278A, Victoria St, George Town, Penang, 10030, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.1/10
Very Good
86 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities7.8
Service7.8
Cleanliness8.1
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All reviews(86)
Positive reviews(75)
Reviews with photos/video(31)
Great location(18)
Awesome stay(16)
Awesome rooms(14)
Convenient location(14)
Friendly staff(7)
Too noisy(5)
Easy to get around(5)
Negative reviews(11)
JOBAYER
Deluxe Family room
Stay Date Apr 2025
Family
14 Reviews
6.5/10
Posted on May 6, 2025
This property self service check in. But first time hotel reception say, He don’t know i prepaid hotel room.
Guest User
Deluxe Family room
Stay Date Feb 2025
Family
1 Reviews
8.0/10
Very Good
Posted on Mar 21, 2025
(+) Location was good, away from the crowds yet walkable distance to main sights. Bus stop for the free CAT buses is just behind. Easy self check in. Room was nice - comfortable beds & pillows, toiletries and towels provided, there's a lift, and the water dispenser on the ground floor was a bonus. Toilet was clean, shower and drainage good.
(-) There were ants in the room. Walls / windows are not sound proof - could hear conversations next door very clearly and rubbish truck comes at 11pm every night so your sleep will be disturbed. Aircon was leaking but thankfully still working. Fan and TV werent working, but not a big issue.
Anonymous User
Standard King Room With Bathtub (No Window)
Stay Date Jan 2025
Couples
2 Reviews
7.0/10
Posted on Feb 12, 2025
The hotel is not soundproof and it is very noisy outside
omgggg
Anonymous User
Deluxe Family room
Stay Date Apr 2025
Family
5 Reviews
8.0/10
Very Good
Posted on May 13, 2025
Great location
Sul7
Standard Double room (No Window)
Stay Date Oct 2024
Solo travelers
1 Reviews
2.0/10
Posted on Dec 4, 2024
This place is absolutely DISGUSTING—see the attached images.
- There were cockroaches in the unit.
- The bed linens were filthy, and when I informed the staff, they dismissed it, saying they were old, so it wasn’t a problem. This was completely unacceptable.
- Additionally, the Wi-Fi disconnected every 30 minutes. I attempted to report it, but nothing was done about it, forcing me to pay for mobile data for 4 nights.
I had booked 4 nights but couldn’t bear staying any longer after 2. I requested to check out early and receive a refund for the remaining 2 nights, but they refused.
This was by far the worst hotel experience of my life.
Sooda_
Standard Double room (No Window)
Stay Date Mar 2025
Travel with friends
1 Reviews
10/10
Outstanding
Posted on Jun 4, 2025
Good job
Anonymous User
Deluxe Family room
Stay Date Nov 2024
Travel with friends
17 Reviews
6.5/10
Posted on Jan 1, 2025
Good location near the free bus stop, easy to walk around.
KenthAnthony
Standard King Room With Bathtub (No Window)
Stay Date Aug 2024
Travel with friends
1 Reviews
3.5/10
Posted on Sep 10, 2024
I really liked the convenient self check-in process, which made the stay hassle-free. The property’s design is modern and unique, standing out from the usual Peranakan tile style often seen in George Town. It offers a fresh, contemporary vibes. rocess, as it required a last-minute deposit without prior notice on their pages. The housekeeping team had difficulty understanding English, which caused some communication issues. The concept of using a wooden box for digital keys felt odd and impractical. Safety was a concern as there was no visible security on-site. Lastly, I experienced unnecessary rudeness from customer service, particularly from Jack, which left a negative impression
Guest User
Deluxe Family room
Stay Date May 2025
Family
2 Reviews
10/10
Outstanding
Posted on Jun 5, 2025
Everything ok..comforting nice environment walk distance to evrywhere
Guest User
Deluxe Double Room With Balcony
Stay Date Oct 2024
Travel with friends
8 Reviews
10/10
Outstanding
Posted on Nov 26, 2024
Nice place to stay if you come to Penang.
Kasfading
Deluxe Family room
Stay Date Mar 2025
Travel with friends
8 Reviews
9.5/10
Amazing
Posted on May 14, 2025
Self check in-check out
ห้องสะอาด ห้องน้ำดี
ย่านจอร์จทาวน์ ใกล้ๆท่าเรือ
Guest User
Family Room
Stay Date Jan 2025
Family
1 Reviews
10/10
Outstanding
Posted on Mar 13, 2025
Ok nice hotel with nice place. Easy to access. Beautiful nearby places especially little india
danthetraveller
Standard Twin room (No Window)
Stay Date May 2024
Family
64 Reviews
8.5/10
Very Good
Posted on Jun 26, 2024
In the middle of the center of the Old Town Penang & Georgetown.
Pros : self check in / out, easy to handle, affordability, Line or WhatsApp communication instead of phone call, good security, basic yet functional room & amenities.
Cons : Given the self check in/out, certain guests might feel not that convenient, water filter available but no bottled water in the room (for us it was totally fine - the water purifier is COWAY, so we trust it)
What we liked was how affordable the room was.
Guest User
Standard Twin room (No Window)
Stay Date May 2024
Solo travelers
14 Reviews
2.0/10
Posted on Jul 1, 2024
Don’t really like it. Service is bad. Want to change date but need to pay twice the payment.
Elena
Standard Double room (No Window)
Stay Date May 2024
Solo travelers
29 Reviews
7.5/10
Posted on Jun 28, 2024
There is no reception so after arrival I was loosing time to find out how I can get key and go inside.
Room is without windows, for me it was no enough light.
At first floor there is cooler with clean water so you don't need to buy water all the time