Ibis Madrid Getafe Reviews

No water supply in the room, you need to buy it from the downstairs or the market next to the hotel. The staffs are nice.

It was really bad, my clothes were lost and there was no response to me! Facilities: Simple Hygiene: Not very clean Environment: Unsafe Service: My clothes were lost and there was no response from the waiter!!!

Excellent site. We always go there with our teenage son, because we think it is an excellent location, the treatment of the staff, we have no complaints, they are always very friendly; The rooms were impeccable, the beds very comfortable; In short, a very welcoming atmosphere. I think if they continue like this, we will never change it.

From the first minute of entering the hotel everything was chaos, I had reserved a double room with an extra bed for a child and according to the receptionist he denied that it was like that although on the trip page he confirmed it, he said it was completely full and there were no more rooms According to him, in the end they changed us through another girl, which was not to the liking of the receptionist named Carlos, the room, the heating did not work and he cared little to see that we were with a baby. They were not kind enough to change our rooms, it is still the At the moment my baby is sick from the cold he endured and the entire time this worker Carlos, his attention to us was very despotic and rude, it is the first time that I have seen him, we always booked at that hotel and nothing had ever happened until we met this person.

all good! Personals are super friendly!

Overall it's OK

The room is large with all the basics, the cafeteria is very complete, the metro is a 17-minute walk away, it seemed like a safe area, I found parking without a problem, the cheapest I found in the area.

Clean and comfortable

The facilities are too simple, and there are several supermarkets around which are very convenient. Would recommend the b&b next door

Exceptional service and installation.

Everything was excellent except the check out time. At reception they had told us that check out was at 12 noon but the cleaning service came an hour and a half before departure. In less than 30 min, the cleaning service entered the room twice to clean when we had NOT left the room yet. We felt thrown out, to which we had to apologize and leave the room quickly. When we left, the cleaning lady thanked us for leaving the room but... why do we have to apologize if it wasn't time to check out yet? shouldn't they pass after we leave the room? I thought it was poorly organized. I could also hear from the room that did the same to other rooms where people were still staying. The rest of the staff was very friendly, and I found the space very jovial and well decorated. The room was amazing.

The room is clean and the breakfast is good, but there are no disposable slippers

The truth Very comfortable

I love this hotel, it's clean and comfortable.