Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.8
Service8.9
Cleanliness9.1
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All reviews(121)
Positive reviews(21)
Reviews with photos/video(4)
Awesome stay(11)
Friendly staff(5)
JordynJR1
King Room
Stay Date Mar 2025
Solo travelers
8 Reviews
9.0/10
Great
Posted on Apr 11, 2025
Lovely hotel, friendly staff, and very trendy. Rooms are cosy with the bed touching 3 of the 4 walls.
Annah B
King Room
Stay Date Nov 2024
Travel with friends
4 Reviews
10/10
Outstanding
Posted on Dec 30, 2024
The hotel was spotlessly clean on arrival
Guest User
King Room
Stay Date Apr 2025
Family
1 Reviews
9.0/10
Great
Posted on May 30, 2025
Great location. Rooms basic but just what u need . Missed coffee though
Manseok
King Room
Stay Date Jan 2025
Business travelers
24 Reviews
10/10
Outstanding
Posted on Mar 7, 2025
The hotel in Glasgow had a very modern and high-tech feel. I didn’t have breakfast, but the food and drinks at the bar were excellent.
Guest User
King Room
Stay Date Mar 2025
Couples
1 Reviews
9.0/10
Great
Posted on Apr 16, 2025
Spot on. Only thing missing from the room would be a kettle and condiments.
Guest User
King Room
Stay Date Nov 2024
Couples
2 Reviews
10/10
Outstanding
Posted on Dec 29, 2024
Favourite Hotel of ours in glasgow we have stayed here once before but it’s so much better than last time was a great experience
Flor Viale
King Room
Stay Date Nov 2024
Business travelers
5 Reviews
10/10
Outstanding
Posted on Dec 7, 2024
Excellent service as always. I love the cosy rooms. Windows don't seem to be soundproof and there's no kettle but still a very comfy room. I will definitely come back to CitizenM.
Guest User
King Room
Stay Date Feb 2025
Couples
1 Reviews
10/10
Outstanding
Posted on Mar 29, 2025
Excellent experience all around would highly recommend
vicky karin
King Room
Stay Date Sep 2024
Couples
3 Reviews
10/10
Outstanding
Posted on Oct 13, 2024
Again a fantastic stay and easy check in over the app will be back for sure
Anonymous User
King Room
Stay Date May 2025
Family
4 Reviews
8.5/10
Very Good
Posted on Jun 15, 2025
Check in is self service. Ok
Jack
King Room
Stay Date Nov 2024
Business travelers
1 Reviews
10/10
Outstanding
Posted on Jan 5, 2025
Amazing wonderful hotel,very beautiful place to stay.
Guest User
King Room
Stay Date Apr 2025
Couples
3 Reviews
10/10
Outstanding
Posted on Jun 4, 2025
It was a great hotel, loved it!
Guest User
King Room
Stay Date Jun 2023
Solo travelers
8 Reviews
8.5/10
Very Good
Posted on Aug 3, 2023
Excellent welcome and service from staff as usual. However the Glasgow CitizenM feels in need of an overhaul compared to more recent ones I’ve stayed in. Water squirted out of the shower attachment,a bit of the shower kept following off (not serious but irritating) and the desk looked scruffy. Location is great as it’s near bus/train stations,the underground and lots of great pubs and restaurants
David Zielinski
King Room
Stay Date Sep 2022
Business travelers
107 Reviews
10/10
Outstanding
Posted on Nov 1, 2022
Great experience, love that it's pretty much self check- in. The rooms are layed out well and I liked that I could control the TV /lights etc via an iPad. Beds are super comfy and Pillows are perfect didn't wake up with a sore neck... so I requested a late check which is £29 but it's worth it if you don't fancy a 11am check out.