SpringHill Suites Birmingham Gardendale

Love it everything

The room was very clean and comfortable. I was very satisfied until morning came and they weren’t serving breakfast?? They said the breakfast person had an emergency and I think it’s crazy to have a hotel rely solely on one person to serve the only meal provided for the whole place.

Awesome staff. Friendly, professional helpful. Made a great difference in my decision to return. Ms. CeCe and Ms. Andrea are the absolute best!

Friendly staff, clean rooms, our kids enjoyed the trundle bed very much! Breakfast was hot, and good!

This hotel was excellent! All new, nice staff, easy check in and check out. Breakfast was not bad. Rooms were a great layout and size. Beds were very comfortable.

A nice safe area located close to a Publix and other restaurants. Stayed with our family of 6 and the two beds and the little trundle fit us perfectly. Super clean and well decorated. Cute little movie area when you walk into the lobby my kids thought was sweet!

Check in easy, room was clean. We were on the road for 12 hours very tired. We went to bed around 8 at 11:45 pm approximately -my spouse woke me the smoke alarm above was making a loud “ thud-thud,” etc & steady noise it was leaking water, carpet wet tried to call and phone totally dead. Had to use my phone to call front desk. The guy asked me what to do I said go upstairs above our room see why water is coming thru the smoke alarm onto our floor. We were so tired and had to get up and leave by 6:30. Am. He said he was alone and new & seemed unprepared. Told him also of dead phone. He did offer to move us but at 12 midnight we were extremely tired said no ( we are in our 70’s) he said he would call us back and update us I said no we are so tired and need to sleep. When I checked out told new staff what happened and dead phone said sorry but no reimbursement -anyway it was not restful. We continued our journey -tired. When we come home likely won’t stay there. Told staff in am -the carpet is wet with a wet bath towel on top of wet carpet to stop the thud thud noise of dripping water. Strange night

Clean Room and decent parking. Food and gas nearby. Hotel was fully booked and only one person working the front desk meant a line of about 20 individuals out the door. They were sold out the prior night as well, but the manager didn't plan this out and the wait to get a key was over 2 hours.

Lovely hotel. Even with the hotel getting a new computer system, check in was easy! Clean, good parking, nice location. Only problem was a team bus came & those people were noisy. Running & yelling in the halls.