Let's start with the positives:
1. The room was comfortable, equipped with a TV, iron, water dispenser, and hairdryer. Basic toiletries like towels and toothbrushes were also provided.
2. The enormous pool on the 36th floor had a slight hint of sea salt, was clean and spacious, offering great city views. I didn't want to get out!
3. On the same floor, there's also a jacuzzi. It's usually calm, but you can activate the massage mode by flicking a switch on the wall next to it. You can't turn it off manually, but it stops automatically after 15 minutes.
4. The gym was very clean and had all the essential fitness equipment.
5. Parking was flexible; there were no assigned spots, so you could park anywhere within the designated floors.
6. The location is excellent and bustling, allowing for quick access to various attractions.
Now for the drawbacks:
1. Check-in was slow, primarily because there were very few staff members at the front desk.
2. Starting in March, they began charging an RM9 daily parking fee. Staff instructed us to notify them before our first exit each day for recording purposes. However, even after notifying them, we were repeatedly charged every time we entered or exited. The hotel staff doesn't manage the parking lot, so they only gave us a contact number, which was always difficult to reach.
3. There was a constant unpleasant smell coming from the toilet. We had to keep the bathroom door closed to contain it, but using the toilet was always very uncomfortable.
4. The parking aisles were narrow, requiring larger vehicles to drive more carefully. The hotel entrance road was also not clearly marked, making it easy to miss.
Overall, I highly recommend this hotel. Just be sure to read the hotel regulations carefully before checking in and follow their rules. Getting a contact number in advance for communication or inquiries can help avoid a lot of unnecessary hassle.
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