Tien Hotel Georgetown

The location is convenient, close to Kimberley Street and Chulan. The service is generally good, but note that there is no reception available from 11 PM to 11 AM, making it difficult to get immediate assistance outside of calling. The water heater has limitations and can suddenly switch to cold water. If you need a good night’s sleep, this may not be ideal, as there is a bar downstairs and noise can be heard until around 1 AM. The standard king-size room is small and offers no city view. Cleanliness is acceptable, but considering the price, better options may be available. Additionally, if you have a lot of luggage or elderly guests, this may not be suitable, as there is no elevator.

I thoroughly enjoyed my stay at Tien Hotel in Penang. Its prime location was a major highlight, surrounded by an excellent variety of pubs and restaurants, creating a lively and convenient atmosphere. So many attractions, including great dining options, were within easy walking distance, which made exploring effortless. Returning to the hotel itself was always a pleasure, as the room was consistently comfortable and provided a true haven of relaxation. In particular, the bed was wonderfully nice, ensuring a perfect night's sleep after each day of adventure. It was an ideal base for experiencing the best of Penang.

Was expecting a more spacious room as seen on the display pictures. However when we get the room, the room looks very different. There was no door for the toilet, only a curtain to separate ur room from the toilet and shower booth.

Location is good but hotel is quite old infrastructure

The hotel location is right on the hot spot of Georgetown. But it goes with noise at night until 2am. So if you plan to be partying at night it's ideal and walking distance to Love Lane and all Georgetown touristic areas. But if you wish to sleep and relax after midnight definitely not the right hotel for you. The room was OK in terms of size but a lot of mosquitoes coming from the bathroom drain. I've killed at least 50 of them thanks to a mosquito raquet 🤣 The tip is to close the bathroom curtains so they don't get in the bedroom. Humidity in the room had the paint peeling off. For the price I don't think the room quality was enough. Specially for the humidity and mosquitoes combination. The breakfast menu was not available but you can easily go down the street and eat at ease or order with the application grab. No bar available in the hotel. The shared areas are clean. Loved that you have to take off your shoes at the entrance. There are stairs to get into the hotel but they help you with your luggage. The first time you arrive you need to ring the bell for them to come open for you. Small door not easy to spot at first. I suggest to the hotel to stick the name directly on the door at eye level and big to avoid confusion. I've uploaded a picture of the door for you to not get lost. After you check in they will give you the door code so easy for you to get by. Staff has been helpful when asked but not interacting or giving you suggestion or asking you how things are going. I've rated cleanness average because there was a lot of hair in the bathroom when I arrived. Had to literally take it off during 5 minutes. Thick long hair... Not sure how they didn't spot it. Apart of that they were cleaning all right the rest of the stay. Internet was not easy to get when in the room but in common areas or close to the door of the room works better. Don't save on a sim card and buy at the airport for having internet at all times on your phone. Will help you with maps and outside anyway. The taxi from the airport was very convenient only 30 minutes and I ordered with grab came within 5 minutes. Hope this information helps 🌹

Room clean and comfortable,hotel nearby a lot of bars and eatery places