Guest User
October 27, 2023
After the epidemic, I returned to Okinawa again. I used to visit Okinawa once a year and always stay at Moon Ocean. This time I stayed for 8 days. I feel that the service quality has dropped significantly. It is not as considerate and enthusiastic as before. The young service staff are relatively good. You're welcome. One night after traveling, we returned to the hotel with large and small shopping bags. There was an older male service staff standing at the door without even moving. He was not helpful during the whole process. We pushed the shopping cart provided by the hotel to place our purchases. After returning the things we were about to return to our room, the service staff just asked us to return the shopping cart to its original location. There was no problem with the above. However, when we went out again, a group of young European and American guests came and saw that he helped us open the door and carry our luggage throughout the process. , push the shopping cart, we feel very bad👎!
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