DreamswithFaisal
September 17, 2025
Average Stay with Room for Improvement – 3/5
We were two business travelers from Bangladesh staying at The Merchant Hotel Penang for a short work trip. Overall, our experience was okay, with a mix of positives and a few things that could be improved.
Pros:
The location is definitely the best part – it’s right in the heart of George Town, which made it easy for us to get around for both work and some quick sightseeing. The staff were friendly and polite, always ready to help when we had questions. Our twin room was clean and comfortable enough for a few nights, and we appreciated the strong Wi-Fi for getting work done.
Cons:
The breakfast buffet was quite basic and repetitive – not the best start to the day if you’re expecting variety. We also faced a small maintenance issue with the bathroom, which could use a bit more attention. The hotel is close to a mosque, and while we respect the call to prayer, light sleepers may find it disruptive early in the morning. Parking was not a concern for us, but it did look quite limited for those driving in.
Final Thoughts:
It’s a decent option if you’re traveling for business and looking for a centrally located, budget-friendly place. Just manage your expectations regarding food and amenities, and maybe request a quieter room if noise is a concern.
