Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.7
Amenities8.0
Service8.4
Cleanliness8.1
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All reviews(111)
Positive reviews(11)
Reviews with photos/video(2)
Negative reviews(1)
Elaineeeeeeee
Double Room
Stay Date Dec 2025
Couple
5 Reviews
9.0/10
Great
Posted on Mar 12, 2026
Nice hotel but it’s not convenient for the people don’t have a car
Guest User
Two-Bedroom Family Room
Stay Date Feb 2025
Family
24 Reviews
7.5/10
Posted on Mar 2, 2025
A family hotel, had a warm welcome and a family room for 5. The hotel has its own busstop with the same name as the hotel. Only the tv was small.
gbhk2024
Single Room
Stay Date Jul 2025
Solo traveler
34 Reviews
5.5/10
Posted on Aug 24, 2025
Hotel includes breakfast tastes normally ok. The dinner/food in the restaurant one would expect a higher standard in terms of ingredient and cooking skills.
The room is not clean and with a smell of toilet, even worse, other people's toilet, even it was not used at all.
Staff members are friendly they try their best to help to solve issues happened regardless.
Guest User
Double Room
Stay Date Jul 2025
Couple
1 Reviews
7.0/10
Posted on Aug 8, 2025
This hotel delivered what it says on the tin; nothing fancy and no pretence to be stylish. The hotel is tired and needs a major update, but for the cost, it was good.
Breakfast exceeded expectations and the internal gardens were a nice touch.
JAGXXX
Twin Room
Stay Date Jun 2025
Traveling with friends
2 Reviews
6.5/10
Posted on Jul 16, 2025
Average hotel.
Looks very run down entering the car park and around the outside.
Ok inside.
Rooms quite small and don’t have air conditioning, fan was provided but leaving the windows open at night meant I ended up with a number of bites. Also, the noise from the road nearby meant there was the regular noise of cars through out the night every few mins.
Unlikely to stay again unfortunately. 😢
Michael - happy visitor
Double Room
Stay Date Feb 2025
Business traveler
2 Reviews
10/10
Outstanding
Posted on Mar 15, 2025
Hi. I stay in the King Charles hotel every week and believe it to be the best accommodation in the area in terms of value for money and room comfort by a long way. The rooms are warm, and clean, as are the showers. The breakfast is tasty with super service and the reception and bar staff are all friendly and helpful. Car parking is also generally fairly easily. All good, a home from from home. Thankyou King Charles hotel.
Guest User
Double Room
Stay Date Oct 2023
Couple
1 Reviews
6.0/10
Posted on Nov 14, 2023
Just not Good
No friendly behaviour
No clean
No breakfast good
Jim77
Triple Room
Stay Date Aug 2023
Family
2 Reviews
9.0/10
Great
Posted on Sep 14, 2023
This is an excellent hotel, with good facilities, lovely central courtyard, plenty of free parking, and very friendly staff. With Chatham and the Dockyard nearby, the location is excellent.
Not certain which category to put this hotel in! It's not luxury but better than budget. The rooms are a little dated and the TVs need upgrading. The shower, again, a little dated.
We booked a room for three as our adult son has learning disabilities. He was delighted to find he had a separate bedroom with his own, small TV.
The rooms were clean, the hotel tidy, and a very good breakfast was included in the price. Overall, good value for money.
Anonymous User
Double Room
Stay Date Jan 2025
Traveling with friends
1 Reviews
8.0/10
Very good
Posted on May 5, 2025
Wonder's Stay
Guest User
Double Room
Stay Date Feb 2024
Couple
2 Reviews
10/10
Outstanding
Posted on Mar 28, 2024
Amazing stay, clean, friendly, great food
Guest User
Family Room
Stay Date Aug 2024
Family
7 Reviews
10/10
Outstanding
Posted on Oct 2, 2024
Brought the kids to the International Dance Festival at Metway Park Sport Hall. The location is very close, 4 minutes walk, good environment, quiet, small room, but clean, good service, breakfast is partly ordered and partly self-service. The front desk service is friendly and helps to call a taxi