Stayed in this hotel few years ago and loved it, so were looking forward to 6 days there, but our recent stay was very disappointing- no value for money at all, actually we felt like no-one in the hotel cares what customers think. After reading reviews on google, it looks like the issues we've experienced, are the same as other customers reported a year ago and nothing has been done to fix them. First time in my life, I had to ask a receptionist for cleaning stuff and clean the bathroom myself! After paying over 1100 PLN per night! And no-one asked me at the check out about our stay, I guess they just don't ask guests for opinions any more. So we expected pleasant stay at the clean hotel near the beach, what we got was a dirty room, dirty carpet, dirty walls, the state of sofa covers was shocking! many stains on each sofa, I couldn't even bear to thing about sitting on it. Ants in the bathroom, ants on the dining table, coffee table not even wiped after previous guests, full of finger marks. Same with light switches, door handles, etc. The curtains were never washed, you wouldn't want to touch it.. After complaining to the reception, we changed the room for 1 night but it was clear that the standard of cleaning was very poor as the other room was also dirty. As it was late night, I have cleaned the bathroom, so we can shower and go to bed. The beds were too soft, mattress covers are cheap, waterproof and make you sweat all night. So as you can imagine, we wanted to move hotels the next day, but there were none available in Jelitkowo, so we had to stay there. The breakfast and dinners were just awful, total joke. Cheap, cheap, nasty food. Total disregard of customers paying good money for staying there. Example- cheap, dry sausages for breakfast, that my kids refused to eat. Scrambled eggs made not from fresh eggs, despite the staff saying so. Pancakes so dry that they can choke kids. Chickens nuggets and fish fingers from the supermarkets for kids meal. My kids are not fussy eaters, but they only ate cereal for breakfast there. Salads and coleslaw were supermarket quality. They run out of ''juice'', bread and other things 45 minutes before the breakfast meant to end. And staff working in the restaurant look like they don't enjoy a minute of it, never smile, a sad place. I have to say the hotel is not managed well any more, I understand it was bought by Polski Holding Hotelowy (PHH) in 2018 and it's clear they are not investing in the hotel at all. So definitely I don't recommend this place for that price. There are much better hotels in Gdansk and Jelitkowo, like Novotel Marina that never disappoints. The only good thing about this place are outside areas where kids can run around and play. That's it.