Hotels near Gravensteen in Ghent

A very disappointing stay at Novotel Centrum. Pros - Location. You can't get a better location. Close to everything including lots of eateries at your doorstep. Cons: Customer service - the customer service was the worst I've experienced in a long time. The staff were disinterested and rude. We checked in and I came down to advise that there were no baby beds in the room even though we had requested them well in advance and in all correspondence with the hotel before arriving. I was greeted with 'Hi, are you checking in' by the same person who checked me in no more than five minutes earlier. I would have accepted this but it happened again the next time I approached the reception desk. It was not a busy period for the hotel. I was rudely told off for asking again when I came downstairs to double check a second baby bed was indeed coming as only one had been delivered to the room in the time between first enquiring. I also made another enquiry during our stay and the staff member said they would provide me the answer but never got back to me. Room The room itself was dark and very old. I didn't want to spend any time in there. The rooms haven't been updated for a very long time and due to this the room felt dusty and not very clean. When the baby beds did arrive, one was in good condition and the other was in a terrible state. The material keeping the bed together was ripped in a number of places and the mattress itself was basically split in half due to being folded up so many times. I understand that baby beds are complementary, but this was not acceptable. When the rooms were cleaned, they only did a very surface level clean. Things weren't replaced and not all the rubbish was collected. Amenities We paid for breakfast and there were enough options. The bar had a good selection of Belgium beers on offer. There is a swimming pool outside that looks maintained but there is no safety fence around it so if you're outside in the bar area or in fact anywhere in the entrance area of the hotel you have to watch your children as they may accidentally walk into the pool.

This is an excellent base for a visit to Ghent, as it is very well run, comfortable, very clean and has a great location. The staff are friendly and helpful, and breakfast is excellent. We stayed for 5 nights and loved the hotel. It is only 5 minutes walk from the train station, and 20 minutes walk up to the centre of Ghent. Tram line number 1 runs from just outside and into the centre if you do not want to walk. Ghent is less busy than Bruges and has a range of interesting sites to visit. We would highly recommend this hotel as a place to stay.

We have just spent two nights at this hotel and the location is ideal for walking or cycling into the centre of Ghent. The rooms are compact but functional for a short stay, we had the two single beds (rather than a double bed) as you get more space. Breakfast is good with a reasonable choice. Car parking is underground so your car will be safe although it is 14 euros per night. We hired bikes for 10 euros each and cycled all over Ghent, just be careful of the trams and tram lines. The staff at the front desk were very helpful. we would happily stay here again if we visit Ghent again in the future.

With a stay at Comic Art Hotel in Ghent, you'll be just steps from Frank Steyaert Gallery and Museum and Monastery of the Augustinian Fathers. This upscale hotel is 0.2 mi (0.3 km) from Gravensteen Castle and 0.2 mi (0.3 km) from Kraanlei.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.Make yourself at home in one of the 37 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Located in Sint-Martens-Latem, Auberge du Pêcheur is on the waterfront, within a 5-minute drive of Dhondt-Dhaenens Museum and Royal Latem Golf Club. This upscale hotel is 2.1 mi (3.3 km) from Ooidonk Castle and 4.7 mi (7.5 km) from Museum of Deinze and the Leie Region.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, wedding services, and a television in a common area.Stop by the hotel's restaurant, Brasserie The Green, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Free valet parking is available onsite.Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Apartment we booked reminded me of my staying in Japan… Everything has a place and everything in its place. What’s required for 4 persons to sleep and bath are just machined to fit in and anything extra is available on payment… all are neat and clean. But, what stands out in this hotel is the hospitality of the staff… Almost all Staff are trained and tuned to address the customers in a professional way. Here I found a little extra. Attitude, service with smile. Never get irritated even for the silly queries or so. To name a few, Tessa, Innike, Xxxx, Yyyy were all so responsive and supportive to ensure you’re comfortable. So are the kitchen staff- Thai Lady, Philippines Chef and everyone. They not only serve but ensure that those who are still around at closing time, pick up their wants and Shut down. At the bar counter, forget the name, I asked for coffee and she came middle of her lunch and gave Any place or organization gets its name and pride by the staff on the ground and here they are. Keep it up Team. Some areas that could be improved upon. 1. Trash can be kept outside the rooms and house keeping staff can pick it up instead of guests bringing it down as If they litter all the way, it’d be a big mess. 2. For coffee/ tea making, since no house keeping comes around, there has to be a system where guests can pick up Tea, Coffee, Sugar and milk as required with a sense of ownership 3. Breakfast menu and dinner menu could be subtly changed to set the surprise expectations. 4. In the apartment, instructions to operate the Induction stove could help guests to be self starters. 5. Travel help- There could be stickers or posters showing your current location, how to get to important attractions / Places, Bus / train timings etc., Thank you team. Look forward to coming back.

I had a very bad experience with this hostel, I arrived and it was imediately clear that they are not focused at all on having a clean space. They gave me sheets to make my own bed and the sheets had stains on them, as well as the covers in the bedroom, which did not seem clean at all. The location is excellent but minimum requirements in terms of cleaning are not met. Furthermore, there is at least one floor with no bathroom, which means you need to change floors if you ever want to go to the toilet. I do not recommend it at all. I ended up checking out on the same day of check in and went to another place (basically, paid twice for accomodation). When I explained the situation and asked for a refund I received a reply stating that they stand by the quality of their product, which is a bit shocking considering I sent a photo of the dirty sheets and did not even receive an apology.

Absolutely Incredible I just can't deny I suppose to stay just 1 day, but the receptionist from Tunisia is SO KIND , INCREDIBLE HUMAN, she talk to me saying MY NAME I have been in MORE THAN 28 countries a lot of 5 stars hotels , NEVER EVER anyone calling MY NAME !!! She make me feel so important for that reason I paid 3 more days ! by the way LOCATION IS Amazing police station next door so VERY SAFETY hotel , very clean, BIG ROOMS much better than expected!!!

The hotel is in a historic building and centrally located in Ghent. It is walkable to all major sightseeing destinations. Our room has a beautiful view of St Nicholas Church, and the square in front. The room was quite stylishly decorated with high ceiling but the. Shower and wash basin are on the upper level. Maybe inconvenient for some people. At least the toilet is on the same level as the entrance. My room was a bit small, only suitable to have two cabin size luggage opened at the same time. Overall it is a lovely hotel and really added to our two days stay in Ghent.

When it comes to thinking of places to visit in Belgium, the town of Aalter in East Flanders, probably isn't the first place to spring to mind. Granted it doesn't have the charm of the Belgian coast, or the bustling hubbub of the larger, more tourist-oriented attractions, but its central location halfway between the cities of Gent and Brugge make it an great place from which to explore. The 4-star Best Western Hotel Orchidee in the center of Aalter provides an ideal base where you can plan your explorations. Aalter train station is a 15 minute walk away, and from there you can catch one of the regular trains to Gent or Brugge, with either journey taking half an hour. Alternatively, as the E40 motorway is just a few hundred meters from the hotel, both cities are accessible by car in around 20 minutes. I stayed at Hotel Orchidee for 3 nights just after Easter, 2022. The earliest check in is 2pm, and so this was the time I designated upon booking. (A word of caution for those hoping for a late check in. The reception desk closes at 11pm.) I arrived at the hotel at 2:05pm and was greeted by Piet, the hotel manager, who told me that my room would be ready in 10 minutes. There are several facets that I would expect from front of house staff - especially the manager - of a 4-star hotel. One of these is that they should be well groomed, besuited preferably, but nevertheless tidy in appearance. After all, they represent the hotel, a guest's first impression of what they might expect; and as the saying goes ”You don't get a second chance to make a first impression.” My first impression of Piet was that he was someone for whom sartorial elegance was not a phrase he was familiar with, with one too many buttons open on his creased shirt and apparent indecision on whether said shirt should be tucked in his trousers or not. Still he was amiable enough and pointed to the spacious, well-appointed bar off to the right of reception, where I could wait for my room. Whilst waiting, in addition to noting that the bar staff were better attired than the manager, I had time to peruse the menu, and discovered that a hungry guest could choose from crisps, nuts, a plate of cheese and salami, or a Croque Monsieur. Not exactly what I would expect from a 4-star hotel kitchen. I would later discover that the reason for this limited dining experience is due to the fact that the hotel does not employ a chef. Piet the manager is apparently chief, cook, and bottle washer, which probably explains why room service is not offered. My room was on the second floor overlooking the car park (which incidentally provides free parking, except on Saturdays when the Farmers Market is held), and no fewer than six bottle banks that are almost constantly in use throughout the day. If, like 1970s singer-songwriter Nick Lowe you ”love the sound of breaking glass”, this will make you feel right at home, otherwise it's somewhat irksome. The room was spacious enough, clean, with modern decor and