非常感謝您給予好評。能為您送上優質的服務和整潔舒適的居停環境，是我們的榮幸。酒店位於福州市中心黃金地段，緊鄰三坊七巷、烏石山、于山等歷史文化風貌景區，距南門兜地鐵站僅需步行約3分鐘，交通便利，配套齊全。相信福州大飯店將成為值得您信賴的出行夥伴，一路有您的支持與鼓勵，前進的步伐將更加堅實有力，熱忱期待與您再次相會，祝您生活愉快，萬事順意。
Guest User
Deluxe 2-bed Room
Stay Date Dec 2024
Couples
2 Reviews
10/10
Outstanding
Posted on Jan 18, 2025
It would be nice if they have some beds that are softer. The receptionist Hong was very friendly.
Response from Property: 尊敬的賓客，非常感謝您選擇下榻福州大飯店並給予好評與建議，我們將繼續努力，為賓客打造更加舒適的休憩港灣，期待不久還能與您再聚榕城，祝您萬事如意，天天開心。
Chong Lai Tang
Deluxe Queen Room
Stay Date Dec 2024
Couples
5 Reviews
9.5/10
Amazing
Posted on Jan 10, 2025
Good location, 10 min. Away from the metro. Lots of local decent eatery. Hotel staff was very helpful and they offer free night desserts.
Response from Property: 尊敬的賓客，非常感謝您選擇入住福州大飯店並給予好評，我們所有的努力都是希望能為您帶來賓至如歸的入住體驗，很高興看到您對我們服務的滿意與肯定，我們將繼續努力，期待不久還能與您再聚榕城，祝您萬事如意，天天開心。
Anonymous User
Parent-child Themed Room
Stay Date Mar 2024
Family
1 Reviews
9.5/10
Amazing
Posted on Apr 22, 2024
Room is clean but observed dust on some furniture. Bed is really comfy. Opposite the hotel has many restaurants and minimart. Very convenient. 15 mins walk to SanFangQiXiang.
Response from Property: Dear guests, hello! Thank you for choosing to stay. We regret not receiving your five-star review this time. The hotel is located in the center of Fuzhou, with convenient transportation. Next to it are Sanfang Qixiang, Yushan Scenic Area, May Day Square, etc. Thank you for your valuable question. We will continue to strengthen our control over details and look forward to your visit again!
Jaxalex
Parent-child Themed Room
Stay Date May 2025
Family
4 Reviews
10/10
Outstanding
Posted on Jun 10, 2025
Very good service. Coco was very helpful
Response from Property: 尊敬的賓客，我們致力於讓賓客每次入住都能感受到福州大飯店的熱情好客與體貼入微，能為您帶來滿意的體驗是我們最值得喜悦的事。您的滿意就是我們的動力，我們將繼續努力，為您奉上更優質的服務與美好的體驗，同時我們的“自助午餐，重磅迴歸！”期待您再來打卡，嚐嚐熟悉又新鮮的味道~希望您下次蒞臨榕城，福州大飯店依然是您的首選。
Hongji
Parent-child Themed Room
Stay Date Apr 2024
Family
2 Reviews
9.5/10
Amazing
Posted on Jun 3, 2024
Good location is nice breakfast spread. Menu changes daily.
Response from Property: Dear guest, thank you for choosing to stay at Fuzhou Grand Hotel. We are very sorry that we did not receive your full recommendation this time. We are extremely honored to serve you. We hope that our sincere service can bring you a more comfortable experience. The hotel doesn't count what we say, what we do, and what we do well. We hope to make you more and more satisfied. This is the purpose of our hotel, and we sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stay Date Jul 2024
Family
2 Reviews
7.5/10
Posted on Aug 11, 2024
Hotel in general is clean and staffs are friendly and patient. Location is close to metro station.
Response from Property: Dear guest, we really thank you for choosing Fuzhou Hotel.We really apologize for your imperfect accommodation experience.We know our services are not accord with your expectations and also hope it doesn’t happen again in the future. We are looking forward to your visit again and sincerely thank you for your support!
Ping yan
Deluxe Queen Room
Stay Date Mar 2025
Other
7 Reviews
10/10
Outstanding
Posted on May 6, 2025
Staff friendly and nice hotel
Response from Property: 尊敬的賓客，非常感謝您入住福州大飯店並給予好評。接待遠道而來的賓客，綻放的笑臉是我們最初的標識，輕柔的言語如微風拂去旅途的疲憊，我們將一如既往熱情服務，保持優良品質，帶給賓客温馨愉快的入住體驗。感謝您對我們的認可，真誠期待您的再次光臨，祝您生活愉快，萬事如意。
Sinclair Vass
Deluxe Queen Room
Stay Date Apr 2024
Business travelers
12 Reviews
9.0/10
Great
Posted on May 8, 2024
Overall was pleasant and the staff were helpful. Joy in particular helped my friend very nicely. No real western food for breakfast but little to complain about overall.
Response from Property: Hello, distinguished guests! Thank you for choosing to stay in our hotel and sharing your experience! Warm service is the characteristics of the hotel, I am glad to meet you, thank you for your name, as long as you need our staff will give you help. We regret that we didn't get your perfect recommendation this time. For your pointing out the breakfast problem, we will also give feedback with the restaurant. We look forward to your visit again. Have a nice life!
Rancor
Smart Enjoyment Hot Spring Room (Smart Guest Control)
Stay Date Apr 2024
Solo travelers
38 Reviews
10/10
Outstanding
Posted on May 29, 2024
Always great.. Suggestion for improvement: provide some free tea for the 功夫茶 set
Response from Property: Dear guests, hello! Thank you for choosing our hotel. We are honored to serve you. Thank you for your valuable suggestions. We have provided feedback to the relevant departments. We hope that our sincere service can bring you a more comfortable experience. The hotel doesn't count what we say, what we do, and what we do well. We hope to make you more and more satisfied. This is the purpose of our hotel, and we sincerely look forward to your visit again!
Guest User
Superior Standard Smart Room
Stay Date Sep 2023
Couples
4 Reviews
7.5/10
Posted on Oct 23, 2023
Gym is the worst I have ever been to.. Room is pretty good,, location is the best,, but considering the price, this is acceptable at 65%
Response from Property: Dear guest，Thank you for choosing to stay in our hotel. We apologized for not providing you with a wonderful stay . Thank you for your thoughtful evaluation, we will speed up the renovation and continuously improve service. Looking forward to your visit again. Wish you a happy life!