Kirana - A Santani Villa

The property boasts a large, well-maintained swimming pool with stunning ocean views and spacious, clean rooms. Conveniently located near the beach, it offers exceptional service and delicious food.

No signboards anywhere! But once you come to the location the service, hospitality & food is top class. The Manager Meuru and the Chef Anura were absolutely great. The food quality and the curated experience was fab. The Lobster was the icing on the cake! The pool was nice and well maintained. The Stewards and others like Tharanga & Ashitha were very good. A mini fridge is missing in the room....

The website representation of Kirana was very deceptive. It combines the two facilities one in Bentota(Kirana) and another in Kandy, It gave the impression that it has villas and a large resort. We were surprised to see when we reached the facility that it is one villa with three rooms. We had booked the master suite. It had very limited facilities. Not even a kettle to heat water for drinking. They had kept only two small bottles of drinking water for the night and no staff was available after 0930 pm except for an outsourced security man. The room was not clean. Basic facilities were missing. The staff were good and helpful and the food was good. They should have described the property properly as a three room villa with bed and breakfast with no room service in the night. We had booked it for 4 nights but decided to leave after one night and they charged us for 4 nights despite our explantation to them. We were very disappointed at the way the reservation people behaved at the central reservation of the Santani. They really spoil the image of Sri Lankan hospitality! This should be brought to the attention of the owners . Stayed on 7 July , night.