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Novotel Gent Centrum

Novotel Gent Centrum

4/572 Reviews
A very disappointing stay at Novotel Centrum. Pros - Location. You can't get a better location. Close to everything including lots of eateries at your doorstep. Cons: Customer service - the customer service was the worst I've experienced in a long time. The staff were disinterested and rude. We checked in and I came down to advise that there were no baby beds in the room even though we had requested them well in advance and in all correspondence with the hotel before arriving. I was greeted with 'Hi, are you checking in' by the same person who checked me in no more than five minutes earlier. I would have accepted this but it happened again the next time I approached the reception desk. It was not a busy period for the hotel. I was rudely told off for asking again when I came downstairs to double check a second baby bed was indeed coming as only one had been delivered to the room in the time between first enquiring. I also made another enquiry during our stay and the staff member said they would provide me the answer but never got back to me. Room The room itself was dark and very old. I didn't want to spend any time in there. The rooms haven't been updated for a very long time and due to this the room felt dusty and not very clean. When the baby beds did arrive, one was in good condition and the other was in a terrible state. The material keeping the bed together was ripped in a number of places and the mattress itself was basically split in half due to being folded up so many times. I understand that baby beds are complementary, but this was not acceptable. When the rooms were cleaned, they only did a very surface level clean. Things weren't replaced and not all the rubbish was collected. Amenities We paid for breakfast and there were enough options. The bar had a good selection of Belgium beers on offer. There is a swimming pool outside that looks maintained but there is no safety fence around it so if you're outside in the bar area or in fact anywhere in the entrance area of the hotel you have to watch your children as they may accidentally walk into the pool.
Pillows Grand Boutique Hotel Reylof Ghent

Pillows Grand Boutique Hotel Reylof Ghent

4.6/5109 Reviews
Very nice hotel in the centre of Gent. Building in classical style with modern elements. Great breakfast buffet with careful service. Check-in was ok, check-in time at 15:00 unfortunately was not complied with. But we have been pleasantly upgraded, so waiting has been worth it. Most beautiful are the rooms with balcony to the indoor courtyard. The restaurant had closed. The drinks in the indoor courtyard were very good, the service in the evening a little slow. You are quickly walking from the hotel in the historic city centre. Gym and pool small but maintained. A great hotel in general.
Ghent Marriott Hotel

Ghent Marriott Hotel

4.5/5117 Reviews
The location is fantastic, right on the water and you can walk out the door to explore Ghent. The hotel itself is fine, not the most modern/ nicest Marriott I have ever stayed at and certainly not the worst. Parts definitely seem dated. There is a parking garage under the hotel- and you can park there for a nightly fee. The service was not good. When I checked in there was absolutely no recognition of my Ambassador Elite status and no benefits of that status were explained to me. I asked about a suite upgrade, and the girl that was checking me in was fine but another girl (long straight dark brown hair) yelled over from the other side of the counter in a very rude way saying she took care of it already (cutting off the other associate). Our room was not a suite- so she didn't take care of it. Then I asked about a late check out and she yelled over again saying she put it in the system. When I asked if our keys would continue to work she looked at me like I was an ***** and said she took care of it. Which she didn't- we had to get our cards re-keyed the next morning, and they had no note in the system that we previously asked for a late checkout. It felt completely unprofessional- if the other associate wanted to answer my questions or manage my check in process, she could have easily done it by walking over and having a professional and pleasant conversation with me not by yelling over and cutting off the person who was helping me. It felt like she was annoyed that I was asking about the perks that come with the my Marriott status, not welcoming of a new guest to the hotel. Neither the girl who claimed to have taken care of everything, or the girl checking us in explained anything about perks, and I felt so frustrated (about the rude interaction) when they handed me my keys that I didn't even ask. I walked up to the desk after and explained the situation to a male associate standing there who could not have been more kind, apologetic and welcoming. There is no lounge, so he gave us two drink coupons, and said a buffet breakfast at the restaurant was included instead. They also mentioned that the mini fridge was included, but it only had like 3 small bottles total in it (one water, one soda and one beer) so it was not a very big perk. Overall, Ghent was beautiful and the hotel is in a great location. I would stay here again with a very low bar set for service from the front desk.
Erasmus Hotel

Erasmus Hotel

4/536 Reviews
Overall, this hotel disappointed me greatly. I had chosen it partly because it was advertised as being convenient to public transit. Not so. The #1 tram, which my reservation confirmation mentioned as an easy way to reach the hotel, has been out of service for a while now and will remain so for the next four years while the city renovates the route. Yet the hotel's final communication with me, just before my arrival, failed to mention this. This caused me no end of trouble. But it was also typical; I never felt that I was in a hospitable hotel where anyone cared about my comfort or convenience or even whether I enjoyed my stay. The proprietor, who does everything from making the beds to setting out the breakfast to staffing the office, gave the impression that beyond his considerable responsibilities, he had no time or energy for anything but the absolute minimum. Luckily, the people of Ghent welcome visitors, and it was thanks to them that I enjoyed the city at all. Despite the physical signs of wear and tear, the Erasmus Hotel has some charm. One afternoon, I was returning from a museum visit and heard someone play the antique organ on the premises, and someone singing lieder to it. I've also never eaten breakfast in the shadow of a suit of armor. Nevertheless, I wish I'd stayed somewhere else.
B&B Hotel Gent Centrum

B&B Hotel Gent Centrum

4.3/5116 Reviews
Check in on the 0th floor of the hotel is indeed a B&B. The location is invincible. It takes less than 2 minutes to walk out of the door to the main attraction. It is almost the same as the attraction in that short afternoon. The hotel is very large, a whole piece of back-shaped buildings, very new. The first floor of the hotel is either a cabinet for money, or a shelf (not sure about safety). When I checked in, I asked not to go to the room at the end of the corridor. This time I arranged the end. The lighting was very poor and the overall experience was not good. Fortunately, I had one night. The hotel is very new, breakfast is average, basically it is a good meal. Don't be OK, go out and have a good meal.
Ibis Gent Centrum Opera

Ibis Gent Centrum Opera

3.8/568 Reviews
Location very central, if there is no construction site in front of the door and considerate guests are around one in the rooms, it is certainly also quiet. The bathroom was very narrow in the double room. Otherwise, everything is fine!

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Local Travel Info

Highest PriceUS$751
Lowest PriceUS$58
Number of Reviews 2,889
Number of hotels587
Average Price(Weekday Night)US$180
Average Price(Weekend Night)US$211

Hotel Guide

On Trip.com, it's easy to search for hotels in Ghent. There are many discounted hotels on Trip.com. Ghent is a city with tons of tourist attractions. You'll never want to leave! Located in Belgium, Ghent is a well-known and vibrant city.

Ghent does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. Train Station Sint-Pieters Ghent is a large train station in Ghent. It's convenient to stay at a hotel in the nearby area.

There are 111 hotels in Ghent on Trip.com, including luxury, boutique, and budget hotels. When looking for hotels in Ghent, there are likely good options at a nightly budget of just 105 USD. There are 7 five-star hotels in Ghent at an average price of 164 USD per night. There are 10 four-star hotels in Ghent at an average price of 137 USD per night. There are 22 three-star hotels in Ghent at an average price of 103 USD per night. There are 4 two-star hotels in Ghent at an average price of 81 USD per night. Ghent has many well-known chain hotels which are suitable for both business trips and vacations. In Ghent, there are hotels under the Novotel brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Novotel. Hotels under the Novotel brand are a good choice. A popular hotel in Ghent, Holiday Inn Gent Expo is also one of the highest rated. If you're still unsure, Trip.com recommends Novotel Gent Centrum.

In the city center of Ghent, you'll have easy access to Museum of the History of Medicine, St Michael s Church. If you want to spend a fun vacation with your family, locals recommend visiting Cycling Along Brooks and Meanders Trail, Onze-Lieve-Vrouw Church, Cultural Center (CC) Meulestede. You can also visit top-rated attractions like Gravensteen Castle, De Alchemist. With a developed commercial area, visitors can head to Zara for a great shopping experience.

Average Temperature

• January to March: 5.41°C during the day, 2.71°C at night

• April to June: 14.62°C during the day, 10.52°C at night

• July to September: 18.79°C during the day, 14.78°C at night

• October to December: 8.82°C during the day, 6.12°C at night

Average seasonal Rainfall

• Spring: 56.67 cm

• Summer: 56.0 cm

• Autumn: 66.33 cm

• Winter: 72.33 cm

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