MainStay Suites Gatlinburg Downtown Area

Brand new location with a great room it had kitchen and full sized refrigerator and a kitchen, what more could you want. About a mile from the Gatlinburg ***** and free raking!

Very nice stay. Rooms very modern and clean. Service was terrific , especially Kern and Carlos. Location a bit off the beaten path, but safe and quiet. Great value for the money. Free breakfast limited, but satisfactory. Would definitely stay again.

Very clean rooms and very friendly staff.

The people there are very nice. The rooms are big and clean. We would definetly stay there again!!!

I expected that hotel staff would have cleaned the room on our second day.But no one ever came by.

The property was not cleaned or well maintained. Signs were taped up asking guests to bring their dirty towels to the front desk. The gym was in disrepair, tv not working, and clear signs it had not been cleaned including half eaten pizza sitting on top of the weight machine. The halls and lobby smelled of pot and the youth football team staying was not required to observe quiet hours. Overall it appears poorly managed and we would not choose to return for another stay.

Very clean, and well maintained. Very comfortable bed and pillows. Breakfast was served daily, and was well prepared.