Best Hotels in Geneva

"Tony was very helpful, providing tips on Geneva's transportation and attractions. The room had a large bathroom. I didn't bring a universal adapter, but thankfully there was a Type-C port available. However, the plastic cups provided didn't seem to be suitable for hot drinks."

"Checked in at 11 PM and left at 8 AM. It's a good option if you have an early flight, as it's near the train station and only one stop from the airport – very convenient. However, when I asked a woman at the front desk for the city transport free pass, she was very unhelpful."

"We booked a delux king bedroom with a sofa bed but didn’t receive the room we originally booked. The hairdryer didn’t work. So I had to call for a new one that they delivered an hour later. The hotells spa was really great as it’s free access to the pool, sauna , steam room and jacuzzi. (No hotspring available as said on the website). Good hotell shuffle bus service to the airport! Would absolutely stay again!"

"You can spot the hotel sign right from the train station, which makes it super easy to find. Check-in took a bit longer than expected, but the stay itself was great. The room was fully equipped, very comfortable, and relaxing. I'm not sure how to describe it, but the vibe was really good?"

"Very convenient with a shuttle bus every 20 mins to and from Airport. Room is small but adequate for 2 people for a short stay. As a tourist, also have a free transport card to travel within Geneva, which is again only 20-25 mins away. Only issue is queue for shuttle bus in mornings can be chaotic because of queue jumpers and people without lugguage, which means may miss first bus….so just be aware if catching a fligh"

"The room was quite small, but it had bunk beds which was great for a family trip. The service was good; we could borrow a kettle from the front desk and there was a microwave to heat up food. There's a big shopping mall with a supermarket right across from the hotel, which was very convenient for groceries. The only downside is that it's a bit far from the city center, about a 30-minute bus ride."

"Upon arriving at the hotel, we did not find a receptionist, then he left one of the rooms and was apparently eating. At midnight around 12:30 am the man or woman who is staying above the room was knocking hard on the floor and then someone who we believe was the same man came down to knock on the door violently, the television was with a regular volume, which means that the rooms do not have sufficient noise insulation. The colors of the walls are super dark. The experience was not good."

"For me fitness centre is very important when I stay at the hotel due to my physical condition. I am glad to see the fitness centre was just what I needed. Overall, its a great place to stay. very close from the airport."

"Super convenient location for an early flight. The shuttle bus is basically every 20 minutes and the hotel is also within walking distance from the airport."

"The pluses: - very practical from the airport. - close to tram lines 14 and 18, bringing you straight into downtown (Bel Aire) in less than 20 mins. - modern. - they took the time to print our free public transportation passes upon check-in as we never received them via email before check-in. Areas of improvement: - breakfast - there is not enough staff working the floor so many stations are empty. Coffee machines often do not have milk and it is not replenished. Also, it is exactly the same breakfast days and days - introducing some variety would be nice. - initial bedroom was not clean - hair where on the bed, stain on one of the bedding, strong unpleasant smell- we were able to be moved to different room easily. - bed - it is not a queen/king bed but just two simple beds put next to each other. I am surprised that such a hotel would not have bedrooms with one queen/king bed. The big let down: - poor communication and lack of proactivity of front desk. The day of departure, we scheduled a shuttle for the airport. We were informed that the shuttle was running late and it would be better to take the city bus. Sadly, the time schedule at the hotel was incorrect. When we arrived at the bus station, we decided to go back to the hotel and then we learned that the shuttle left on time without us. What is the point to ask for information if no one reach out to ensure we are ready for the shuttle. Long story, it was a succession of poor communication between front desk and driver and sadly, the front desk is not empowered to make any decision so no solution was offered to us. At the end, we decided to take the city bus and we barely make our connection between of it. Not impressed … Solution - empower your front desk to make decisions and offer solution to guests. For this reason, based on that final negative impression, I would suggest others to be very careful and look for other options where associates can take decisions and solve issues to make customers happy and want to come back."