Tien Terrace

Terrible & disappointed stay in Tien Terrace. I reserved a King suite unit but found that there is no air con in the toilet area, toilet area was separated from bedroom with a door, toilet area was like a sauna room during day time, and even at night. We cannot wide open the door in between otherwise hot air will influx to the bedroom area. Since there is no window in the bedroom area, so that means no daylight. This is misleading as website should state clear that air con in bedroom only. Due to the misleading information, I paid more but to have a super hot toilet. The terrible thing is the bedding condition which is full of unpleasant smell, just like very strong sweat smell. However, the hotel service hours is limited in hours, basically when I stayed on bed at night, no one can help to change the bedding or blankets or pillows . That night I couldn’t fall asleep coz that smell made me feel some other person was slept next to me. So, I changed to another hotel at 3am on the first night and not to return to that room again. I will not recommend this hotel.

clean and big bathroom despite the room light is bit dark

Nice big room and decent facilities. Not suitable for those who can't climb stairs but otherwise a decent hotel to stay in.

Excellent location, walkable to all the main sites and felt very safe walking back late at night.

Amazing place to stay, authentic Malay house and easy to access to food and market, very friendly staff and point of contact

Aircon not cold, staff not helpful let us take luggage ourselves