The Trawangan Resort

Reviews of The Trawangan Resort

The Trawangan Resort

Jl. Pantai Gili Trawangan, Gili Indah, Kec. Pemenang, Kabupaten Lombok Utara, Nusa Tenggara Bar, Gili Trawangan, Lombok, West Nusa Tenggara, 83355, IndonesiaSee Hotel Details
The Trawangan Resort
The Trawangan ResortThe Trawangan ResortThe Trawangan Resort
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1 night

Guest Reviews

8.0/10
Very Good
30 Reviews
Verified reviews
Location8.0
Amenities8.0
Service8.0
Cleanliness8.0
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Positive reviews(19)
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Negative reviews(3)
Guest User
Standard Double Room
Stay Date Jan 2024
Couples
3 Reviews
10/10
Outstanding
Posted on Feb 17, 2024
The staff are very friendly and polite. The beach outside the hotel is very beautiful and you can swim and play in the water at any time. The breakfast is very good. It is recommended to bring breakfast when booking a room. It is good value for money.
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Guest User
Stay Date Oct 2023
Couples
10/10
Outstanding
Posted on Nov 13, 2023
Staff is super friendly, especially the guy called „Sandy“. He and his friends organised couple really nice birthday surprises for my girlfriend. The only thing what could be better is the Ac, the acs in the upper rooms (deluxe rooms) are to small for the big room. Everything else was really nice
Guest User
Stay Date Mar 2023
Other
8.0/10
Very Good
Posted on Apr 29, 2023
My stay at The Trawangan Resort You can see the sea from the room and the balcony. The view is magnificent. Sleeping won't be a problem because the pillows and mattress are top quality. Minor remark is that the wifi is poor. The staf of the hotel is very very helpfull. Mr. Zan, one of the staf members, could also give some historical info of Gili Trawangan on what to do. The location of the hotel is top. A very good swim, snorkel- and surf beach just across the hotel. Quiet and again on 15 minutes of walking distance of the centre
hasib u
Stay Date Sep 2023
Family
10/10
Outstanding
Posted on Oct 22, 2023
I was in the Trawangan resort for 5 nights with my 2 toddlers staying in a 2 room villa. Perfect location if you try to stay away too busy/crowd area but also easy to reach to the key locations with few min walking. We had a great time, all the resort staffs are super friendly (just recall Mas Yari & Sandy name) & tried to accommodate us in best possible way. Only feedback I gave them was to have more fish options in the menu considering we are in a sea beach resort & expect to have more fish option. They helped extensively to guide us how to reach to the resort by managing the right boats & also helped to arrange the boat & car for the return to airport. Defiantly I'll love to go back again
Response from Property: Dear Valued Guest, Warmest greeting from The Trawangan Resort Thank you for taking time to review our property We always do our best to make your stay as pleasant as you expected Looking forward to see you around in the near future Thank you With best regards, Management
Guest User
Stay Date May 2023
Other
10/10
Outstanding
Posted on Jun 30, 2023
Got this hotel day of and was easy to get a room. Great service during my entire stay, beautiful accommodations, right across from beach, front room top floor was wonderful, highly recommend for anyone in the area
Response from Property: Dear Robtravel2048, Warmest greeting from The Trawangan Resort Thank you for taking time to review our property We always do our best to make your stay as pleasant as you expected Looking forward to see you around in the near future Thank you With best regards, Management
Guest User
Stay Date May 2023
Other
10/10
Outstanding
Posted on Jun 29, 2023
I can rate this place and it's staff highly enough. I was sick when I arrived and the staff went out of their way to make me feel comfortable and taken care of. Genuine service from the heart. The rooms are amazing with incredible views out to LomBok island. Great food, great drinks, fresh coconut and just great great vibes. A real gem of Gili Trawangan.
Response from Property: Dear Mr. Ewan Corlett, Warmest greeting from The Trawangan Resort Thank you for taking time to review our property We always do our best to make your stay as pleasant as you expected Looking forward to see you around in the near future Thank you With best regards, Management
Guest User
Stay Date May 2023
Other
10/10
Outstanding
Posted on Jun 29, 2023
Very comfortable, cosy and idilic place! The location is perfect because it’s in front of the beach and close to all the central life of the island, bur far enough not to be disturbed by the noise. It actually feels like paradise!
Response from Property: Dear al_ciah2023, Warmest greeting from The Trawangan Resort Thank you for taking time to review our property We always do our best to make your stay as pleasant as you expected Looking forward to see you around in the near future Thank you With best regards, Management
Guest User
Stay Date May 2023
Couples
10/10
Outstanding
Posted on Jun 28, 2023
Fantastic location right near beach overlooking Lombok. Great friendly service, clean spacious villa with private pool. Close to many great restaurants. Gili is great place for relaxing, snorkeling, dining out, swimming, cycling, massages
Response from Property: Dear Odyssey44492190247, Warmest greeting from The Trawangan Resort Thank you for taking time to review our property We always do our best to make your stay as pleasant as you expected Looking forward to see you around in the near future Thank you With best regards, Management
Guest User
Stay Date May 2023
Other
10/10
Outstanding
Posted on Jun 10, 2023
We enjoyed our stay so much here. We had a villa with a swimmingpool and never had such a nice room as that. The staff were very kind and helpfull. The location is perfect. Close to the center and near the beach. We already think about to come back once.
Response from Property: Dear Sherrieenm2023, Thank you for taking time to review our property We always do our best to make your stay as pleasant as you expected Looking forward to see you around in the near future Thank you With best regards, Management
Guest User
Stay Date Mar 2023
Other
10/10
Outstanding
Posted on Apr 15, 2023
Perfectly located just outside the busy area of Gilli Trawangan, it was super clean and the staff were lovely 😍 Breakfast was definitely the highlight, not only was it delicious, but was served on the beach!
Guest User
Stay Date Dec 2022
Travel with friends
10/10
Outstanding
Posted on Jan 31, 2023
Was there in September 22 for 3 nights in a Villa with pool.Was a very nice place to stay.The Staff where so helpfull and friendly that i was overwhelmed.The Breakfast was on the Beach with a beautiful view on Lombok Island.Breakfast was average but ok.The best Thing on this Island is,that there are no Cars or Motorscooters,just Horses and Bikes.What a wonderfull quiet place.
Response from Property: Dear Volkerw841, Warmest greeting from The Trawangan Resort Thank you for your review, we're really appreciated for that We hope you can spread the great moment to each others Looking forward to welcoming you again at our Resort Thank you With best regards, Management The Trawangan Resort
Guest User
Stay Date Dec 2022
Travel with friends
10/10
Outstanding
Posted on Jan 31, 2023
I stayed at the Trawangan Resort for a little over a week with two friends; we had one of the 2 bedroom villas with private pool. I don't even know where to start to describe how perfect our time here was! The villa was beautiful, spacious and cleaned perfectly. It was also very quiet throughout the day: I think location is one of the Trawangan Resort's strenghts; we are a young group and came to the island also to enjoy the nightlife. Here you are just a 5 min walk from bars and pubs, but you are also far enough so you are not disturbed by noise late at night. The private swimming pool was amazing and cleaned daily. The beds were extremely comfortable. The restaurant had the most amazing view: we had breakfast daily directly looking at the sea, on the beach. It was our favourite part of the day! We also enjoyed a complimentary dinner on our last night, and we had a fun karaoke night organised by the hotel. We walked all around the island but quickly realised we had the best part of the beach right in front of the hotel! The Resort provides you with beach towels, sunbeds, small tables, and serves you food and drinks on the beach too. If you're lucky, you can spot turtles here early in the morning. You can also surf here since the waves are amazing in this part of the island. However, the best part of our stay was the STAFF: everyone was so helpful and pleasant throughout the stay and they made us feel super welcomed. They helped us with everything we needed, for example organizing excursions and activities. We really felt like it was a 5-star service :) I had the pleasure to spend my birthday here and they made sure to make it an unforgettable experience! The whole staff surprised me on the day knocking on the villa's door singing happy birthday with a guitar and with a cake for me and my friends. They also arranged my room with birthday decorations. I loved it so much. They made us feel special the whole time, asking how they could help us and remembering all our names, which was a very nice touch. Thank you so much Trawangan Resort, I won't stop recommending you guys to everyone who decides to travel to that little corner of paradise that are the Gili Islands. Sonia, Daniele and myself want to thank you again - we can only hope to be back in the future! Grazie mille from Italy!
Response from Property: Dear Lovingwandering, Warmest greeting from The Trawangan Resort Thank you for your review, we're really appreciated for that We hope you can spread the great moment to each others Looking forward to welcoming you again at our Resort Thank you With best regards, Management The Trawangan Resort
Guest User
Stay Date Sep 2022
Family
10/10
Outstanding
Posted on Oct 28, 2022
The hotel was under going some refurbishments when we were there as it had been closed during covid. It didn’t bother us and I’m sure it’ll be lovely when it’s done. Our daughter (5) had a stomach bug when we arrived and the staff were very kind helping bring her food she felt she could stomach. We also had help from one staff member, Sugeng who collected our passports from the immigration office on the mainland after we’d applied for a visa extension. He offered to do this on his day off which we really appreciated and saved us having to get a boat there and back with a sick daughter. Would definitely love to go again!
Response from Property: Dear Skate287, Warmest greeting from The Trawangan Resort Thank you for your review, we're really appreciated for that We hope you can spread the great moment to each others Looking forward to welcoming you again at our Resort Thank you With best regards, Management The Trawangan Resort
Guest User
Stay Date Dec 2022
Family
6.0/10
Posted on Jan 31, 2023
Arrival: uninviting reception, narrow corridor, dated … .., had to wait until 2.30 pm to be allowed in our villa. General impression of the hotel: dated… they are busy restoring the main building. Pool bar closed. Had asked a week in advance if everything was open, unfortunately did not receive an honest answer. Nevertheless, we must not forget that they have had 3 very tough years. Garden/planting: very well maintained. Swimming pool was very clean. Villa: very nice at first sight, but at second sight still flaws and fairly dated. Outside bathroom(s) not really clean, rusted toilet holders, dirty floor etc. Staff: really tried their best. but could not always follow. Breakfast: tasty, but limited menu and not for the big hunger ;-) Nothing could be ordered for our toddler. Unfortunately, the drinks were usually only served after breakfast. Nevertheless, certainly a nice hotel for 1-3 nights.
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Response from Property: Dear Valuable clients, Thank you very much to take the time to leave the review. for your information our check in time is at 02.00 pm and we make sure the room is ready at that time although we are on high occupancy, we are try our best to make the room ready at our check in time. after the pandemic we just opened the room with the main pool at the front of the hotel, however we still working with all hotel facilities such as pool bar, laundry room, etc. thank you for the review regarding the room cleanliness, we make sure that our team give their best service to our valuable guests. for the menu, since we just opened after the pandemic therefore we still improve our menu option. once again thank you for your review and we hope you can give us another chance to welcoming you at The Trawangan Resort for a memorable stay. Kind regards, KIKI
Guest User
Stay Date Dec 2022
Couples
2.0/10
Posted on Jan 31, 2023
The location is the only appreciable thing about this "resort" and the brand new bikes that can be rented for 65,000 rupees a day. The building needs to be completely refurbished. Our room was a huge room with a musty and dirty smell, the door never closed completely. There were 2 windows at the top that overlooked 2 rooms that didn't belong to us so always outside light. The bathroom was horrible, it was like entering a greenhouse of plants and flowers because the roof was closed with plexiglass panels. Really indecent. The stairs leading to the upper floor rooms are completely rotten and without a handrail. I would absolutely not go there again and I do not recommend it.
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