Very nice lobby/restaurant areas, our room was spacious and clean… we just found it had no personality. But, it does the job for sure. There was no coffee machine in room so, upon leaving in the morning, we asked if it would be possible to have a couple of coffees to go, we were told, “yes of course”- then, we were asked to pay 13£ for them… if you don’t have a coffee machine in the rooms, at least have complimentary coffee in the lobby. It’s a small thing that goes a long way.