Best Four Star Hotels in Garden Grove

Excellent customer service! Check in was super easy and when I asked where the nearest drug store was because I forgot my toothbrush the really nice lady (shame on me for forgetting her name) went to the back and brought me a new toothbrush and toothpaste without me asking for her help. Sometimes the littlest things can make the biggest difference! And the valet fellas were really nice and helpful. The room was clean and fresh. I actually ended up staying here because of a bad experience I had at one the convention hotels down the street. I left that hotel and found the Hyatt Regency Orange online and I checked in around 9pm. Boy was that a blessing in disguise! I saved around $500!! And the Hyatt was just as nice as the other hotel if not NICER! Thanks Hyatt!

This hotel is conveniently located to many restaurants and a Target! The room was spacious, bedding was clean. I noticed the individual sofa was a bit dirty from the arm rest. In the restroom, there was a lot of small human hair. The elevator and hallways of the hotel were very stuffy. The lobby restroom was not clean.

Wonderful place to relax with your kids. They have so many activities that keep the kids busy even when not in the water park. The stay can be a little pricey but, trip helped make the cost a little lower with only having to pay the added resort fee of 29 a day. We saved about $200 dollars plus by using trip.com for our stay.

I enjoyed my stay here while visiting Disneyland. The room was nice and very large with an extremely comfortable bed. Front desk staff were excellent—I had ordered Instacart to arrive before me and when I checked in they pulled it out without my asking. When I had questions they were always available and there were no lines. The housekeeping was disappointing as they did not service my room on one of my two full hotel days, and for me this is a big determinant in enjoying a hotel stay. I had taken a nap midday and they did not return to clean. Most hotels accommodate their cleaning and here they just skipped me. Getting back to a room at midnight to have it still full of wet towels and smelling musty and like stale coffee is not great. The pool area was pleasant but in need a f TLC with large areas of paint and cement damage in the pool and hot tub. I have not seen a pool in use in such disrepair before. Location was good on the #3 grove line of the transit system to Disneyland and a $10 Uber ride away most times. Despite the issues with housekeeping and disrepair of the pool, I would return given pricing, location, comfort of room and quality of front desk service.

The location is very convinience to any place we needs.but the parking is not comfort,the space is narrow,the gate is not work properly.

Stayed here for a weekend Disneyland trip. We got a standard King Bedroom suite. The hotel is very nice - beds are soft and rooms are very quiet. There's a 'sturdy' feeling to the floors, too. Water pressure is also very nice (I've stayed at pricey hotels were the shower water pressure is just dribbles of sadness so now I pay extra attention to the water). The hotel itself is RIGHT next to a bus stop that takes you directly to Disneyland so there's no need to uber or lyft. It comes every 15 minutes. A bus day pass is $6 - totally worth it! (PS. The bus app is called **A-Way WeGo**) The hotel serves a standard breakfast every morning and all you need to do is show them your pass or tell the staff your room number. Breakfast consists of the American staples: unlimited bacon, sausages, scrambled eggs and pancakes/french toast (alternating days for those two), plain bagels, toast, oatmeal, and an omelet station. Very solid food if you're planning on hitting the park right after! I had one issue with the HVAC system in my hotel room. When the heater ran, the vents vibrated and HUMMMED extremely loudly and randomly. I couldn't sleep with the noise and let the front staff know. The manager immediately called the engineer to come into the room and look at the issue who said there was a part in the heater that needed to be completely replaced to get rid of the noise. Their solution was for us to switch rooms but we were already very comfortable in our room aside from the noise, so we chose not to do that. Kudos to the staff for trying to fix the issue immediately! Our room number was 232 BTW. I'd also like to add that the showers all had non-sulfate shampoo and conditioner! HUUUGE plus!!! My next Disneyland trip will definitely be at this hotel no questions asked.

I had a question before I checked in, I messaged the hotel in the Hilton honor app. I received a prompt and courteous response from Jenelle. When I checked in the hotel Jenelle was at the front desk and remembered me & my message, she Also went out of her way to accommodate me with my special needs. Shortly after checking in Bevz checks in on me and make sure everything‘s OK. When I left and came back Bevz still remembered what I needed before I did. These two amazing employees are just the type that I would want to be the face of my business. I stay in many hotels and rarely do I see this type of service.

Nice place to stay but had an issue with parking. I have an accessible plate and parking was 20 feet from the door..and I parked myself. Then got a 30$ a day valet parking bill on my final bill. She. I arrived the valet guy said I wouldn’t be charged…anyway I’m a Hilton honors member and have also let them know I won’t be staying at a Hilton brand any time soon. And I travel every weekend in the winter for sports. Oh well…

I decided to go to Disney. It was nice that it was spacious and had a table. The whole house is old Next time I come with my family I think I'll go somewhere else I liked that the staff were friendly and smiling. The drinks provided in the hotel lobby were also good.

Our hotel stay was smooth from the start. The staff was very helpful and a big thank you to the manager Hassant who went above and beyond to accommodate us on extending our stay here. It truly felt like home away from home. We will definitely recommend homewood suites garden grove to all our family and friends. Thanks, Ferdinand and Anita