DoubleTree by Hilton Galveston Beach

Some of the employees are not good. One of the front lady manager like extremely bad. She lied to me, for the easy question to her colleague about breakfast. Which was stated on the website I supposed to pay 15 or 22 to have breakfast. It looks like the rule was changed they said no. but other guy told me during check-in , I’m going to pay 15 to have breakfast. 

We picked this hotel because it was close to everything. This made it really convenient to see the historical areas, the beach, and shops etc. There was a rental shop right next door, too! However, the elevator and carpets were pretty dirty. The hotel room balcony was great, and the room was ok, the carpets and the mattress cover under the sheets were gross. They only had regular cable on the TV, so there was no way to rent movies. The bathroom shower needed some work and the fridge smelled. The food at the restaurant was good, the drinks were strong, and free cookies are always nice. The pool was great, and I loved that you could eat in the pool at the pool bar, fun! The staff was friendly, but they could have told us a little more about the amenities available. All around, we had a good stay, and it was a reasonable price. We paid about $150 a night booking online, and a gal we were talking with at the pool said they were charging her $300 because she just booked a room that day.

Our room was not clean and we found bed bugs on the bed. They only have one elevator in the whole building and we also got stuck in the elevator for 30 mins before maintenance could get us out. The photos online look nothing like IRL.

Carpets could use a good cleaning. Overall the room and bathroom was clean. Balcony view was very nice. It rained every day so pool use was limited though not the property’s fault. Pool was nice and had a swim up bar. The pool bar was very nice with friendly bartenders and good cocktails. Lots of parking available. Nice grassy area for families to play and relax as well as a nice fire pit area.

Pool needs scrubbed. Room needs updating. Bathroom door weathered a fractured wood.. Ridiculous they charge extra for parking. Issues with elevator clinking and stopping. Thought we were stuck..finally git it to go down. Took stairs up to 4th floor. There was another elevator but blocked off with drapes. But staff so friendly and helpful!

convenient location for the beach and if you are needing somewhere to stay before leaving on a cruise. The property is not as new or nice as it looks in the Photos online

The room was nice and clean, but the hotel only provided housekeeping service once every three days. No complimentary breakfast was included, and the breakfast buffet cost $22.00. Free coffee was available in the lobby area. Unfortunately, I would not stay at this hotel again, as there are many other hotels in the same price range with better reviews and amenities.

Love the room we were in ocean view, and pool view, the pool was lovely a swim-up bar that was great!!!!