Sleep Inn & Suites Galveston Island

We stayed the weekend. However breakfast was only cereal, waffles, and muffins. Rooms were dirty behind furniture like nothing is moved to clean. There was spilled milk beside the fridge that was never cleaned from before. When checking out attendant did not want to engage. Stayed in a side room doing laundry rather than showing customer support. Just had us leave keys on counter and said we could go. Who does that? Not the best experience for sure.

The breakfast was a complete joke only waffles cereal and mini muffins every hotel I have been at gives egg sausage bacon/actual breakfast we found blood on one of the bed sheets more than likely from a bed bug some of the service was nice some people were absolutely rude

Trip.com did not book the right room. It was not very handicapped accessible, no rubber mat to keep from slipping. The front desk and manager were not very helpful. It had grab bars but that does not help when the floor is so slippery.

The lobby has an awful mildew smell. The showers are run down. The rooms still look dirty and the view is horrible.

There is a strange odor when you walk in the lobby. Everything was clean enough but there was a random hole in the wall in front of the elevators on the first floor. The breakfast was a typical continental breakfast. The trip website says indoor pool but it's outside. I didn't see any fitness room. The tub had areas of caulk that was missing. But overall I did enjoy my stay.

Breakfast had waffle or cereal. Milk was on the counter & not refrigerated! Room was old - shower had missing ledge for items and loose shower head. Carpet was stained. First room had terrible sewer odor. We did change rooms after much insistence!

Hotel was not in the best area off the freeway, staff gave great customer service, the rooms were dated, bathrooms weren’t in the best shape and there was hair in the shower, hallway carpet was dingy.

The shower could have been cleaner but overall the facility was clean and the staff was acceptional.

1. It was.not clean, carpet and sofa dirty. 2. The air conditioner dod a noise all night we only slept for 3 hours. 3. Breakfas was not good.